Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

450 Reviews

99% Would Recommend
Latest Review 14 days ago

Reviews


ER
Elmer R.
Chicago, IL
Honda Fit
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Elmer said he would not recommend the business for service because they forgot to tighten the lug nuts and he had to go back.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Schiller Park, IL
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Chris said this business did good with the service provided on this vehicle but on a previous visit with another vehicle, the business replaced six of the eight coils individually after they systematically went out one by one every two weeks. After the sixth replacement, he took the vehicle to another facility where the mechanic informed him there was a leak in the transmission. This was causing the coils to go out. The business should have figured this out immediately but did not and cost him a lot of money. Due to this he would not recommend this business for service. He had been a customer with this business for a very long time and will never return again.
This review was collected via phone interview by Customer Research Inc.

MC
Miguel C.
Schiller Park, IL
Acura Integra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2014 Category: Service
Miguel said he took his vehicle in for a brake line leak. He said they switched out the front calipers and told him the rear calipers were fine. The rear brakes are now making a loud screeching sound and he is not happy he was told they are fine. He has not had time to take the vehicle back, but he intends to. He will not recommend them to others unless they can fix the problem with his rear brakes.
This review was collected via phone interview by Customer Research Inc.
Ken R. from Katt's Automotive Services responded on 02/03/2014

thank you for your feed back  emergency brk was stuck on installed customers own caliper  and installed new brk pads for left rear to correct problem


TW
Tim W.
Schiller Park, IL
Pontiac G6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Tim said the initial problem he brought his vehicle in for was fixed but he told the staff about another problem and it was not taken care of.
This review was collected via phone interview by Customer Research Inc.

LR
Luis R.
Illinois
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Louis said they have never done him wrong, he is a great mechanic
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Schiller Park, IL
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Ken said his overall experience was fine. They are really good. Everything was taken care of really quickly.
This review was collected via phone interview by Customer Research Inc.

WR
Wonda R.
Schiller Park, IL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Wonda said the employees were helpful. They provided thorough service. They confirmed service before moving forward with the repairs. She did not have to wait long on her service.
This review was collected via phone interview by Customer Research Inc.

AP
Adrain P.
Schiller Park, IL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Adrain said the business did the work correctly and the owner is a nice person.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Schiller Park, IL
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Matt said they were straight forward, the staff called him when his vehicle was done and they got it done in a good manner and the price was right.
This review was collected via phone interview by Customer Research Inc.

MG
Millie G.
Schiller Park, IL
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Millie said she can call them in the morning and have her vehicle back the same day.
This review was collected via phone interview by Customer Research Inc.

TT
Tammie T.
Schiller Park, IL
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tammie said the people always do a wonderful job and they're efficient.
This review was collected via phone interview by Customer Research Inc.

AZ
Amy Z.
Illinois
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Amy said they were very fair on the prices, they were quick, and really nice.
This review was collected via phone interview by Customer Research Inc.

NG
Norma G.
Illinois
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Spoke with Anora. She said this is her go to business, for good service. The employees are very nice and very fast. She's been a customer for years.
This review was collected via phone interview by Customer Research Inc.

TR
Terrie R.
Schiller Park, IL
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Terrie said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GK
GERI K.
Schiller Park, IL
Chrysler PT Cruiser Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Try them, you’ll like them.
Good and timely work. Fair pricing.

PT
Paul T.
Franklin Park, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Paul said the business's service is good, they are fair priced, honest and they do quality work.
This review was collected via phone interview by Customer Research Inc.

BR
Brian R.
Schiller Park, IL
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Brian said the technician is knowledgeable, on time and goes out of his way to help him.
This review was collected via phone interview by Customer Research Inc.

JN
Jim N.
Illinois
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Jim said the staff at this business did a great job.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Schiller Park, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Ed said they are good mechanics.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Illinois
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Paul said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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