I typically have not had problems in the past. I have had many services provided throughout the years and it has always been a good experience. Although, my last experience was not the best. I had called this business along with other businesses throughout the community of winona to check out the estimated cost of getting a front headlight changed. I was told by a gordies staff employee that it would be roughly $50 dollars due to the type of car I have and the process to change it would roughly be. I had called two other businesses and the cost was estimated to be around $30 dollars BUT I wouldn’t get my vehicle serviced for up to a week, although gordies could get me in the next day. I do like to support the small town local businesses over your Walmart. Due to the convenience of getting the vehicle fixed earlier I settled to pay roughly $50.00 through gordies. Everything was fine until I saw my bill for $93.00 dollars for a headlight change. The service literally took 25 mins. Again, if I was told ahead of time that this was going to be the total I would have shopped else where and just waited a week to get it changed. I did struggle for this business to meet me in the middle but as a customer I do think I had to push more so than what I should have had to to justify why I felt I was getting “screwed” over. In the end, and why I will continue to get serviced from there is because this businesses were able to finally reach an agreement and “eat” their mistake. Normally I would give this business a 5 stars and I’ll continue to recommend it, but hope future customers will not have to struggle like i did. Overall, I really enjoy this business.