Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

682 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 5 days ago

Reviews


KK
Karen K.
Winona, MN
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2013 Category: Service
Karen said they got her in quickly. They were very professional, helpful, and courteous. They explained what they were doing, including why the air filter needed to be replaced. She has been impressed with this business and she has been going to them for years.
This review was collected via phone interview by Customer Research Inc.
Jeff P., Owner from Gordie's Towing & Repair responded on 01/04/2014

Thanks for the nice comments, Karen. Always nice to see you and your beautiful little girl.

Jeff Peterson
Owner
507-452-3559

GP
GORDIE P.
Winona, MN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2013
Gordie Peterson
My car was ready when promised and not only vacummed but the kick plates were wiped off. Great service

AM
ANN M.
Dakota, MN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2013
friendly folks
Always helpful and friendly, I trust the folks at Gordie's.

JL
Jerry L.
Winona, MN
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2013 Category: Service
Spoke with Mary. She said they are always great and they are friendly.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Winona, MN
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2013 Category: Service
Mark said he got in and got an oil change. He said the work was done quickly and it seems like it was done right.
This review was collected via phone interview by Customer Research Inc.

MH
Marci H.
Winona, MN
Mercury Villager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013 Category: Service
Marci said the people at the business is friendly, helpful, and they get the job done at the price quoted.
This review was collected via phone interview by Customer Research Inc.

HG
Hailey G.
Winona, MN
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013 Category: Service
Spoke with Lisa. She said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RA
RICH A.
Winona, MN
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2013
New tires fast
Needed new tires for our car, they walked us through which kind to get, replaced the tires the same day. And, our tires rotations are free if we get our tires there, so that helps a lot! They have always had excellent service and honest business practices.
Jeff P., Owner from Gordie's Towing & Repair responded on 12/18/2013

Thanks for the kind words. I appreciate your business!!

Jeff Peterson
Owner
507-452-3559

JK
Jerry K.
Winona, MN
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2013 Category: Service
Jerry said the service is always good.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
Winona, MN
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2013 Category: Service
Randy said they gave quick service.
This review was collected via phone interview by Customer Research Inc.

DM
DAVE M.
Winona, MN
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2013
Adam's diagnosis was correct
Adam diagnoses the problem and solved it.
Good job!

SH
SARAH H.
Winona, MN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2013
Friendly & Convenient
Always treated well, goes above and beyond expectations.

JS
Jenny S.
Winona, MN
Ford Explorer
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/21/2013 Category: Service
Jenny said they were friendly, but they were not able to finish replacing a spark plug. They told her it might break if they removed it, but another business removed it fine. She would not recommend them because they did not fix the spark plug and she still had to pay their bill. They did not replace any other spark plugs.
This review was collected via phone interview by Customer Research Inc.
Jeff P., Owner from Gordie's Towing & Repair responded on 11/23/2013

As you know from your wait while we attempted to remove this spark plug, we gave this an honest effort. It was in a tight spot and we were concerned that if we applied any more pressure the plug may break off or strip the threads in the head. We consulted with you about this concern and you agreed that we not go further with it. I had estimated the cost to be $20 to $60 to replace the plug when you called, saying it just depended on the time it took, saying there was probably a reason the previous shop had done the other 5 but not this one. I felt our charge of $20.95 was reasonable and we discounted our actual time spent on it since we were not successful.
I am glad to hear someone got it out without it breaking. If a refund would help make things right, I'd be glad to do that as we value your business. Just let me know.

Jeff Peterson
Owner
507-452-3559

LS
Laura S.
Winona, MN
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Laura said this business is awesome. She was out of town and stuck. She needed to have her vehicle fixed. This business got her in right away. They did not overcharge her. They took her where she needed to go. She is very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Winona, MN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Jeff said they are personable at this business and took the time to do the job right. They had his vehicle ready when promised.
This review was collected via phone interview by Customer Research Inc.

CB
CHRIS B.
Winona, MN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2013
Oil change
Really appreciated the timely service. I was in and out very quickly.

ET
ELIZABETH T.
Winona, MN
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2013
Great service - Great timing
These guys are great. I can always find a time that works between both of our schedules and it hasn't ever taken more than 25 minutes for an oil change!
Jeff P., Owner from Gordie's Towing & Repair responded on 11/18/2013

Thanks for your kind words and great review. We appreciate your business!

Jeff Peterson
Owner
507-452-3559

JS
JENNIFER S.
Winona, MN
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2013
Always a great place to take your car
Fast and friendly service, as usual!

JM
JIM M.
Winona, MN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2013
Quick and easy
I stopped in without an appointment, got in and out quickly. Best of all, I did it without them trying to sell me a new air filter or a set of windshield wipers.

RI
RICK I.
Winona, MN
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2013
Excellent professional service!
I appreciated that the needed repairs were handled in a fast yet thorough, professional way. Great customer service by everyone!!