Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

757 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


AR
Al R.
Danville, IL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Al said the staff are friendly and know what they are doing.
This review was collected via phone interview by Customer Research Inc.

LG
Lois G.
Ocala, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Lois said they always give her good service, which she appreciates. She has been going to them for 10 years and they have never let her down. She said she cannot say enough about them and she will always go back to them.
This review was collected via phone interview by Customer Research Inc.

DW
Deloris W.
Beverly Hills, FL
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Deloris said her overall experience with this business was good.
This review was collected via phone interview by Customer Research Inc.

MC
Melissa C.
Callahan, FL
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Melissa said she received excellent and professional service. She really appreciated it.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Morriston, FL
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
James said, this business is real good. He got in and out quick and they have good prices.
This review was collected via phone interview by Customer Research Inc.

WT
Wade T.
Ocklawaha, FL
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Wade said everything went well at this business. He stated he thought Crystal was great.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Ocala, FL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
David said he has used this business for years. He was pleased with his service.
This review was collected via phone interview by Customer Research Inc.

AJ
Allen J.
Ocala, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Allen said this business has been doing a good job for him for many years. He is well satisfied with this business.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 07/16/2018

Thank you for the positive review and being a loyal customer. Customer satisfaction is very important to us!


GM
Greg M.
Hull, GA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Greg said they thoroughly went through his vehicle and found the problem. They were very nice and did a great job. He can't thank them enough for their work. They got him back on the road.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 07/12/2018

Thank you so much for the positive review. Customer satisfaction is very important to us! Stop by and see us next time you are in the area :-)


JA
James A.
Reddick, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
James said Eric and Jeff were great. The employees were professional, knew what they were doing, and told him the truth. He has used this business for a couple of years. He has learned things from the staff and felt secure going there. The mechanics were great.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 07/10/2018

Thank you so much for the positive review. Customer satisfaction is very important to us!


BC
Bud C.
Anthony, FL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Bud said the staff at the facility treated him well and they do good work.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 07/10/2018

Thank you so much for the positive review. Loyal customers like yourself is the reason why we have been around for so long. Customer satisfaction is very important to us!


LZ
Leonard Z.
Summerfield, FL
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Leonard. He said the work was fantastic. The staff got it done on time, and it was complete. The service was wonderful and he will be back.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 07/10/2018

Thank you so much for the positive review and allowing us to service your vehicle and keep it in optimum running condition. Customer service is very important to us!


DP
David P.
Ocala, FL
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
David said he has been coming to this business for years. They serve him well and he is very pleased.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 07/02/2018

Thank you so much for the positive review, and for being such a loyal customer!


MN
Mark N.
Ocala, FL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Genuine Customer Care
All of the staff are very courteous, and helpful. Owner actually made a personal trip to assist with getting vehicle started to allow getting to their shop for service. Charged battery which had not been intermittently charged in over 4 weeks and checked system for problems.
With no located issue they had vehicle ready for pickup.
Thank you for the personal touch, the honesty and thorough evaluation and system check.
Walt K., President from Walts Brake & More responded on 06/22/2018

Thank you for the positive review and trusting us with your vehicle. Loyal customers like yourself are the reason that we have been around for so long. Customer satisfaction is very important to us!


WD
Wayne D.
Reddick, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Wayne said the vehicle still will not start but Rusty is aware of this.
This review was collected via phone interview by Customer Research Inc.

CB
Camille B.
Ocala, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Camille said the staff are great and very informative. They're up front, honest , do a good job, and she is really satisfied.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 06/22/2018

Thank you so much for the positive review and trusting us with your vehicle. Customer satisfaction is very important to us!


BF
Brian F.
Ocala, FL
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Great Shop and good people
I have been using Walts for years and recently bought this pickup has a local runner to Lowes for home repairs. Walt, Rusty, Eric and Crystal have always been friendly, professional and honest.
Walt K., President from Walts Brake & More responded on 06/22/2018

Thank you so much for the positive review and always trusting us with each vehicle that you own. Customer satisfaction is very important to us!


JP
John P.
Ocala, FL
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
John said the service price was not what he expected. The work was excellent.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 06/22/2018

Thank you for the positive review and trusting us with your vehicle. Customer satisfaction is very important to us!


WB
William B.
Ocklawaha, FL
Ford Econoline Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
William said the technicians were up front and explained everything. They were quick and the experience was nice.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 06/22/2018

Thank you so much for the positive review and trusting us with your vehicle. Customer satisfaction is very important to us!


DG
Dick G.
Reddick, FL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Walts Brake & More Service
Have been using Walt's Brake & More for over 5 years now with no complaints and only the best of service. Originally went to him due to his being AAA service and I was not disappointed. He services both of our vehicles and is the first place I've ever used that I do not have to check behind them to see if something has been left undone....this is important especially for my wife's car since we live in the country. Over the years I've been to places where the hood has been left unlocked, oil cap left off and in one case, after a front end alignment, the front end bolts were never tightened. Never a worry here, and I've never had them try to sell something that was unneeded.
Walt K., President from Walts Brake & More responded on 06/22/2018

Thank you so much for the positive review. Loyal customers like yourself are what has kept us around for so long. Thank you for trusting us with your vehicles. Customer service is very important to us!