Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

753 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 10 days ago

Reviews


RS
Randy S.
Winona, MN
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2013 Category: Service
Randy said they gave quick service.
This review was collected via phone interview by Customer Research Inc.

DM
DAVE M.
Winona, MN
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2013
Adam's diagnosis was correct
Adam diagnoses the problem and solved it.
Good job!

SH
SARAH H.
Winona, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2013
Friendly & Convenient
Always treated well, goes above and beyond expectations.

JS
Jenny S.
Winona, MN
Ford Explorer
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/21/2013 Category: Service
Jenny said they were friendly, but they were not able to finish replacing a spark plug. They told her it might break if they removed it, but another business removed it fine. She would not recommend them because they did not fix the spark plug and she still had to pay their bill. They did not replace any other spark plugs.
This review was collected via phone interview by Customer Research Inc.
Jeff P., Owner from Gordie's Towing & Repair responded on 11/23/2013

As you know from your wait while we attempted to remove this spark plug, we gave this an honest effort. It was in a tight spot and we were concerned that if we applied any more pressure the plug may break off or strip the threads in the head. We consulted with you about this concern and you agreed that we not go further with it. I had estimated the cost to be $20 to $60 to replace the plug when you called, saying it just depended on the time it took, saying there was probably a reason the previous shop had done the other 5 but not this one. I felt our charge of $20.95 was reasonable and we discounted our actual time spent on it since we were not successful.
I am glad to hear someone got it out without it breaking. If a refund would help make things right, I'd be glad to do that as we value your business. Just let me know.

Jeff Peterson
Owner
507-452-3559

LS
Laura S.
Winona, MN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Laura said this business is awesome. She was out of town and stuck. She needed to have her vehicle fixed. This business got her in right away. They did not overcharge her. They took her where she needed to go. She is very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Winona, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Jeff said they are personable at this business and took the time to do the job right. They had his vehicle ready when promised.
This review was collected via phone interview by Customer Research Inc.

CB
CHRIS B.
Winona, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2013
Oil change
Really appreciated the timely service. I was in and out very quickly.

ET
ELIZABETH T.
Winona, MN
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2013
Great service - Great timing
These guys are great. I can always find a time that works between both of our schedules and it hasn't ever taken more than 25 minutes for an oil change!
Jeff P., Owner from Gordie's Towing & Repair responded on 11/18/2013

Thanks for your kind words and great review. We appreciate your business!

Jeff Peterson
Owner
507-452-3559

JS
JENNIFER S.
Winona, MN
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2013
Always a great place to take your car
Fast and friendly service, as usual!

JM
JIM M.
Winona, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2013
Quick and easy
I stopped in without an appointment, got in and out quickly. Best of all, I did it without them trying to sell me a new air filter or a set of windshield wipers.

RI
RICK I.
Winona, MN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2013
Excellent professional service!
I appreciated that the needed repairs were handled in a fast yet thorough, professional way. Great customer service by everyone!!

JH
JOY H.
Lewiston, MN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2013
Friendly and reliable
Great service always and very reliable.

CL
Corey L.
Lester Prairie, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013 Category: Service
Corey said whenever he drops his vehicle off at this business the representatives get it done quickly and call him when the job is completed.
This review was collected via phone interview by Customer Research Inc.

KW
KIM W.
Lewiston, MN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2013
Service, friendly staff, helpful
The friendly customer service is great.

JK
JEANETTE K.
Winona, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2013
Employees are friendly, helpful, and proficient.
The employees are friendly, helpful, and proficient in providing service on my vehicle. The workmanship is excellent.

AL
ANN L.
Winona, MN
Smart Fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2013
Very happy with Gordie's
Fast service, attention to detail, good, clear explanation of what they do - without talking down to a little old lady! I also like that they will keep track of a maintenance schedule and remind me.

VB
Violet B.
Minnesota City, MN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2013 Category: Service
Violet said she has always been satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

AN
Andrew N.
Winona, MN
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2013 Category: Service
Andrew said the service was really good.
This review was collected via phone interview by Customer Research Inc.

TW
THERESA W.
Winona, MN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2013
Your people know what they are doing. They explain to me what I need to know in words I can underatand. Thye re trustworthy. If Gerard thinks I should get new tires, it's time I get some new tires. Theya re all likeable people. Keep up the good work.
That being said, the Camry owner's name is Chris. That's who is writing this review as you read this. The Colorado truck owner is Teresa. Notice without the h. She's a stickler for that, so change your records now. My oil change was done in a timely matter and I loved the price. Thanks again and I'll see you all again when I need a fill or service my car.

JB
JACKIE B.
Winona, MN
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2013
Pleased
Great customer service, honest estimate and very quick!