Gordie's Towing & Repair


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

629 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 12 days ago
EVAN C. ReScore Review on 04/12/2014
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
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"Great Owner, Caring Company"
The owner took time to talk with me about the repairs and really helped me understand what was going on. With my initial review i think there was a lack of communication but after talking with the owner I understand the repairs much better and will most likely return to this company. The owner is an extremely caring guy, not just for the reputation of the company, but for the well-being of the customer. This shop is actually a pretty great place!
Vehicle: Audi A6
Service Date: 04/03/2014
Review Created: 04/05/2014 01:32 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Expensive"
Went in for simply break pads and walked out with much more. I couldn't tell you if all those things actually needed to be replaced (brake pads, arm, calipers and rotors and they wanted to fix more...) but a quick brake pad switch turned into what they wanted to be a $3000 fix. Ill probably try to find somewhere else next time or just go back home to do it. I've heard they take advantage of college kids but i guess you don't believe it until it happens to you. They did the work quickly just at a steep price.
Vehicle: Audi A6
Service Date: 04/03/2014
Review Created: 04/05/2014 01:32 PM
Jeff P., Owner at Gordie's Towing & Repair responded on 04/11/2014

Hi Evan. Thank you for taking my call today so we could discuss your questions and concerns with this repair. It's a line often overused, but your satisfaction is very important to me and I hope you now feel more comfortable with what was needed and why. Thanks again, Evan. I appreciate your business.

Jeff Peterson
Owner
507-452-3559
Jim B. on 01/09/2018
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Jim said he is really satisfied with this business. The staff is honest, professional, very nice, and does good work in a timely manner.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/03/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Ashley S. on 01/05/2018
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Ashley said the facility was very timely in the repair. She is happy they got a tow truck out to her, and they were able to help her out.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/02/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Dave Z. on 01/05/2018
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Dave said Jeff does a great job.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 01/02/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Brian C. on 01/04/2018
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Brian said the business is fine. The staff was nice to him.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Scott D. on 01/03/2018
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Scott said the staff did a good job but the service was a bit pricey.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/27/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Jeanne C. on 01/03/2018
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Jeanne said the staff was quick, efficient, and she trusts them.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 12/28/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Gale L. on 01/03/2018
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Gale said she recommends the business for service.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/26/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Kaitlin E. on 01/03/2018
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Kaitlin said the staff was willing to see her without an appointment. They were humble and knew what they were talking about. They also gave her better deals, so she could save money.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 12/27/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Matthew O. on 01/03/2018
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Matthew said it was quick. He needed an oil change and a part changed, within 1 hour. They called him when it was finished. They showed him what was wrong.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/27/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Bryan M. on 12/27/2017
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Bryan said the staff did a good job.
Vehicle: Dodge Neon
Category: Service
Service Date: 12/05/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
NICOLE C. on 12/23/2017
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"Great!!"
Was very professional and had great customer service! Did an oil change and was out in about 30 minutes. Did not try to sell me things that I didn’t need done, like other shops in Winona I have been to do. Would definitely go back. Was pleased!
Vehicle: Ford Ranger
Service Date: 12/22/2017
Review Created: 12/23/2017 07:18 PM
Jeff P., Owner at Gordie's Towing & Repair responded on 12/24/2017

Hi Nicole. Thanks for taking time to share your experience at Gordie’s. We strive to give our customers a trustworthy experience and treat them with respect. Thanks for letting us serve you. We appreciate your business. Merry Christmas!

Jeff Peterson
Owner
507-452-3559
Donna M. on 12/20/2017
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Donna said the employees made time for her when she needed their help.
Vehicle: Buick Century
Category: Service
Service Date: 12/06/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. on 12/20/2017
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Bill said this business does a fine job. They are one of the few places that get to his vehicle right way with no wait time.
Vehicle: Buick LeSabre
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Grant A. on 12/19/2017
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Grant said the employees were friendly, quick, and efficient.
Vehicle: Dodge Neon
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Anna H. on 12/19/2017
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Anna said the business is very friendly and quick.
Vehicle: Ford Fiesta
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Lucille K. on 12/15/2017
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Lucille said the business said they would be there in 15 minutes for her vehicle, and they were. The service was excellent.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
KRISTINE A. on 12/14/2017
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"Everyone is always very friendly and helpfull. I can get my car in almost anytime when I need to."
I took my car in to have a tire fixed. No appointment needed for this. I was out of there in a half hour. They thought there might be a problem so they came and told me and gave me options before they did anything. Being single I feel like I can trust them.
Vehicle: Dodge Avenger
Service Date: 12/13/2017
Review Created: 12/14/2017 05:39 AM
Gerald L. on 12/14/2017
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Gerald said that he has had no reason not to call the business. He dealt with them in the past for emergency road work. His first instinct was to call them.
Vehicle: Lincoln MKS
Category: Service
Service Date: 12/13/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
PAUL K. on 12/13/2017
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"I trust the guys at Gordie's"
I trust the guys at Gordie's to take care of my vehicles at a fair price. I trust their knowledge to maintain my cars and let me know when something critical needs to be done to keep my cars safe and running efficiently. The crew is always helpful and friendly.
Vehicle: Chevrolet Equinox
Service Date: 11/22/2017
Review Created: 12/13/2017 06:50 AM
Displaying Review 1 - 20 of 629 in total