Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

365 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


XC
Xavier C.
Wilmington, NC
Mercedes-Benz SLK230
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/13/2017 Category: Service
Xavier said he wanted a full maintenance on his vehicle and it was not done. His vehicle was in there for a week and all they did was run a diagnostic. He had to keep calling them for updates.
This review was collected via phone interview by Customer Research Inc.

JG
Junior G.
North Carolina
Chevrolet
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2017 Category: Service
Junior said they did not fix the vehicle correctly, the first time so she took it back and they still could not get it right. She had to take her vehicle somewhere else so she would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

DH
Dylan H.
Hampstead, NC
Ford Ranger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/07/2016 Category: Service
Dylan said he came in to have his alignment done, because his vehicle was pulling to the left. When he left his vehicle was pulling to the right. He is not very happy with his service.
This review was collected via phone interview by Customer Research Inc.

KA
Kaitlin A.
Wilmington, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/03/2015
This shop owner must have paid for all these reviews...
This place is awful. Mauricio in particular. My neighbor took her Jag there twice and it is now completely ruined. Water is flooding into the cab of the car from underneath the hood, they charged her over $2000 for nothing. Basically checked her fluids and hoses, a tune up. Outrageous. These mechanics that take advantage of these older and younger women who do not know any better ought to be ASHAMED of themselves

TZ
Tamer Z.
North Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tamar said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Wilmington, NC
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
David said that the place always does a good job, the prices are reasonable and he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Wrightsville Beach, NC
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Bob said he has been going to this business for a long time. Marissio is a great guy.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Wilmington, NC
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
excellent service
For nine years I have had my two high performance cars serviced by Inter-Shop. EVERY time the service has been prompt and timely, and the quality the best.
I highly recommend Inter-Shop for your automobile maintenance and repair needs.

SS
Shaw S.
North Carolina
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Shaw said he dealt with Mauricio an employee at this business. He was real honest and informative. He did exactly what he asked them to do. This facility went right to the problem in a couple of hours and he walked him through everything.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
North Carolina
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Thomas said the service was good and the people are nice.
This review was collected via phone interview by Customer Research Inc.

BK
Belinda K.
Wilmington, NC
BMW 128i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Belinda said Mauricio explained everything to her and the prices for service were good.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Burgaw, NC
Jaguar S-TYPE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Tom said the service took a long time. The work was at a good price.
This review was collected via phone interview by Customer Research Inc.

JN
Jimmy N.
North Carolina
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jimmy said the staff was good and courteous to deal with.
This review was collected via phone interview by Customer Research Inc.

TP
Tracy P.
Wrightsville Beach, NC
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Spoke with John, He said the employees were friendly. They provided fantastic service. They were efficient. They completed service at a great price.
This review was collected via phone interview by Customer Research Inc.

FK
Fred K.
Wilmington, NC
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Fred said they always do a good job. They are timely plus they keep him informed.
This review was collected via phone interview by Customer Research Inc.

OC
Ostin C.
Wilmington, NC
Kia Rondo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ostin said they were very helpful. The service was great.
This review was collected via phone interview by Customer Research Inc.

RP
Rick P.
NC
Jaguar XJ-S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Rick said the staff did the job that was asked of them.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Leland, NC
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Charles said he was very pleased with the work the staff did, he liked the owner and the place was very pleasant.
This review was collected via phone interview by Customer Research Inc.

DD
Douglas D.
Wilmington, NC
Mercedes-Benz E350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Douglas said the service was alright.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Wilmington, NC
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
James said the business does a good job and the staff are polite.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 365 in total