Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

508 Reviews

99% Would Recommend
Latest Review about 13 hours ago

Reviews


ER
Elmer R.
Chicago, IL
Honda Fit
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Elmer said he would not recommend the business for service because they forgot to tighten the lug nuts and he had to go back.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Schiller Park, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Chris said this business did good with the service provided on this vehicle but on a previous visit with another vehicle, the business replaced six of the eight coils individually after they systematically went out one by one every two weeks. After the sixth replacement, he took the vehicle to another facility where the mechanic informed him there was a leak in the transmission. This was causing the coils to go out. The business should have figured this out immediately but did not and cost him a lot of money. Due to this he would not recommend this business for service. He had been a customer with this business for a very long time and will never return again.
This review was collected via phone interview by Customer Research Inc.

MC
Miguel C.
Schiller Park, IL
Acura Integra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2014 Category: Service
Miguel said he took his vehicle in for a brake line leak. He said they switched out the front calipers and told him the rear calipers were fine. The rear brakes are now making a loud screeching sound and he is not happy he was told they are fine. He has not had time to take the vehicle back, but he intends to. He will not recommend them to others unless they can fix the problem with his rear brakes.
This review was collected via phone interview by Customer Research Inc.
Ken R. from Katt's Automotive Services responded on 02/03/2014

thank you for your feed back  emergency brk was stuck on installed customers own caliper  and installed new brk pads for left rear to correct problem


LG
LISA G.
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Very Accommodating
I had a need for an unexpected repair this morning when I had a flat tire. Even though I didn't have an appointment, they were able to take care of everything and did so without a long wait time.

Verified Customer
Schiller Park, IL
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Best place around!!
Been going to Katts for years. Great customer service, honest and reliable.

NG
Nora G.
Franklin Park, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Nora said she has never had any problems with them, they are fast, they are professional and she always goes to them.
This review was collected via phone interview by Customer Research Inc.

HT
HUGO T.
Schiller Park, IL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Service and repair rating A+
Good people and honest, all the time been there with one of cars or trucks problem gets fix and no issues after words happy to know then good jobs guys.

JG
Jeff G.
Schiller Park, IL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Jeff said he would recommend.
This review was collected via phone interview by Customer Research Inc.

TM
thomas m.
Illinois
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Thomas said they are good, quick, and fast.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Fast and excellent service
Cars always done and ready when needed and promised. Communicates

LR
LUIS R.
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Great service all the time.
Have been going to katts for over 20 years ALWAYS GR
GREAT SERVICE.

WR
Wonda R.
Schiller Park, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Wonda said this business does a good job.
This review was collected via phone interview by Customer Research Inc.

RC
RICK C.
Schiller Park, IL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
My car is always well taken care of at Katt’s
Great service,

JG
Jorey G.
Illinois
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Jorey said the staff treated him well, and went out of their way to help him. They were also good with the price.
This review was collected via phone interview by Customer Research Inc.

MG
MARIA G.
Schiller Park, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Professionalism and a very good actitud to customers
I always have been satisfied with the service. I have been a customer many years

JB
JIM B.
Schiller Park, IL
Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Excellent service as always!
Very honest! I highly recommend!

LS
Lee S.
Schiller Park, IL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Lee said the service provided by the business is really good and they fixed his vehicle problems. He also said the business provided excellent work and got his vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

DS
dan s.
Chicago, IL
Chevrolet City Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
The best service every time
The service is great every time, I've never had an issue, repair and or service done on time and at the quoted price, no surprises ever

AH
Andria H.
Schiller Park, IL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Andria said they gave her excellent customer service, they took care of her quickly and everything was great.
This review was collected via phone interview by Customer Research Inc.

DG
Dave G.
Schiller Park, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Dave said he appreciates the service on his vehicle. He recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 508 in total