Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

829 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


BS
Bob S.
Ocala, FL
Hyundai Sonata
Verified Customer
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03/12/2019 Category: Service
Bob said the staff was great. They did the work in a timely manner and the vehicle is running much better.
This review was collected via phone interview by Customer Research Inc.

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Dave R.
Ocala, FL
Verified Customer
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03/12/2019 Category: Service
David said that the place really knows what they're doing.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dade City, FL
Dodge Pickup
Verified Customer
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03/07/2019
Polite Punctual and Professional
Initiated the call to me Took care of everything Reasonably price. Couldn’t be happier

DN
Dawson N.
Brazil, IN
Honda Accord Cpe
Verified Customer
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03/07/2019
Friendly and quick
Awesome customer service! They were very friendly and understanding. My car broke down one he way back from vacation and they worked very quickly and hard to get me going again. They even came to pick me up where I was when they finished 2 hours earlier than expected. They knew what they were doing and willing to help in anyway.

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B.j. M.
Ocala, FL
Chevrolet Silverado 1500
Verified Customer
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02/21/2019 Category: Service
BJ said the business did a good job servicing his vehicle. They did exactly what they said they would do.
This review was collected via phone interview by Customer Research Inc.

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Robert F.
Ocala, FL
Verified Customer
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02/15/2019 Category: Service
Robert said the business is the best. They found the problem and did a fabulous job.
This review was collected via phone interview by Customer Research Inc.

GK
Greg K.
Hillsboro, NH
GMC Canyon
Verified Customer
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02/14/2019
Fuel pump
Fuel pump replacement was completed quickly. Explained everything about the repair before it was done. Explained what was done during the servicing. Great people to work with. I would highly recommend them.

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Terry V.
Crawfordsville, IN
Verified Customer
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01/16/2019
Great service. Honest and dependable.
We needed 2 belts changed. We arrived early, left to get breakfast, returned approx. 45 minutes later and work was done. Price was fair and reasonable. Great family business!

DP
David P.
Ocala, FL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
David said he appreciated the service he was provided.
This review was collected via phone interview by Customer Research Inc.

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Kurt S.
Bradenton, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Kurt said they work well and are very nice.
This review was collected via phone interview by Customer Research Inc.

JB
Jeffery B.
Ocala, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jeffery said the service was easy. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and trusting us with your vehicles. Customer satisfaction is very important to us. 


CC
Chuck C.
Ocala, FL
Jeep CJ7
Verified Customer
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12/21/2018 Category: Service
Chuck said they always treat him fair, they are great to work with and it's always a pleasure.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for being a loyal customer. Customer satisfaction is very important to us. 


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Bud C.
Anthony, FL
Ford Galaxie 500
Verified Customer
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12/20/2018 Category: Service
Bud said that the place always treats him well and always does good work.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for being a loyal customer. Customer satisfaction is very important to us. 


DH
Don H.
Ocala, FL
Honda Civic Coupe
Verified Customer
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12/13/2018
Trustworthy
Excellent work performed -- friendly and courteous staff.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for trusting us with your vehicles. Customer satisfaction is very important to us. 


DH
Dennis H.
Floral City, FL
Verified Customer
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12/04/2018
Motorhome
Great work and good pricr
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and trusting us with your vehicle. Customer satisfaction is very important to us!


WC
William C.
Ocala, FL
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
William said the business is professional and helpful.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for trusting us with your vehicle. Customer satisfaction is very important to us. 


CN
Cesar N.
Ocala, FL
Lexus RX 330
Verified Customer
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11/22/2018
Great service!
Thanks Eric and Rusty! As always, your job is A+!
Lucy
Walt K., President from Walts Brake & More responded on 11/29/2018

Thank you for the positive review. Loyal customers like yourself are the reason that we have been around for so long. Customer satisfaction is very important to us and we are thankful to have you as a part of our Walts Brake family. 


MS
Marsha S.
Ocala, FL
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018
My Honest Opinion
I arrived at 7:45 and my car was ready 1:45. I have no idea what the usual time for this repair is. After the car was looked at and the repair needed was explained and I signed authorization I was told the repair would take approx. 3 hours. I was sitting in your waiting room for 6 hours. There was only one customer before me. Loooong day for this old lady. I live three miles away and too far for me to walk both ways. No ride was offered even though it was mentioned on your website. I have no one to call for transportation. I was offered a ride to get some lunch but I declined. Everyone was courteous. I enjoyed chatting with your customers as they came and went and came and went. Waiting area and restroom were clean. Chairs were not designed to be sat on for 6 hours. Only vending machines were candy and gum. Coffee was free. I recommend Walt's but with a caution about the wait time.

Verified Customer
Silver Springs, FL
Hyundai Sonata
Verified Customer
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11/19/2018
Friendly, honest and reliable service
Eric, Rusty and Walt have treated our family well for over 30 years. I trust their judgment and they always give me a straight answer.
Walt K., President from Walts Brake & More responded on 11/29/2018

Thank you for the positive review and being a loyal customer. We are thankful to have you as a part of our Walts Brake family. 


AC
Andrea C.
Ocala, FL
Honda Pilot
Verified Customer
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11/15/2018
Great Honest Service
I am new to Ocala. Shortly after moving I began noticing some issues that I did not wa t to overlook Everyone was pleasing to work with and honest. I would recommend anyone to go there for their auto repair services.
Walt K., President from Walts Brake & More responded on 11/19/2018

Thank you for the positive review and allowing us to take a look at your vehicle. Customer satisfaction is very important to us!