Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

360 Reviews

100% Would Recommend
Latest Review 7 months ago

Reviews


DK
DEBRAH K.
Brimfield, MA
Dodge Charger
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/22/2014
courtesy, customer service
I was very impressed with the speed that my tires were ordered and received. Work completed in a timely manner and vechicle was ready when promised. A very nice waiting area for customers.

JH
James H.
Warren, MA
GMC Sierra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/24/2016 Category: Service
James said he took his vehicle in because he needed an inspection sticker. He told the person to repair anything that needed to be repaired. When he did the inspection, it failed. He would still recommend them and he did a good job but there was a lack of understanding what his needs were and that there was no budget and he should have been alerted of any issues.
This review was collected via phone interview by Customer Research Inc.

RO
ROBIN O.
West Brookfield, MA
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2017
Great service!
Always honest and upfront and cost and procedures and gets the work done quickly!

MM
Matthew M.
Warren, MA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2016 Category: Service
Matthew said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
West Brookfield, MA
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2016 Category: Service
William said the service was good. He appreciated the service and was pleased. He and his wife were able to kill two birds with one stone with the service they received from this facility.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
West Brookfield, MA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2016 Category: Service
Gary said everything about the business was good.
This review was collected via phone interview by Customer Research Inc.

LH
LAWRENCE H.
Gilbertville, MA
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016
Mike is always pleasant and helpful
Very nice place to go.

MC
Mikal C.
Sturbridge, MA
Ford F550 Super Duty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016 Category: Service
Mikal said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Warren, MA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2015 Category: Service
Jim said they did very good work.
This review was collected via phone interview by Customer Research Inc.

SB
Sarah B.
West Brookfield, MA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2015 Category: Service
Sarah said this business always does a great job. She said at the last visit her windshield wipers were not completely fixed.
This review was collected via phone interview by Customer Research Inc.
Mike B. from Mikes Automotive responded on 03/28/2015

We talked about ordering a new wiper motor.Frther diagnostics and time were required. Intermittent problem, customer has yet to reschedule.


AB
Alexandria B.
Charlton, MA
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2014 Category: Service
Spoke with Joel. He said he was very pleased. This facility has nice customer service and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

BL
Barbara L.
Warren, MA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2014
Great service - knows what he is doing.
Mike did a great job...just an oil change but very professional. I will go back there.

HG
Heather G.
Warren, MA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2014 Category: Service
Spoke with Brian. He said they go to the business a lot.
This review was collected via phone interview by Customer Research Inc.

RR
Rosemary R.
Warren, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Rosemary said the staff always do a very good job.
This review was collected via phone interview by Customer Research Inc.

LM
Lenora M.
West Brookfield, MA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Lenora said that she recommends this business for service all the time.
This review was collected via phone interview by Customer Research Inc.

SB
SARAH L B.
West Brookfield, MA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Very knowledgeable, fast and efficient.
Very knowledgeable, friendly, fast and efficient services. Mike prices are fair and I'd recommend him to anyone.

EL
EDWARD L.
Warren, MA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Wonderful service again!
He did it again. Did the work he said he would do for the price he quoted and on time. What else can you ask for?

DM
Dennis M.
West Brookfield, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with Diane. She said the business is always there when she needs them. The owner is a good guy and the staff is very professional.
This review was collected via phone interview by Customer Research Inc.

AM
Anne M.
Warren, MA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Anne said the business was very safety minded and fair. They told her what was needed and got the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AA
Arne A.
Hampden, MA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Arne said the business's service is great and they took care of everything.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 360 in total