Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

739 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 18 hours ago

Reviews


AR
Al R.
East Troy, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Al said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DA
Dustin A.
Winona, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Dustin said the service was quick and simple. The business was able to get his vehicle in sooner than anticipated and they have always been good to him.
This review was collected via phone interview by Customer Research Inc.

KC
Katie C.
Winona, MN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Katie said that the place was fast, good and friendly.
This review was collected via phone interview by Customer Research Inc.

DS
DEB S.
Altura, MN
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2018
Efficient and friendly generally speaking.
Prices are always reasonable and I know everything gets checked over in case there's anything wrong that I need to be aware of. Nice to know.

AP
Anne P.
Winona, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Anne said the business is prompt and does good work.
This review was collected via phone interview by Customer Research Inc.

GW
Glen W.
Hudson, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Good communication on 2006 Subaru Outback
Called to pay bill on grandaughters car and had a good conversation on what the problem was and what they all put in to correct it. Satisfaction came for the clear explanation of why the parts replaced , the parts used, and the warranty for them.

Will definitely use again when needed.

CS
Cole S.
Winona, MN
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Cole said the employee provided good service.
This review was collected via phone interview by Customer Research Inc.

CH
Christine H.
Winona, MN
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Christine said the staff has always been there for her.
This review was collected via phone interview by Customer Research Inc.

RS
Roger S.
Mondovi, WI
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Roger said the staff at this business did a really good job, and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERT P.
Winona, MN
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/02/2018
Good business
I typically have not had problems in the past. I have had many services provided throughout the years and it has always been a good experience. Although, my last experience was not the best. I had called this business along with other businesses throughout the community of winona to check out the estimated cost of getting a front headlight changed. I was told by a gordies staff employee that it would be roughly $50 dollars due to the type of car I have and the process to change it would roughly be. I had called two other businesses and the cost was estimated to be around $30 dollars BUT I wouldn’t get my vehicle serviced for up to a week, although gordies could get me in the next day. I do like to support the small town local businesses over your Walmart. Due to the convenience of getting the vehicle fixed earlier I settled to pay roughly $50.00 through gordies. Everything was fine until I saw my bill for $93.00 dollars for a headlight change. The service literally took 25 mins. Again, if I was told ahead of time that this was going to be the total I would have shopped else where and just waited a week to get it changed. I did struggle for this business to meet me in the middle but as a customer I do think I had to push more so than what I should have had to to justify why I felt I was getting “screwed” over. In the end, and why I will continue to get serviced from there is because this businesses were able to finally reach an agreement and “eat” their mistake. Normally I would give this business a 5 stars and I’ll continue to recommend it, but hope future customers will not have to struggle like i did. Overall, I really enjoy this business.

BS
BILL S.
Winona, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
New tires
Fast & Friendly service at a good price

LA
LORI A.
Winona, MN
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Excellent service, nice people.
I trust them.

BB
BRUCE B.
Winona, MN
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018
Same day service.
After about 4 weeks of my brand new battery going dead, I took it in to check out the charging system.
After about twenty minutes, the technician comes back holding an electronic switch assembly. It turns out
my truck played a nasty little trick on me. My glove compartment light switch fell out of place and stayed on.
Because I never go in my glove compartment I would probably not find this problem. It sounds stupid
simple but I would have not solved this until sometime in January. Thanks guys for embarrassing me
but helping me at the same time.

CD
Corey D.
Winona, MN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Corey said the staff was quick, easy, and provided good work.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Winona, MN
Subaru Legacy Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
David said the service was fine. The service was satisfactory.
This review was collected via phone interview by Customer Research Inc.

RF
Ron F.
Winona, MN
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Ron said they have always been dependable and have good customer service.
This review was collected via phone interview by Customer Research Inc.

DS
Dean S.
Winona, MN
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Dean said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JH
JOSH H.
Winona, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
great tires at a great price!
The crew was very nice and did their best to help me out.

CL
Cheyenne L.
Winona, MN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Cheyenne said the business was very helpful. They got done whatever she needed them too.
This review was collected via phone interview by Customer Research Inc.

TG
Todd G.
Winona, MN
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Todd said the service was excellent and he was kept well informed.
This review was collected via phone interview by Customer Research Inc.