Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

742 Reviews

99% Would Recommend
Latest Review about 15 hours ago

Reviews


MN
Mark N.
Ocala, FL
Ford Pickup
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06/21/2018
Genuine Customer Care
All of the staff are very courteous, and helpful. Owner actually made a personal trip to assist with getting vehicle started to allow getting to their shop for service. Charged battery which had not been intermittently charged in over 4 weeks and checked system for problems.
With no located issue they had vehicle ready for pickup.
Thank you for the personal touch, the honesty and thorough evaluation and system check.

CB
Camille B.
Ocala, FL
Ford Explorer
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06/18/2018 Category: Service
Camille said the staff are great and very informative. They're up front, honest , do a good job, and she is really satisfied.
This review was collected via phone interview by Customer Research Inc.

BF
Brian F.
Ocala, FL
Chevrolet S-10
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06/14/2018
Great Shop and good people
I have been using Walts for years and recently bought this pickup has a local runner to Lowes for home repairs. Walt, Rusty, Eric and Crystal have always been friendly, professional and honest.

JP
John P.
Ocala, FL
Chrysler PT Cruiser
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06/12/2018 Category: Service
John said the service price was not what he expected. The work was excellent.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Ocklawaha, FL
Ford Econoline Cargo Van
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06/11/2018 Category: Service
William said the technicians were up front and explained everything. They were quick and the experience was nice.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Reddick, FL
Honda Civic Cpe
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06/01/2018
Walts Brake & More Service
Have been using Walt's Brake & More for over 5 years now with no complaints and only the best of service. Originally went to him due to his being AAA service and I was not disappointed. He services both of our vehicles and is the first place I've ever used that I do not have to check behind them to see if something has been left undone....this is important especially for my wife's car since we live in the country. Over the years I've been to places where the hood has been left unlocked, oil cap left off and in one case, after a front end alignment, the front end bolts were never tightened. Never a worry here, and I've never had them try to sell something that was unneeded.

FM
Floyd M.
Schoharie, NY
Ford Taurus
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04/07/2018 Category: Service
Floyd said the staff provided pretty good service. They tried hard, but they didn't get his vehicle fixed. The staff are nice people, and they're very pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

GK
Gene K.
Belleview, FL
Dodge Journey
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03/17/2018
People And Services
I am treated like family

LS
Les S.
Micanopy, FL
Ford Ranger
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02/07/2018
I alwyas appreciate the thorough work.
Something I thought I needed....I did not need! I could not open my hood...I was pulling on the wrong lever. But, I did have a light burned out; and Walt took care of windshield wipers for me. The vehicle is 11 years old...everyone needs a truck when they live in the country. The vehicle is my farm work hourse. I also bring in my 2016 Buick LaCrosse and my 1986 Cadillace Fleetwood Brougham d'Eleagance!

JC
Jason C.
Ocala, FL
Ford Fusion
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01/19/2018 Category: Service
Jason said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

LS
Les S.
Micanopy, FL
Buick LaCrosse
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01/15/2018
Just a defective oil filter...no charge!
All I had was a defective oil filter, replaced at no charge! I thought stuff was bad wrong...and got the problem when out of town. The honest of Walt's Brake is a great value!

BK
Barbara K.
Salem, WI
Honda CR-V
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01/15/2018 Category: Service
Barbara said everybody was very helpful and friendly. She really appreciated it. She was stuck on the road, and the staff took care of her right away.
This review was collected via phone interview by Customer Research Inc.

AE
Austin E.
Summerfield, FL
Jeep Wrangler
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12/22/2017 Category: Service
Austin said everything was good.
This review was collected via phone interview by Customer Research Inc.

LS
Les S.
Micanopy, FL
Buick LaCrosse
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12/15/2017
Always great service
Did the lube, oil and filter...and realized I needed an air filter, so go one. Assured me that my brakes were only 50% through their life, so even though there is in occasional sound, all is in working order. They keep my 2016 Buick, 2006 Ford Ranger and 1986 Cadillac Fleetwood Brogham d'Elegeance on the road.

HB
Howard B.
Eustis, FL
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12/05/2017 Category: Service
Howard said he called the business and described the part he needed for his vehicle. When he came into the business they had the part waiting for him.
This review was collected via phone interview by Customer Research Inc.

MB
Michaela B.
Gainesville, FL
Toyota Corolla
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12/05/2017 Category: Service
Michaela said this business made it a less miserable experience. The staff was nice and she enjoyed being there. The inspection was good.
This review was collected via phone interview by Customer Research Inc.

LS
Les S.
Micanopy, FL
Buick LaCrosse
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11/08/2017
Always the best of service!
Glad to have help from Walt's brake.And, I went back a few days later, to learn some of the care's electronic lread outs. Also entrust my 2006 Ford Ranger and my 1986 Cadillac Fleetwood Brougham d'Elegance to Walt's care.

FF
Fred F.
Debary, FL
GMC Sonoma
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10/31/2017 Category: Service
Fred said the service was prompt and quick, but he felt like he was overcharged.
This review was collected via phone interview by Customer Research Inc.

LS
Les S.
Micanopy, FL
Buick LaCrosse
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10/08/2017
Kind advice and Walt sent me on my way
Love to do business with people I know and trust. My car is smarter than I am and Walt let me know what to expect with the readout system for tire inflation. No charge. I will be back on Wed with my 31 year old classic Caddy that I would not trust to anyone other than Walt.

LS
Les S.
Micanopy, FL
Buick LaCrosse
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09/07/2017
I am glad the staff at Walt's brake cares
Who ever thinks of changing a cabin air filter? Mine was FILTHY! I will breathe better. Glad to entrust the care of my three vehicles to Wal;t's.