Gordie's Towing & Repair


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

659 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 1 day ago
EVAN C. ReScore Review on 04/12/2014
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
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"Great Owner, Caring Company"
The owner took time to talk with me about the repairs and really helped me understand what was going on. With my initial review i think there was a lack of communication but after talking with the owner I understand the repairs much better and will most likely return to this company. The owner is an extremely caring guy, not just for the reputation of the company, but for the well-being of the customer. This shop is actually a pretty great place!
Vehicle: Audi A6
Service Date: 04/03/2014
Review Created: 04/05/2014 01:32 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Expensive"
Went in for simply break pads and walked out with much more. I couldn't tell you if all those things actually needed to be replaced (brake pads, arm, calipers and rotors and they wanted to fix more...) but a quick brake pad switch turned into what they wanted to be a $3000 fix. Ill probably try to find somewhere else next time or just go back home to do it. I've heard they take advantage of college kids but i guess you don't believe it until it happens to you. They did the work quickly just at a steep price.
Vehicle: Audi A6
Service Date: 04/03/2014
Review Created: 04/05/2014 01:32 PM
Jeff P., Owner at Gordie's Towing & Repair responded on 04/11/2014

Hi Evan. Thank you for taking my call today so we could discuss your questions and concerns with this repair. It's a line often overused, but your satisfaction is very important to me and I hope you now feel more comfortable with what was needed and why. Thanks again, Evan. I appreciate your business.

Jeff Peterson
Owner
507-452-3559
Shanna H. on 04/20/2018
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Shanna said the staff provided good service, and in a timely manner on her vehicle.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 04/12/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Ashley P. on 04/19/2018
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Ashley said they are really good at timing. Whenever she walks into this business they are very good about getting to her quickly. However, they were not able to repair her vehicle this time. She had to go to another business to have the work done.
Vehicle: Dodge Avenger
Category: Service
Service Date: 03/20/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Anna H. on 04/13/2018
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Anna said the business did a good job and everyone was very nice.
Vehicle: Ford Fiesta
Category: Service
Service Date: 04/09/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
John S. on 04/13/2018
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John said the service was quick and efficient, and the staff called him when his vehicle was done.
Vehicle: Ford Edge
Category: Service
Service Date: 04/09/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
ALLISON W. on 04/10/2018
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"Oil change and body help"
Helpful, caring, and knowledgeable workers
Vehicle: Mazda Protege
Service Date: 04/09/2018
Review Created: 04/10/2018 06:35 PM
LORI A. on 04/10/2018
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"Excellent service "
I have been a satisfied customer for years.
Vehicle: Volkswagen New Beetle
Service Date: 04/09/2018
Review Created: 04/10/2018 10:32 AM
Judy G. on 04/10/2018
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Judy said the staff was nice and polite. The service done was done very well. The staff did well to explain things and make it understanding.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
ELIZABETH W. on 04/05/2018
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"Fast& Courteous"
I came in with no appointment&was taken care of right away.Needed an alternator.Very happy!!
Vehicle: Ford Taurus
Service Date: 04/02/2018
Review Created: 04/05/2018 01:40 PM
Jeff P., Owner at Gordie's Towing & Repair responded on 04/06/2018

Hello Elizabeth. Thank you for taking time to share your experience. I'm glad we could quickly deal with your issue. We appreciate your business. Have a great weekend!

Jeff Peterson
Owner
507-452-3559
Duane F. on 04/05/2018
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Duane said the customer service was very good, and he is very happy with the business.
Vehicle: Dodge Caravan
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Dave J. on 04/05/2018
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Dave said the staff was awesome and they never did anything wrong. The facility was impressive.
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Ashley S. on 04/05/2018
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Ashley said the service was fast and efficient .
Vehicle: Dodge Avenger
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
GORDAN S. on 03/26/2018
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"They do what they say they are going to do. On time, very professional!!"
It’s the only place to go for automotive repairs, etc.
Vehicle: Chevrolet S-10
Service Date: 03/26/2018
Review Created: 03/26/2018 07:41 PM
SYDNEY S. on 03/18/2018
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"The customer service is wonderful. You fellows know my car and take very good care of it!"
I always appreciate the quick help and the pleasant personalities. I am not a "car person" so need a fair and reliable service station to go to. Gordie's personnel are all very polite and accommodating! Many Thanks!
Vehicle: Volkswagen New Beetle Coupe
Service Date: 03/15/2018
Review Created: 03/18/2018 08:49 AM
PAUL K. on 03/13/2018
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"Fast, friendly service"
With Gordie's we can always be sure we're treated fairly. Oil change and tire rotation took about 30 minutes at a great price!
Vehicle: Ford Edge
Service Date: 03/12/2018
Review Created: 03/13/2018 01:04 PM
Tasha B. on 03/13/2018
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Tasha said the staff wanted to charge her $1100 when the repairs were $500. Some of the things they said were wrong weren't true.
Vehicle: Ford Focus
Category: Service
Service Date: 03/12/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Jeff P., Owner at Gordie's Towing & Repair responded on 03/20/2018

Our estimate included both front wheel bearings, due to noise/failure, and front brake pads and rotors. Perhaps only one wheel bearing was replaced, although both were making noise when we inspected the car. If we made a mistake, I apologize.

Jeff Peterson
Owner
507-452-3559
Ashley P. on 03/13/2018
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Ashley said the staff got the work done quickly. It was a lot faster than she expected.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 03/12/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Mckenze W. on 03/10/2018
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Mckenze said the service was quick, but the pricing was a little bit more expensive.
Vehicle: Mazda CX-7
Category: Service
Service Date: 03/06/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Mitchell W. on 03/08/2018
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Mitchell said the business provided good service.
Vehicle: Subaru Legacy
Category: Service
Service Date: 03/06/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Mel O. on 03/07/2018
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Mel said he would recommend this business for service.
Vehicle: Kia Sorento
Category: Service
Service Date: 02/26/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 659 in total