Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

485 Reviews

99% Would Recommend
Latest Review about 16 hours ago

Reviews


ER
Elmer R.
Chicago, IL
Honda Fit
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Elmer said he would not recommend the business for service because they forgot to tighten the lug nuts and he had to go back.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Schiller Park, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Chris said this business did good with the service provided on this vehicle but on a previous visit with another vehicle, the business replaced six of the eight coils individually after they systematically went out one by one every two weeks. After the sixth replacement, he took the vehicle to another facility where the mechanic informed him there was a leak in the transmission. This was causing the coils to go out. The business should have figured this out immediately but did not and cost him a lot of money. Due to this he would not recommend this business for service. He had been a customer with this business for a very long time and will never return again.
This review was collected via phone interview by Customer Research Inc.

MC
Miguel C.
Schiller Park, IL
Acura Integra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2014 Category: Service
Miguel said he took his vehicle in for a brake line leak. He said they switched out the front calipers and told him the rear calipers were fine. The rear brakes are now making a loud screeching sound and he is not happy he was told they are fine. He has not had time to take the vehicle back, but he intends to. He will not recommend them to others unless they can fix the problem with his rear brakes.
This review was collected via phone interview by Customer Research Inc.
Ken R. from Katt's Automotive Services responded on 02/03/2014

thank you for your feed back  emergency brk was stuck on installed customers own caliper  and installed new brk pads for left rear to correct problem


KR
KEVIN R.
Schiller Park, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Great local shop
Friendly service and done within a convenient time frame

Verified Customer
Chicago, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Fast and efficient
Kenny knee I needed the car done in a hurry because I was leaving the area. He kept his word.

WR
Wonda R.
Schiller Park, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Wonda said the business is always able to work on the problem. They do very good work and have great customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Service and location
Excellent service in a timely manner

AP
Angelio P.
Schiller Park, IL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Angelio said the business has an excellent mechanic and they are good with people
This review was collected via phone interview by Customer Research Inc.

HT
Hugo T.
Schiller Park, IL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Hugo said the service was good. They're excellent people who are great to work with.
This review was collected via phone interview by Customer Research Inc.

AB
ARMINDA B.
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Happy customer
I have been taking my car to Kenny for a couple of years now and I know I can trust him. He is professional and definitely cheaper than a Toyota dealer. I know what he says is what my car needs and does not rip you off.

LS
Lee S.
Schiller Park, IL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Lee said they always do a really great job. They identify they problem and they fix it. The staff has nice people.
This review was collected via phone interview by Customer Research Inc.

MS
Mr./Ms. S.
Schiller Park, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Great Service
Nice, efficient,reasonalble

LaVergne R Stevens.

RP
Roopen P.
Illinois
Audi Q5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Roopen said that he would recommend the business but the prices aren't quite as low as they are at other businesses available.
This review was collected via phone interview by Customer Research Inc.

AM
amy M.
Schiller Park, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Amy said they do fast work at fair prices.
This review was collected via phone interview by Customer Research Inc.

SG
SCHILLER G.
Schiller Park, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Excellent Service
Always excellent service from Kenny and the service techs!

KM
KIM M.
Schiller Park, IL
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Quick reliable service.
They do fast reliable service, NOT a rip off joint.

TC
TIM C.
Schiller Park, IL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
It was the starter!
I have been going to this Katt's for 10 and always get great service! This time it was the starter. Got it done in a couple hours!

MG
Millie G.
Schiller Park, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Millie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
joe b.
Schiller Park, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Joe said this business gives excellent service and for a good price.
This review was collected via phone interview by Customer Research Inc.

AP
Angelio P.
Schiller Park, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Angelio said this business is always courteous and they take care of his problems.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 485 in total