ReScore Reviews™ (1)
I called Crystal to apologize for our mistake in not torquing the lugnuts after only initially tightening them while the vehicle was still in the air after rotating the tires. Being busy that morning is no excuse and steps will be taken to help ensure this doesn't happen again.
I am thankful she responded to the issue promptly while it could be easily corrected.
Bryce's tire had a hole in the tread from running over something and would have been repairable had it not been driven on flat.
Unfortunate but any tire would have not held up to this.
I just wanted to clarify what happened.