Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

470 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


ER
Elmer R.
Chicago, IL
Honda Fit
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Elmer said he would not recommend the business for service because they forgot to tighten the lug nuts and he had to go back.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Schiller Park, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Chris said this business did good with the service provided on this vehicle but on a previous visit with another vehicle, the business replaced six of the eight coils individually after they systematically went out one by one every two weeks. After the sixth replacement, he took the vehicle to another facility where the mechanic informed him there was a leak in the transmission. This was causing the coils to go out. The business should have figured this out immediately but did not and cost him a lot of money. Due to this he would not recommend this business for service. He had been a customer with this business for a very long time and will never return again.
This review was collected via phone interview by Customer Research Inc.

MC
Miguel C.
Schiller Park, IL
Acura Integra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2014 Category: Service
Miguel said he took his vehicle in for a brake line leak. He said they switched out the front calipers and told him the rear calipers were fine. The rear brakes are now making a loud screeching sound and he is not happy he was told they are fine. He has not had time to take the vehicle back, but he intends to. He will not recommend them to others unless they can fix the problem with his rear brakes.
This review was collected via phone interview by Customer Research Inc.
Ken R. from Katt's Automotive Services responded on 02/03/2014

thank you for your feed back  emergency brk was stuck on installed customers own caliper  and installed new brk pads for left rear to correct problem


JB
joe b.
Schiller Park, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Joe said this business gives excellent service and for a good price.
This review was collected via phone interview by Customer Research Inc.

AP
Angelio P.
Schiller Park, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Angelio said this business is always courteous and they take care of his problems.
This review was collected via phone interview by Customer Research Inc.

LR
Luna R.
Illinois
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Luna said the staff was nice. They are good guys. They serviced the vehicle overnight.
This review was collected via phone interview by Customer Research Inc.

BN
BOB N.
Schiller Park, IL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great service
As always quick friendly service.

KR
KEVIN R.
Schiller Park, IL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Prompt
Great service and fixed done right!

NH
NANCY H.
Schiller Park, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
TRe best!
Honest, reliable work.

BJ
BURT J.
Schiller Park, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great Work!!!
Katt's Automotive is the BEST!!! Been working with them for years they are awesome!!! Keep up the good work.

KL
KAREN L.
Schiller Park, IL
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great service
Very knowledgable and trustworthy shop. Been a customer for over 10 years they have fixed every problem big and small on at least 5 different vehicles I've brought there. Fair prices and friendly service.

LR
Luis R.
Illinois
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Luis said that he's been using the place for over twenty years.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Schiller Park, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Ken said the staff take prompt care of his vehicle. He has no problems with the service they provide.
This review was collected via phone interview by Customer Research Inc.

AP
Adrain P.
Schiller Park, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Beatriz. She said the business is honest and did a good job. They did not charge more than they should for the services that were provided.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
John said he has been very satisfied with the services the business provides.
This review was collected via phone interview by Customer Research Inc.

TR
TERRIE R.
Schiller Park, IL
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Working
Working

Verified Customer
Schiller Park, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Service and trustworthy
Have been taking my car to Katt's for many years. My kids no longer live in Schiller Park, but still take their cars to Katt's for service.

WR
Wonda R.
Schiller Park, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Wonda said the customer service was great. She stated she liked the fact that they kept in contact with her while they were doing the repairs, and informed her of what they were doing when they did it.
This review was collected via phone interview by Customer Research Inc.

MT
Macdonald T.
Illinois
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Macdonald said the technicians help him out at this facility.
This review was collected via phone interview by Customer Research Inc.

TF
TIM F.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Quick service
Wick turn arround

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