Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

374 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


XC
Xavier C.
Wilmington, NC
Mercedes-Benz SLK230
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/13/2017 Category: Service
Xavier said he wanted a full maintenance on his vehicle and it was not done. His vehicle was in there for a week and all they did was run a diagnostic. He had to keep calling them for updates.
This review was collected via phone interview by Customer Research Inc.

JG
Junior G.
North Carolina
Chevrolet
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2017 Category: Service
Junior said they did not fix the vehicle correctly, the first time so she took it back and they still could not get it right. She had to take her vehicle somewhere else so she would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

DH
Dylan H.
Hampstead, NC
Ford Ranger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/07/2016 Category: Service
Dylan said he came in to have his alignment done, because his vehicle was pulling to the left. When he left his vehicle was pulling to the right. He is not very happy with his service.
This review was collected via phone interview by Customer Research Inc.

KA
Kaitlin A.
Wilmington, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/03/2015
This shop owner must have paid for all these reviews...
This place is awful. Mauricio in particular. My neighbor took her Jag there twice and it is now completely ruined. Water is flooding into the cab of the car from underneath the hood, they charged her over $2000 for nothing. Basically checked her fluids and hoses, a tune up. Outrageous. These mechanics that take advantage of these older and younger women who do not know any better ought to be ASHAMED of themselves

HZ
HEIDI / PETER Z.
Wilmington, NC
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Wonderful Service.
This visit was just for an oil change. Service here is always great, never a problem with it.

HC
Herber C.
Ivanhoe, NC
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Herber said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Wilmington, NC
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
James said he would recommend this business to anyone with a foreign vehicle.
This review was collected via phone interview by Customer Research Inc.

FS
Felicia S.
Burgaw, NC
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Felicia said Mauricio at the business did a great job. They were fantastic.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Leland, NC
Mercedes-Benz 300TD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Bill said the business provided the best service, they were knowledgeable, the atmosphere was friendly and they had fair prices for classic vehicles.
This review was collected via phone interview by Customer Research Inc.

DH
Delinda H.
Wilmington, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Delinda said the business is honest. The work is good and so are the prices.
This review was collected via phone interview by Customer Research Inc.

NA
Nicolas A.
North Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Nicolas said he was out of there pretty fast and they did good work.
This review was collected via phone interview by Customer Research Inc.

DF
Don F.
Wilmington, NC
INFINITI Q45
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Don said the staff did the work and did it for the price they said they would and did the work on time.
This review was collected via phone interview by Customer Research Inc.

CB
Cedric B.
Riegelwood, NC
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Cedric said they provided him with a detailed explanation of future repairs to be made. There was no pressure to get future repairs done.
This review was collected via phone interview by Customer Research Inc.

TZ
Tamer Z.
North Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tamar said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Wilmington, NC
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
David said that the place always does a good job, the prices are reasonable and he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Wrightsville Beach, NC
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Bob said he has been going to this business for a long time. Marissio is a great guy.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Wilmington, NC
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
excellent service
For nine years I have had my two high performance cars serviced by Inter-Shop. EVERY time the service has been prompt and timely, and the quality the best.
I highly recommend Inter-Shop for your automobile maintenance and repair needs.

SS
Shaw S.
North Carolina
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Shaw said he dealt with Mauricio an employee at this business. He was real honest and informative. He did exactly what he asked them to do. This facility went right to the problem in a couple of hours and he walked him through everything.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
North Carolina
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Thomas said the service was good and the people are nice.
This review was collected via phone interview by Customer Research Inc.

BK
Belinda K.
Wilmington, NC
BMW 128i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Belinda said Mauricio explained everything to her and the prices for service were good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 374 in total