Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

349 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


XC
Xavier C.
Wilmington, NC
Mercedes-Benz SLK230
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/13/2017 Category: Service
Xavier said he wanted a full maintenance on his vehicle and it was not done. His vehicle was in there for a week and all they did was run a diagnostic. He had to keep calling them for updates.
This review was collected via phone interview by Customer Research Inc.

JG
Junior G.
North Carolina
Chevrolet
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2017 Category: Service
Junior said they did not fix the vehicle correctly, the first time so she took it back and they still could not get it right. She had to take her vehicle somewhere else so she would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

DH
Dylan H.
Hampstead, NC
Ford Ranger
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/07/2016 Category: Service
Dylan said he came in to have his alignment done, because his vehicle was pulling to the left. When he left his vehicle was pulling to the right. He is not very happy with his service.
This review was collected via phone interview by Customer Research Inc.

KA
Kaitlin A.
Wilmington, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/03/2015
This shop owner must have paid for all these reviews...
This place is awful. Mauricio in particular. My neighbor took her Jag there twice and it is now completely ruined. Water is flooding into the cab of the car from underneath the hood, they charged her over $2000 for nothing. Basically checked her fluids and hoses, a tune up. Outrageous. These mechanics that take advantage of these older and younger women who do not know any better ought to be ASHAMED of themselves

MD
Marion D.
Bolivia, NC
Jaguar XK
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Marion said the staff do everything as they say they will, and they do it on time.
This review was collected via phone interview by Customer Research Inc.

CM
Clay M.
Castle Hayne, NC
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Clay said the employees were super nice, knowledgeable, and they performed professional work. It was a little expensive.
This review was collected via phone interview by Customer Research Inc.

MF
Margaret F.
Cerro Gordo, NC
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Margaret's husband. He said the experience was really good, the staff did a really good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Hampstead, NC
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Don said the business has always done good work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Franklin, NC
Mercedes-Benz C300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Larry said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

ED
Eddie D.
Wilmington, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Eddie said the business provided great service, they were honest, the prices were reasonable and they also had a nice staff.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
North Carolina
Volvo 240
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with Jason. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Wilmington, NC
Porsche Cayenne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
David said Mauricio is always pretty good at communicating with him. He does a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Gordon M.
Wilmington, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Gordon said staff member, Mauricia, is one of the most caring people he's ever dealt with.
This review was collected via phone interview by Customer Research Inc.

LF
Lance F.
Bolivia, NC
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lance said they do good work. Their rates and prices are very good compared to some. They are very professional and do an outstanding job. He is very fond of them and he appreciates them. He is thankful for the outstanding job they did in getting his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

KS
Katie S.
Winnabow, NC
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Katie said it was good. The business always treats her courteously and nicely. She likes their service.
This review was collected via phone interview by Customer Research Inc.

LH
Loren H.
North Carolina
Land Rover Range Rover
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/14/2018 Category: Service
Loren said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Wilmington, NC
Mercedes-Benz S500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Repair
Excellent service as always, work done to the usual high standards.

WG
William G.
Wrightsville Beach, NC
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
William said the business did great work on his vehicle. He is happy with the service received while at the business. The staff is efficient.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Wilmington, NC
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Robert said their work is good. The cost is communicated before the work is done. They've always taken good care of him.
This review was collected via phone interview by Customer Research Inc.

JB
JUDY / KOURTNEY B.
Burgaw, NC
Mercedes-Benz ML320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Great Service
I have been going to Intershop for repairs and service for over 12 years now. Mr. Garcio is an excellent auto repair specialists. I would trust him with ANY type vehicle. But most importantly, he's honest. I love the fact that on every bill, he makes notes at the bottom concerning other issues with your car. Great Service!

Displaying Review 1 - 20 of 349 in total