Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

695 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 1 day ago

Reviews


EC
EVAN C.
Winona, MN
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2014
Great Owner, Caring Company
The owner took time to talk with me about the repairs and really helped me understand what was going on. With my initial review i think there was a lack of communication but after talking with the owner I understand the repairs much better and will most likely return to this company. The owner is an extremely caring guy, not just for the reputation of the company, but for the well-being of the customer. This shop is actually a pretty great place!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/05/2014
Expensive
Went in for simply break pads and walked out with much more. I couldn't tell you if all those things actually needed to be replaced (brake pads, arm, calipers and rotors and they wanted to fix more...) but a quick brake pad switch turned into what they wanted to be a $3000 fix. Ill probably try to find somewhere else next time or just go back home to do it. I've heard they take advantage of college kids but i guess you don't believe it until it happens to you. They did the work quickly just at a steep price.
Jeff P., Owner from Gordie's Towing & Repair responded on 04/11/2014

Hi Evan. Thank you for taking my call today so we could discuss your questions and concerns with this repair. It's a line often overused, but your satisfaction is very important to me and I hope you now feel more comfortable with what was needed and why. Thanks again, Evan. I appreciate your business.

Jeff Peterson
Owner
507-452-3559

EW
ELIZABETH W.
Winona, MN
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Fast& courteous
I had a engine light on,so they checked it out& I was on my way in about 15 minutes. I would recommend Gordies to everyone!!

LR
Leif R.
Winona, MN
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Leif said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GS
GORDAN S.
Fountain City, WI
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Oil change
They keep their appointments, on time, good work, great value. I can plan my day around them with no surprises!!!
Jeff P., Owner from Gordie's Towing & Repair responded on 08/13/2018

Hi Gordan. Thanks for sharing your kind thoughts. It was great to see you again when you were here. Thanks for your business!

Jeff Peterson
Owner
507-452-3559

DB
Dave B.
Winona, MN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Dave said the business serviced him right away and the service was good.
This review was collected via phone interview by Customer Research Inc.

MP
Matt P.
Saint Michael, MN
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Matt said the employees got the job done quick and at a low cost.
This review was collected via phone interview by Customer Research Inc.

AM
Assoula M.
Rochester, MN
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Assoula said that the place did dual duty both towing and repairing his vehicle. He appreciated the work and the timely manner in which it was done.
This review was collected via phone interview by Customer Research Inc.

CP
Cameron P.
Winona, MN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Cameron said the business did a good job in a timely manner. The staff was quick and professional.
This review was collected via phone interview by Customer Research Inc.

AC
Andy C.
Winona, MN
Subaru Forester (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Andy said they treated him good at this facility.
This review was collected via phone interview by Customer Research Inc.

DR
Dylan R.
Alpharetta, GA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Dylan said that the place did a good job .
This review was collected via phone interview by Customer Research Inc.

JG
Jared G.
Winona, MN
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Jared said that there were no problems and they were fast and friendly.
This review was collected via phone interview by Customer Research Inc.

CC
Carolyn C.
Winona, MN
Buick Encore
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Carolyn said she was satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

CS
Crystal S.
Winona, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/22/2018
Beware!!
I brought my vehicle in for an oil change and for my tires to be rotated. On the way down the interstate later that day, my vehicle became unsafe. I was fearful as scary noises were coming from the front-was it my engine? And it was worsening. Thankfully, I got it to a place where someone inspected my tires and reported that BOTH front wheels were LOOSE! Several of the lug nuts were able to be moved by the bare hand! And when I called and asked for help, I got an apology and to call my roadside service. Pretty sure they have a tow truck. I’m so glad I didn’t get hurt! Oh my, beware, the quality piece to our vehicles can simply be life and death.
Jeff P., Owner from Gordie's Towing & Repair responded on 07/24/2018

I called Crystal to apologize for our mistake in not torquing the lugnuts after only initially tightening them while the vehicle was still in the air after rotating the tires. Being busy that morning is no excuse and steps will be taken to help ensure this doesn't happen again.
I am thankful she responded to the issue promptly while it could be easily corrected.

Jeff Peterson
Owner
507-452-3559

RT
Roger T.
Winona, MN
Pontiac Grand Am
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Roger said the business was really nice and the repairs were done in a timely manner. However, he said the price was a little expensive.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Blacksburg, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Joe said the business is the best place in town, he likes them a lot. The staff are very courteous, very prompt, and they provide lots of good information.
This review was collected via phone interview by Customer Research Inc.

JK
Jeanette K.
Winona, MN
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jeanette said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Winona, MN
Saturn Ion
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/13/2018 Category: Service
Matt said he came in for a wheel bearing service on the driver's side and passenger side of his vehicle and now when he brakes at 30mph he notices a slight shake.
This review was collected via phone interview by Customer Research Inc.

LJ
Larry J.
Winona, MN
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Jill. She said this business provides good and quick local service.
This review was collected via phone interview by Customer Research Inc.

IB
Ivana B.
Winona, MN
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Ivana said the business was prompt, professional and also trustworthy.
This review was collected via phone interview by Customer Research Inc.

MH
Marlene H.
Winona, MN
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Marlene said this business does a great job and she is very happy with them.
This review was collected via phone interview by Customer Research Inc.