Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

783 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


NC
Noel C.
Ocala, FL
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Customer Service
Good people, Good Service
Walt K., President from Walts Brake & More responded on 10/17/2018

Thank you for the positive review and allowing us to service your vehicle. Customer satisfaction is very important to us!


LD
Larry D.
Ocala, FL
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Larry
No complaints
Walt K., President from Walts Brake & More responded on 10/17/2018

Thank you for the positive review and allowing us to service your vehicle. Customer satisfaction is very important to us!


TS
Tina S.
Ocala, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Customer service, Hospitality and Dedication
Always happy with customer service there, Rusty is a great person and meets my needs about knowing what's going on with the vehicles and what it's going to cost.
Walt K., President from Walts Brake & More responded on 10/17/2018

Thank you for the positive review and allowing us to service your vehicle. Customer satisfaction is very important to us!


RW
Rob W.
Silver Springs, FL
Mercedes-Benz Sprinter Crew Vans
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
RV Maintenance
Walt’s always does an excellent job analysing the problem and making the fix. I have complete confidence in their shop.
Walt K., President from Walts Brake & More responded on 10/17/2018

Thank you for the positive review and allowing us to service your vehicle. Customer satisfaction is very important to us!


JW
Jennifer W.
Ocala, FL
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Fixed fuel line in my car
Love taking my vehicle to waltz the staff and owner are very polite and knowledgeable about my vehicle and get it done as quickly as possible would recommend them to anyone
Walt K., President from Walts Brake & More responded on 10/17/2018

Thank you for the positive review and allowing us to service your vehicle. Customer satisfaction is very important to us!


HM
Hallie M.
Ocala, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Very thorough and honest
Excellent service, went over and above to make sure my vehicle was correctly serviced.
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review. Customer satisfaction is very important to us!


GB
George and Bonnie B.
Ocala, FL
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Efficient and timely and courteous as always
Always courteous, timely and done correctly
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review. Customer satisfaction is very important to us!


GR
Greg and Cynthia R.
Ocala, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Vehicle owner
Always a great job and on time and on budget.
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review. Customer satisfaction is very important to us!


LS
Les S.
Micanopy, FL
Cadillac Fleetwood
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Always takes good care of my classic Caddy.
Two major repairs this time. Valve gasket cover replaced, and something to do with the coolant system. Glad to get an OBL discount. (Ocala Business Leaders) Walt's Brake is to give me a part number on an obsolete part for a break light, so I can run down a solution. I could not keep my classic Caddy except I have mechanics I can trust.

Verified Customer
Gainesville, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Awesome
Friendly , courteous staff. Techs and service manager (Rusty) are very knowledgeable and explain everything in detail. My company uses these guys for our fleet maintenance. And believe me, they are by far the best. We’ve taken our trucks to many other places and we’re usually disappointed, but not with Walt’s Brakes.
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review and allowing us to service your fleet. We appreciate each opportunity that you allow us to help you however we can.


WB
William B.
Ocala, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
There employees
They are a wonderful company kept me informed on every aspect even told me about a small transmission leak and should contact dealership for warranty they are the best
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review and being a loyal customer. Customers like yourself are the reason we have been around for so long and we sincerely appreciate that. 


DW
David W.
Ocala, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
David said the employees went above and beyond what was needed to make him happy and to take care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review and being such a loyal customer! 


DL
Diane L.
Ocala, FL
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Honest, reliable and great service!
The best service around! A company you can depend on for quality service.
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review and allowing us to service your vehicle and keep it in optimum running condition. Customer service is very important to us! 


Verified Customer
Ocala, FL
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Car having issues with starting
Thorough testing and ensuring the issue was resolved
Walt K., President from Walts Brake & More responded on 10/08/2018

Thank you for the positive review. Customer satisfaction is very important to us!


DP
David P.
Ocala, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
David said that he has already recommended this business for service.
This review was collected via phone interview by Customer Research Inc.

BS
Billy S.
Ocala, FL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Billy said he has been going for the past 45 years because this business has the best service in town.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 09/20/2018

Thank you for the positive review. Customer satisfaction is very important to us!


MT
Mary T.
Summerfield, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Mary said they are good people, honest and she's been going there for a long time. They have great people there.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 09/20/2018

Thank you for the positive review. Customer satisfaction is very important to us!


PC
Peyton C.
Gainesville, FL
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Peyton said the service was more than he expected. It was fast, the staff was nice and he liked everything about it. They are everything a business should be.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 09/20/2018

Thank you for the positive review and allowing us to service your vehicle. Customer satisfaction is very important to us!


DC
Dave C.
Labelle, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Dave said he got excellent service.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 09/20/2018

Thank you for the positive review. Customer satisfaction is very important to us!


MN
Mark N.
Ocala, FL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Vehicle Repair
Friendly family business, with a emphasis on quality work done right the first time.
Problem diagnosed, call was received when job was completed. Ride was offered if needed.
About the only thing that want was a lunch while waiting for my ride. Thanks too all involved for your pleasant demeanor, efficient work to repair and have ready in less thanthan 24 hours.