Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

744 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 3 days ago

Reviews


FL
FRED L.
Winona, MN
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
regular scheduled service
I wouldn't take my vehicle to any other place. When it comes to honest and knowledgeable service, I know that I can count on Gordie's to give me an honest appraisal and that the work needed will be done as promised.
Jeff P., Owner from Gordie's Towing & Repair responded on 03/20/2019

Hello Fred. We appreciate your business and don't take your trust in us for granted. You're always a joy to serve.

Jeff Peterson
Owner
507-452-3559

Verified Customer
Altura, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Thank you
Took our vehicle in thinking we needed new brake pads and rotors. 10 minutes later got a call that our dust shield had come loose and was causing our noise. Fixed and back on the road. Thanks again

DU
Diane U.
Winona, MN
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Diane said they were great.
This review was collected via phone interview by Customer Research Inc.

TH
Taylor H.
Winona, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Taylor said the business did what she was told they would do and did it on time.
This review was collected via phone interview by Customer Research Inc.

DJ
Dave J.
Minnesota City, MN
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Dave said service was awesome at this business.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
East Troy, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Al said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DA
Dustin A.
Winona, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Dustin said the service was quick and simple. The business was able to get his vehicle in sooner than anticipated and they have always been good to him.
This review was collected via phone interview by Customer Research Inc.

LC
Leslie C.
Traverse City, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Tow & car Service
Thank you Gordie's and thank you Jack. Great customer service all around. Honest, friendly and very helpful. Im in Michigan and my daughter is at college in Winona. They came out with in 10 mins and had her car started and saved us a tow. Thank you again from a mom far away! (less worry for me)You guys are great!
Jeff P., Owner from Gordie's Towing & Repair responded on 02/13/2019

Hi Leslie. Thanks for taking time to share your experience with us. I'm glad we could help your daughter quickly. Being a college Dad myself, I understand how it feels to have a child in need of help when you're not nearby.
Feel free to call me anytime we can help in the future.

Best Regards,

Jeff Peterson
Owner
507-452-3559

JC
JEANNE C.
Winona, MN
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Car Service
My fuel pump gave up the ghost just a couple of days after our siege of brutally cold weather.
The tow truck from Gordies arrived in 5 minutes flat, which was unexpectedly fast. Their facility was
full of cars to repair due to the recent weather, so I was advised that my car would probably not be ready until sometime Tuesday, which I said was fine with me, but it was done on Monday! Who can top great service like that?
Jeff P., Owner from Gordie's Towing & Repair responded on 02/11/2019

Hi Jeanne. I appreciate your taking time to share your experience and the kind words. We've got a great staff here who strive to get our customers back on the road quickly. Glad we could give you a pleasant surprise.
Thanks for your business!

Jeff Peterson
Owner
507-452-3559

KC
Katie C.
Winona, MN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Katie said that the place was fast, good and friendly.
This review was collected via phone interview by Customer Research Inc.

JC
JEANNE C.
Winona, MN
Chevrolet Classic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2019
Car Service
Fast, Efficient, Honest and Friendly.
Jeff P., Owner from Gordie's Towing & Repair responded on 01/10/2019

Hi Jeanne. Thank you for taking time to share your experience from your visit yesterday. However, I see you rated us as just one star. Perhaps this was a mistake? If so, would you please revise your rating?We appreciate your chherful smile and business! Thanks!Jeff Peterson, Owner


DS
DEB S.
Altura, MN
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2018
Efficient and friendly generally speaking.
Prices are always reasonable and I know everything gets checked over in case there's anything wrong that I need to be aware of. Nice to know.

AP
Anne P.
Winona, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Anne said the business is prompt and does good work.
This review was collected via phone interview by Customer Research Inc.

GW
Glen W.
Hudson, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Good communication on 2006 Subaru Outback
Called to pay bill on grandaughters car and had a good conversation on what the problem was and what they all put in to correct it. Satisfaction came for the clear explanation of why the parts replaced , the parts used, and the warranty for them.

Will definitely use again when needed.

CS
Cole S.
Winona, MN
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Cole said the employee provided good service.
This review was collected via phone interview by Customer Research Inc.

CH
Christine H.
Winona, MN
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Christine said the staff has always been there for her.
This review was collected via phone interview by Customer Research Inc.

RS
Roger S.
Mondovi, WI
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Roger said the staff at this business did a really good job, and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERT P.
Winona, MN
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/02/2018
Good business
I typically have not had problems in the past. I have had many services provided throughout the years and it has always been a good experience. Although, my last experience was not the best. I had called this business along with other businesses throughout the community of winona to check out the estimated cost of getting a front headlight changed. I was told by a gordies staff employee that it would be roughly $50 dollars due to the type of car I have and the process to change it would roughly be. I had called two other businesses and the cost was estimated to be around $30 dollars BUT I wouldn’t get my vehicle serviced for up to a week, although gordies could get me in the next day. I do like to support the small town local businesses over your Walmart. Due to the convenience of getting the vehicle fixed earlier I settled to pay roughly $50.00 through gordies. Everything was fine until I saw my bill for $93.00 dollars for a headlight change. The service literally took 25 mins. Again, if I was told ahead of time that this was going to be the total I would have shopped else where and just waited a week to get it changed. I did struggle for this business to meet me in the middle but as a customer I do think I had to push more so than what I should have had to to justify why I felt I was getting “screwed” over. In the end, and why I will continue to get serviced from there is because this businesses were able to finally reach an agreement and “eat” their mistake. Normally I would give this business a 5 stars and I’ll continue to recommend it, but hope future customers will not have to struggle like i did. Overall, I really enjoy this business.

BS
BILL S.
Winona, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
New tires
Fast & Friendly service at a good price

LA
LORI A.
Winona, MN
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Excellent service, nice people.
I trust them.