Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

435 Reviews

100% Would Recommend
Latest Review 11 days ago

Reviews


CE
Chris E.
Schiller Park, IL
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Chris said this business did good with the service provided on this vehicle but on a previous visit with another vehicle, the business replaced six of the eight coils individually after they systematically went out one by one every two weeks. After the sixth replacement, he took the vehicle to another facility where the mechanic informed him there was a leak in the transmission. This was causing the coils to go out. The business should have figured this out immediately but did not and cost him a lot of money. Due to this he would not recommend this business for service. He had been a customer with this business for a very long time and will never return again.
This review was collected via phone interview by Customer Research Inc.

MC
Miguel C.
Schiller Park, IL
Acura Integra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2014 Category: Service
Miguel said he took his vehicle in for a brake line leak. He said they switched out the front calipers and told him the rear calipers were fine. The rear brakes are now making a loud screeching sound and he is not happy he was told they are fine. He has not had time to take the vehicle back, but he intends to. He will not recommend them to others unless they can fix the problem with his rear brakes.
This review was collected via phone interview by Customer Research Inc.
Ken R. from Katt's Automotive Services responded on 02/03/2014

thank you for your feed back  emergency brk was stuck on installed customers own caliper  and installed new brk pads for left rear to correct problem


JN
Jim N.
Illinois
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Jim said the staff at this business did a great job.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Schiller Park, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Ed said they are good mechanics.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Illinois
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Paul said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TW
Trina W.
Melrose Park, IL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Trina said the service is good, professional and they provide terrific service.
This review was collected via phone interview by Customer Research Inc.

SS
Staci S.
Illinois
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Staci said the service was easy, reasonable and she did not have any problems.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Schiller Park, IL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Ken said he was in and out very quickly at the business.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Schiller Park, IL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
George said the business is always able to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

AP
Angelio P.
Schiller Park, IL
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Angelio said the mechanic does great work and this facility is well established.
This review was collected via phone interview by Customer Research Inc.

KT
Ken T.
Schiller Park, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Ken said the staff treat people well and get the job done quickly.
This review was collected via phone interview by Customer Research Inc.

DC
Dennis C.
River Grove, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Dennis said the facility was able to fix his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PH
Pete H.
Chicago, IL
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Pete said he has been going to the business for years, they always do the work properly and they are honest.
This review was collected via phone interview by Customer Research Inc.

PC
Phil C.
Schiller Park, IL
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Phil said the business always gives great service.
This review was collected via phone interview by Customer Research Inc.

AW
Alexander W.
Illinois
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Alexander said the service was quick but the price didn't seem fair.
This review was collected via phone interview by Customer Research Inc.

TD
TOM D.
Schiller Park, IL
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Great local shop
Always professional and personal service at this shop. Been bringing all my cars here for over 30 years and never disappointed.

RC
Robert C.
Richton Park, IL
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Robert said he has dealt with Ken for years, and is always pleased with his work. He is pleased with the way Ken and Eric operate.
This review was collected via phone interview by Customer Research Inc.

MS
Mr./Ms. S.
Schiller Park, IL
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018
Fast. resonable prices, great service.
Fast, resonable prices, great service

VG
Victoria G.
Illinois
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Victoria said the employees are really nice and do good work.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Rosemont, IL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Mike said he has always been satisfied.
This review was collected via phone interview by Customer Research Inc.