ReScore Reviews™ (6)
Simple fix, car now runs great, no charge, sorry for the inconvience.
He said he didn't have it, but his boss will have to get the paperwork. When I finally got the paperwork, there was nothing on there about the transmission being replaced. But once again I saw, transmission fluid. I talked to Ron about it, he swore up and down that the car's transmission had been replaced. Of course I could not take the car back because the warranty had already expired. They knew the car had problems when I bought it. Well l have to chop this one up as a lesson learned. Never Trust a Car Dealer who says they can fix the problem. My next car I will also have checked out before buying, and if there is the smallest problem, I Will Not Buy It!!!!
I just wish I could go back and do it over and not purchase this car. Please remember to check with the Better Business Bureau before even thinking of purchasing a car from one of the small lots that are crooks
Live and learn I guess.
Hi Ken this is Rich here.
We are sorry you had trouble with your car, we did not reset the check engine light on your Honda, however we did put a new clutch in and did disconnet the battery at the time of the clutch being replaced, hence the radio code.
If you want to turn off a check engine code a 15 dollar scanner will do this. But we do not turn off check engine lights to sell cars, I have four full time mechanics to address these kind of issues.
Again I am sorry your car broke so soon, sometimes when cars sit on the lot for awhile and then get sold something new breaks down.
If you have called us right away we would have repaired your car right away since it happened on the way home.
Please send us a copy of the receipt we will help out with the bill.
Thanks for reading Rich Sargent
We are sorry for the problems with your car, we have left two voice mails and have reached out to you with emails also.
We would like to verify the diagnose is indeed correct, please contact as soon as possible.
Please rescore Jennifer, I am sorry this happen, we did not turn off the check engine light, we purchased from a new car dealer trade in. Either the customer turned off the check engine, the wholesaler, or dealership could have done this. I paid top dollar for this vehicle not knowing this expensive repair was needed.
We replaced both cat converters and O2 sensors, retail value around 1900.00. Rich's Car Corner covered all but 500.00 of it.
Again I am sorry for your inconvience.
I am sorry that the communication with Frank went so poorly. I will talk to Frank about this, making sure if he cannot answer customers questions that he refers then to our mechanics. I have four full time mechanics and have someone on site seven days a week.
If you care to read some of our other comments you will see we try not to pressure people and give them space to look. Sometimes this is misinterpreted as not being helpful.
At anytime, I have only three saleman on duty and we sell about 125 cars per month. I do this to keep overhead down and let my customers look in peace.
I do apologize we can do a better job communicating without sounding rude or condensending.
Please tell me which car smelled of gas so I can put a work order to get fixed.
The price on the window is our asking price, the price on the internet is the sale price, I am sorry that was not explained to you.
Please let me know what I can do (Rich) to make this right. My cell number is 206-261-5324 call me anytime seven days a week.
Owner of Rich's Car Corner