Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

747 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


RF
Remi F.
Modesto, CA
Toyota Sienna
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/07/2018 Category: Service
Spoke with Raymond. He said he would not recommend the business for service because, they did not fix the leak in the air-conditioner on his vehicle correctly.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Modesto, CA
Ford Mustang
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/16/2018 Category: Service
Greg said he was not too impressed with the service, this time. He liked the employees, but they were not able to fix his vehicle. He was still charged for service. There was a noise issue with the front tire and it wasn't even addressed.
This review was collected via phone interview by Customer Research Inc.

LM
Luther M.
California
Mazda Protege5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Spoke with Luther's wife. She said the technician completely diagnosed the problem incorrectly. Two hours after leaving the facility the same issues reappeared. As a result they had to spend over two hundred dollars for nothing.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
Turlock, CA
Ford Expedition
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2017 Category: Service
Matthew said this business did help him get his vehicle in and they tested his battery. He would not recommend them because one of the parts they ordered was defective and the new part they installed cost an additional $300. Also, they took longer to complete the work.
This review was collected via phone interview by Customer Research Inc.
IGNACIO C. from Integrity Auto Repair responded on 06/18/2017

Thank you for taking the time to rate your experience.  After reading your review, I looked back into your records.  It showed that we only performed a diagnosis and did not do any work on your vehicle.  This was because the used part would take too long to arrive and the new part was too expensive.  You then opted to have your vehicle serviced elsewhere.  We strive to provide the best prices and perform the service as quickly as possible without compromising the accuracy of our work and maintaining our integrity.  If you have any questions please feel free to call us.  Thank you, Integrity Auto Repair

ignacio contreras

MW
M W.
Modesto, CA
Chevrolet Cavalier
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/06/2017 Category: Service
M said the business did not fix the issue with her vehicle. Her muffler still sounds the same as it did. She is not satisfied that she has to take her vehicle back. She would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
IGNACIO C. from Integrity Auto Repair responded on 02/15/2017

Thank you for taking the time to provide feedback on your experience.  We strive to provide the best service to our customers to ensure they are happy with the repair.  I attempted to reach out to you via telephone to discuss the problem with your vehicle but was unable to.  Please feel free to call us back at 209-521-2378 so we may attempt to resolve the issues with your vehicle.  

Thank you,
Ignacio Contreras


JH
John H.
Hammond, LA
Honda Element
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/05/2016 Category: Service
John said his overall experience with the business was not good. He said they gave him false information and told him the starter was okay, but it was not. He said he paid $90 for the business to check it out. When he went to another business, they charged him $560 for a new starter.
This review was collected via phone interview by Customer Research Inc.

BD
BARBARA D.
Modesto, CA
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2013
The best place around!
I alway trust Ignacio and he is very fair with his charges! I wound'd go anywhere else and wouldn't trust anyone else!!

RP
Ray P.
Modesto, CA
Ford Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/21/2013 Category: Service
Ray said he is dissatisfied with this business. He said he had a lot of work done there and it was not completed correctly. He will not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.
IGNACIO C. from Integrity Auto Repair responded on 10/21/2013

On 08/06/13 Debra bought vehicle in becuase vehicle was over heating. At that time reccomended the radiator, thermostat, and over flow bottle due to radiator being cracked, thermostat being stuck closed, and alot of rust inside system. before repair we advised Debra that the vehicle may have further damage but she decided to proceed with repairs.
Called Ray to speak with him about review and he said he had nothing to do with it, we had to speak with Debra. We called Debra and she said she didnt have a problem with our service, that she will continue to bring cars to this shop and that she will call to rescore the review on the shop.


MT
Moua T.
Modesto, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Moua said everything was good on the repair,
This review was collected via phone interview by Customer Research Inc.

JL
JOE L.
Modesto, CA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great service
This isnrh best mechanic free in Modesto ... fair prices on labor... and just quality work!!!

RO
RONNIE O.
Modesto, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Service for 2015 Prius
Great job.

AA
ADRIANA A.
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Excellent Service
This is my second time taking my vehicle here, always get good service and I am very happy with the way my car
feels when im driving it, I can totally feel the difference. Of course I would recommend this business to friends
and family.

JC
JOSUE C.
Modesto, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
same day service
they always have the time to take care of my car the same day. I have a business so not having a car makes my day hard.

JS
Janice S.
Ripon, CA
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Janice said the staff is knowledgeable and they know what they are doing. They're professional and good people. They are very honest.
This review was collected via phone interview by Customer Research Inc.

RO
Ricardo O.
California
Lexus GS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Ricardo said he always has a good experience at this business. That's why he takes his vehicle there.
This review was collected via phone interview by Customer Research Inc.

NH
Nina H.
Modesto, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Spoke with Nelson. He said the staff took care of him the way they were supposed to. They did the repairs in a timely manner. The cost seemed reasonable.
This review was collected via phone interview by Customer Research Inc.

DM
Dylan M.
Turlock, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Dylan said the staff were professional, told him what was going on and had a great price.
This review was collected via phone interview by Customer Research Inc.

AO
Amanda O.
Ripon, CA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Amanda said the staff at this business was completely honest. They did not try to rip her off. They are there to do the job at an honest rate.
This review was collected via phone interview by Customer Research Inc.

CS
Cristina S.
Modesto, CA
Volkswagen Rabbit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Cristina said the staff are honest, nice and she liked their service.
This review was collected via phone interview by Customer Research Inc.

AM
Arturo M.
Modesto, CA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Arturo said his overall experience with this business was good.
This review was collected via phone interview by Customer Research Inc.