Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

386 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


XC
Xavier C.
Wilmington, NC
Mercedes-Benz SLK230
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/13/2017 Category: Service
Xavier said he wanted a full maintenance on his vehicle and it was not done. His vehicle was in there for a week and all they did was run a diagnostic. He had to keep calling them for updates.
This review was collected via phone interview by Customer Research Inc.

JG
Junior G.
North Carolina
Chevrolet
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2017 Category: Service
Junior said they did not fix the vehicle correctly, the first time so she took it back and they still could not get it right. She had to take her vehicle somewhere else so she would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

DH
Dylan H.
Hampstead, NC
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/07/2016 Category: Service
Dylan said he came in to have his alignment done, because his vehicle was pulling to the left. When he left his vehicle was pulling to the right. He is not very happy with his service.
This review was collected via phone interview by Customer Research Inc.

KA
Kaitlin A.
Wilmington, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/03/2015
This shop owner must have paid for all these reviews...
This place is awful. Mauricio in particular. My neighbor took her Jag there twice and it is now completely ruined. Water is flooding into the cab of the car from underneath the hood, they charged her over $2000 for nothing. Basically checked her fluids and hoses, a tune up. Outrageous. These mechanics that take advantage of these older and younger women who do not know any better ought to be ASHAMED of themselves

GB
Gary B.
Wilmington, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Gary said they gave him quick service, a free diagnostic and quality work at a fair price,
This review was collected via phone interview by Customer Research Inc.

FK
Fred K.
Wilmington, NC
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Fred said they were good
This review was collected via phone interview by Customer Research Inc.

DM
DANIEL M.
Wilmington, NC
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great Service and Communication
Great Service and Communication

DM
Dick M.
Wilmington, NC
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Dick said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
North Carolina
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Tom said they take care of his stuff. They get him in and out. Also they do good work
This review was collected via phone interview by Customer Research Inc.

TC
TINEY / BETTY C.
Leland, NC
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Quality of Work
Quality and cost keeps me returning.

TS
Tommy S.
Wilmington, NC
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Tommy said the overall experience was great.. Due to the storm, there was no electricity so they could not order the part that was need. Even though there were things happening beyond their control, they we polite and efficient throughout the process.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Highlands, NC
Isuzu Trooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Larry said when his vehicle was finally ready everything was done very good. He was told that his vehicle would be done sooner. It was no big deal that it took a little longer, he was in no rush for it.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Castle Hayne, NC
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Rick said the repairs were done in a timely manner, and the business was also very pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wilmington, NC
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
C230 Repairs
The team at Inter Shop did a great job communicating the issue with our car and repaired it quickly. The quote provided for the work was very accurate and the service level was very high.

SS
Steven S.
Wilmington, NC
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Steven said they have excellent customer service. Also they have excellent prices.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Riegelwood, NC
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Michael said the business has good customer service and they do a good job.
This review was collected via phone interview by Customer Research Inc.

HZ
HEIDI / PETER Z.
Wilmington, NC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Wonderful Service.
This visit was just for an oil change. Service here is always great, never a problem with it.

HC
Herber C.
Ivanhoe, NC
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Herber said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Wilmington, NC
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
James said he would recommend this business to anyone with a foreign vehicle.
This review was collected via phone interview by Customer Research Inc.

FS
Felicia S.
Burgaw, NC
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Felicia said Mauricio at the business did a great job. They were fantastic.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 386 in total