Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

822 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TV
Terry V.
Crawfordsville, IN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great service. Honest and dependable.
We needed 2 belts changed. We arrived early, left to get breakfast, returned approx. 45 minutes later and work was done. Price was fair and reasonable. Great family business!

DP
David P.
Ocala, FL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
David said he appreciated the service he was provided.
This review was collected via phone interview by Customer Research Inc.

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Kurt S.
Bradenton, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Kurt said they work well and are very nice.
This review was collected via phone interview by Customer Research Inc.

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Chuck C.
Ocala, FL
Jeep CJ7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Chuck said they always treat him fair, they are great to work with and it's always a pleasure.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for being a loyal customer. Customer satisfaction is very important to us. 


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Jeffery B.
Ocala, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jeffery said the service was easy. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and trusting us with your vehicles. Customer satisfaction is very important to us. 


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Bud C.
Anthony, FL
Ford Galaxie 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Bud said that the place always treats him well and always does good work.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for being a loyal customer. Customer satisfaction is very important to us. 


DH
Don H.
Ocala, FL
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Trustworthy
Excellent work performed -- friendly and courteous staff.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for trusting us with your vehicles. Customer satisfaction is very important to us. 


DH
Dennis H.
Floral City, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Motorhome
Great work and good pricr
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and trusting us with your vehicle. Customer satisfaction is very important to us!


WC
William C.
Ocala, FL
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
William said the business is professional and helpful.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 12/27/2018

Thank you for the positive review and for trusting us with your vehicle. Customer satisfaction is very important to us. 


CN
Cesar N.
Ocala, FL
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Great service!
Thanks Eric and Rusty! As always, your job is A+!
Lucy
Walt K., President from Walts Brake & More responded on 11/29/2018

Thank you for the positive review. Loyal customers like yourself are the reason that we have been around for so long. Customer satisfaction is very important to us and we are thankful to have you as a part of our Walts Brake family. 


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Marsha S.
Ocala, FL
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018
My Honest Opinion
I arrived at 7:45 and my car was ready 1:45. I have no idea what the usual time for this repair is. After the car was looked at and the repair needed was explained and I signed authorization I was told the repair would take approx. 3 hours. I was sitting in your waiting room for 6 hours. There was only one customer before me. Loooong day for this old lady. I live three miles away and too far for me to walk both ways. No ride was offered even though it was mentioned on your website. I have no one to call for transportation. I was offered a ride to get some lunch but I declined. Everyone was courteous. I enjoyed chatting with your customers as they came and went and came and went. Waiting area and restroom were clean. Chairs were not designed to be sat on for 6 hours. Only vending machines were candy and gum. Coffee was free. I recommend Walt's but with a caution about the wait time.

Verified Customer
Silver Springs, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Friendly, honest and reliable service
Eric, Rusty and Walt have treated our family well for over 30 years. I trust their judgment and they always give me a straight answer.
Walt K., President from Walts Brake & More responded on 11/29/2018

Thank you for the positive review and being a loyal customer. We are thankful to have you as a part of our Walts Brake family. 


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Andrea C.
Ocala, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great Honest Service
I am new to Ocala. Shortly after moving I began noticing some issues that I did not wa t to overlook Everyone was pleasing to work with and honest. I would recommend anyone to go there for their auto repair services.
Walt K., President from Walts Brake & More responded on 11/19/2018

Thank you for the positive review and allowing us to take a look at your vehicle. Customer satisfaction is very important to us!


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Stephen L.
Hawthorne, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Friendly Staff and great work
Went in for my RV pulling to the left. They checked it out gave me an estimate and did the repair all the same day and it worked fine so far we’ll give it a good run for the money next week but it really was working good on the way home for 20 miles or so thanks for the good service
Walt K., President from Walts Brake & More responded on 11/19/2018

Thank you for the positive review and allowing us to lend a helping hand. Customer satisfaction is very important to us!


BD
Barry D.
Box Elder, SD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Barry said the staff did an extremely good job.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 11/19/2018

Thank you for the positive review. Customer satisfaction is very important to us!


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Alan R.
Citra, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great find in Ocala
Referred to Walt’s for bad airbag on class A coach and was told bag was good and only needed a toggle switch. Just came in for bad dash air and they did great job upgrading system and found bad manifold leak while at it. Rusty and Jeff did super job and kept me posted through out.
Walt K., President from Walts Brake & More responded on 11/19/2018

Thank you for the positive review and giving us the opportunity to help out. Customer satisfaction is very important to us!


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Valued Customer
Dunnellon, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Heater Core: They did a great job!
Walt's Brakes and more. They have always done a thorough job.
Walt K., President from Walts Brake & More responded on 11/19/2018

Thank you for the positive review. Customer satisfaction is very important to us!


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Robin S.
Ocala, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Steve. He said that the place was good.
This review was collected via phone interview by Customer Research Inc.
Walt K., President from Walts Brake & More responded on 11/19/2018

Thank you for the positive review. Customer satisfaction is very important to us!


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Bruce S.
West Olive, MI
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very consciences
Great service
Walt K., President from Walts Brake & More responded on 11/12/2018

Thank you for the positive review. Customer satisfaction is very important to us and we greatly appreciate your patronage!


JC
Jackie C.
Amarillo, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very Professional Very courteous.
Eric explained all the work they had done. We were towed in by the AAA anf they were able to source a relay and repair our car expediently.
Great people very fair.
Jack Crabtree
Walt K., President from Walts Brake & More responded on 11/12/2018

Thank you for your positive review and allowing us to lend a helping hand during a stressful situation. Customer satisfaction is very important to us and we greatly appreciate your patronage!