Thank you for taking the time to provide feedback on your experience. We strive to provide the best service to our customers to ensure they are happy with the repair. I attempted to reach out to you via telephone to discuss the problem with your vehicle but was unable to. Please feel free to call us back at 209-521-2378 so we may attempt to resolve the issues with your vehicle.
On 08/06/13 Debra bought vehicle in becuase vehicle was over heating. At that time reccomended the radiator, thermostat, and over flow bottle due to radiator being cracked, thermostat being stuck closed, and alot of rust inside system. before repair we advised Debra that the vehicle may have further damage but she decided to proceed with repairs.
Called Ray to speak with him about review and he said he had nothing to do with it, we had to speak with Debra. We called Debra and she said she didnt have a problem with our service, that she will continue to bring cars to this shop and that she will call to rescore the review on the shop.
Thank you for taking the time to rate your experience. After reading your review, I looked back into your records. It showed that we only performed a diagnosis and did not do any work on your vehicle. This was because the used part would take too long to arrive and the new part was too expensive. You then opted to have your vehicle serviced elsewhere. We strive to provide the best prices and perform the service as quickly as possible without compromising the accuracy of our work and maintaining our integrity. If you have any questions please feel free to call us. Thank you, Integrity Auto Repairignacio contreras
We apologize for delaying the vehicles return. Upon recieving vehicle we had noticed the front brakes had gotten metal to metal meaning that we needed to replace the rotors but could not replace them with customers approval. We called in order to get approval but no one answered and we did not recieve a phone call back. Again, we apologize for the delay and are happy to hear that you have not had an issue with our work. Thank you for trusting us with your vehicle!ignacio contreras
Hi daniel when you tow you car to are shop the only problem that you say was the vehicle crank but dosen't start and you say that the you replace injectors,fuel pump ,clean egr valve and fuel filter and we are not wear of any other problem of the vehicle and you only re quest to check starting problem .