Tate Boys Tire & Service Owasso

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

826 Reviews

97% Would Recommend
Latest Review 4 months ago

Reviews


CS
CRYSTAL S.
Owasso, OK
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/07/2016
Flat tire
Bought 4 new tires a month ago here. Had a flat tire when i went out at noon yesterday and took it in for inspection. Waited awhile but that's understandable since i was a walk in. When my car was finished, they just handed me the keys to leave. Didn't tell me what was wrong, if anything. And now my car shakes when 65+mph.

TM
TAMORA M.
Owasso, OK
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2016
Not happy about by visit
I bought my tires there and thought they might ask if I needed them rotated they were busy and didn't give the customer service like usual ... When I got my car back after my hour and half wait ... I don't feel like they check all my tires??? Not sure if they were just to busy or what was up??? I come to them with most of my car needs but I am starting to doubt them...:/

SW
STAN W.
Owasso, OK
Ford Fusion
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/28/2016
Normally very good service.
Engine was a quart low on oil after oil change.

MA
MARK A.
Claremore, OK
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2016
Just ok
Didn't check radiator fluid. It was bone dry when my son brought the car home.

TC
TUESDAY C.
Claremore, OK
Toyota 4Runner
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/16/2015
Still Need Item Fixed - it will be my third time when I get the time to come back again.
Everyone here is great, service is fast, but I keep having this issue with the tire sensor in my car - twice now Ive been told its been fixed again - after completely replacing the sensor and that it will reset after driving... each time it either comes right back on or never goes out - I again need to come back and have it looked at again - this will be the third time but super busy with holidays and family .... ugg

LP
LEVI P.
Talala, OK
Jeep Wrangler
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/07/2015
They forgot about us
We dropped off the Jeep to have the brakes looked at and the oil changed. We dropped it off before 1:00. at 4:00, we called to check on it. They said they had changed the oil but would have to call us back about the brakes. They hadn't even looked at them. 15 minutes later, they called to say we needed new pads and rotors. I suspected they may have waited that long so I couldn't take it elsewhere for a 2nd opinion. I received excuses rather than a true apology.

BM
BRAD AND MARY M.
Owasso, OK
Buick LaCrosse
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2015
Still Frustrated
After getting new upgraded tires, Tate Boys offered to give me a complementary alignment check (my wife brought the car in for me), but they didn't have time to do it on the day the tires were put on. When I drove the car for the first time on the new tires, the car pulled very noticeably to the right. I let them know of the issue, and suggested that it might be a bad tire, since the car never had any issues before the new tires were put on. I suggested they rotate the tires to see if the pull went away, so they would know if it was a bad tire or not. My wife dropped the car off to get the tires rotated, and they instead gave the car an alignment and tried to charge me for it. After I once again explained the issue to the manager, and he was nice enough to take the alignment charge off my bill. But I let him know that even after the unapproved alignment was done, the car still pulls to the right. He again took the car back in the shop to have them look at the tires. He called me to say the tire was not sitting on the wheel correctly, but they had fixed it. When I came to pick up the car, I questioned the guy behind the counter about how a tire can be positioned on the wheel wrong. He had no idea what I was talking about, and said they re-aligned the car again. I drove it home only to realize it still pulls to the right. I do a lot of highway driving and it is very frustrating to have to fight the car from going right all the time. I have been buying tires from Tate Boys for 10 years, and have never had an issue. This is the first and last time I will ever get my car aligned there. Hopefully the next time I get the tires rotated, the pull to the right will end.

TM
TAMORA M.
Owasso, OK
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2015
Bent rim
Thank you for fixing my bent rim but when he put it all back together he didn't put enough air in it....:/ why would you only do the job half way?? I have a child that rides around in my car I am more concerned about his safety than anything else thank you for all you do

MM
MATT M.
Talala, OK
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2015
Shop boys suck.
I like to run casterol oil in my truck they always act like they put it in but charge me for the cheap stuff and I don't think there really putting what I want in there. They also right down my next oil change mileage wrong a lot and I'm starting to lose trust in there work. The front desk guys are always nice but I'm about to take my business else where. I have recommend a lot of people to you for tires but I'm about to stop that also. I'm gana put no on recommendations until I see a change. They get one more chance with me..

FC
FRANK C.
Owasso, OK
Chevrolet S10 Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/01/2015
Just OK
I was very disappointed that they could not or did not have the equipment to fix or diagnose the problem in my truck. I was referred to another repair shop that also could not see me. However, the service and cost of the service they di was very good and I will return for standard services.

KA
KRIS A.
Claremore, OK
GMC Sierra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/27/2014
Friendly staff
Quick and helpful. Only problem I had was they added road side warranty package that I didn't want. Didn't notice til I was home.

DR
DARIN R.
Owasso, OK
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/31/2014
Good, but very expensive
We took our car and our son's car for an oil change the mechanic that did them last time wasn't available so we went to Tate Boys, and they charged us twice as much for the exact same things.

KM
KIM M.
Dewey, OK
Honda Pilot
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2014
Tire Repair
I love Tate Boys Tire! I have never had any issues and they always do a great job. BUT, I have one complaint. I went to get a tire repaired. I have a new car so I placed a blanket in the seat so that the seat would not get dirty from the guys. When I got back in the car the blanket was moved and there were grease marks on my brand new seat. I should have gone in and mentioned it to the salesmen, but I was in a hurry and needed to leave.
This is the first time this has happened. I would just recommend seat covers of some sort. I still would recommend them, just need to be more careful. Especially with new cars!

BB
BILL B.
Skiatook, OK
Chevrolet TrailBlazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2014
Quick service.
I'am going return my vehicle to Tate boys, after the oil change the vehicle is now leaking oil. It has Never done that before.

JH
JASON H.
Owasso, OK
Scion tC
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/07/2014
Great deal on tires, bad mistake on installation
Tate Boys found me a great deal on new tires, and installed them in about an hour. However, there were a few lug nuts they forgot to tighten, and I had take it right back because it was wobbling so bad. They apologized and fixed it after they closed. I still have to go back because they didn't have time to check alignment, plus they have to replace a lug nut and stud because they damaged the original. very annoying, but great deal on tires.
Brian C. from Tate Boys Tire & Service Owasso responded on 02/18/2014

We are glad you like your tires!  We are sorry that your experience with us wasn't perfect.  Thanks for speaking with us on the phone and for coming back in so that we could get it resolved.  We appreciate your businss, and look forward to serving you again in the future.