Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

419 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


FF
FRANK F.
Lemont Furnace, PA
Volvo S60
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018
Not too happy
The lugs on my front tires were loose resulting in four of them on my left front tire to come out while driving to greensburg. Dont know what to say about that..
Dave C. from Carney's Auto Repair responded on 04/17/2018

Spoke with Frank that evening. We scheduled a time for us to look over the vehicle at his convenience. We found that the back of the wheel hub surface had some pretty significant corrosion build up that at first glance didn't appear that bad.Once we started removing it we found that the corrosion build up had just been compressed flat over time.We removed and inspected all components for damage. cleaned the wheel and brake hub surfaces and torqued wheel bolts to specs. Having the customer come back in 50 miles for us to recheck bolt torque just to make sure it is right.
We were able to show Frank during the process what we found and what caused the problem and what we were doing to correct it.


TK
Terry K.
Pennsylvania
GMC Savana
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2016 Category: Service
Terry said he paid $400 to this business for the repairs and they broke his vehicle. He picked his vehicle up from this business and broke down right in front of them. They wanted to charge him more money for another repair.
This review was collected via phone interview by Customer Research Inc.
Dave C. from Carney's Auto Repair responded on 12/21/2016

This vehicle had sat for several years prior to the customer purchasing it and was in pretty rough shape. A prior repair shop installed a used computer that was not correct for vehicle and had multiple other issues. We charged for our diagnostic time and for repairs that he had approved,but he did not want to go any further to correct the several other problems the vehicle had.
The vehicle was barely driveable before.
He is correct the vehicle shut off and would not restart when he left. I told him that we would look at it,but if it was not related to the repairs we had performed that we would have to charge him,but would call him first.
We found that it had a corroded wire in the harnes for the ignition coil. This was not related to the repairs we had performed.
We repaired the wiring and the vehicle started. We did that at no charge.
I can understand his frustration,but we could only do so much with what the vehicle needed and what the customer was willing to have corrected.


JH
Janice H.
Pennsylvania
Mercedes-Benz C280
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/11/2015 Category: Service
Spoke with Mark. He said this business was very overpriced. He would not recommend them to others because they are overpriced. They really need to think about the way they do business with their customers. They charged him $109 to diagnose his vehicle and gave him an estimate of over $300 to change the transmission fluid and do other unspecified work. He has spoken with three or four other comparable business' where he was told it was ridiculous to charge that much for a diagnostic. They also told him that if he had them do the work after the diagnostic, they would wave the diagnostic fee or discount it. He will never return to this business and will tell anyone who asks him how much they overcharged him.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
Pennsylvania
Volkswagen Jetta
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/13/2016 Category: Service
Spoke with Jonathan. He said he brought his uncle's vehicle to the business. They were suppose to work on fixing a water leak and the hood latch. They charged him $800 and only fixed the hood latch, but the water leak was still leaking water.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Pennsylvania
BMW 745Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Mark said they did some head lamp electrical work for him and he really appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2015 Category: Service
Mark said the work he requested by this business was only half done. He brought his vehicle in to fix his lights and when he got the vehicle back, only two lights were working.
This review was collected via phone interview by Customer Research Inc.
Dave C. from Carney's Auto Repair responded on 07/29/2015

Spoke with Mark and we had him come in to investigate his complaint. His complaint was that all the lights are working except for the two inner headlights. This vehicle is designed to only light those bulbs during flash to pass.Verified they were working as designed and explained to customer. Everyone happy now.


BS
Brendan S.
Pennsylvania
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Spoke with Tammy. She said the staff was extremely accommodating and a very nice and friendly. Unfortunately, her vehicle broke down again and maybe something was missed with the inspection.
This review was collected via phone interview by Customer Research Inc.

BS
Brendan S.
Pennsylvania
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Spoke with Tammy. She said the staff was extremely accommodating and a very nice and friendly. Unfortunately, her vehicle broke down again and maybe something was missed with the inspection.
This review was collected via phone interview by Customer Research Inc.

TN
Toni N.
Pennsylvania
Lincoln Aviator
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018 Category: Service
Toni said they were great. They did very well. They found the problem, but they were unable to fix it. It was a little pricey, but it was great service.
This review was collected via phone interview by Customer Research Inc.

RD
Roy D.
Pennsylvania
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Roy said the service was a little expensive but the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Pennsylvania
Nissan Frontier 2WD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Bill said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

DW
DAVID W.
Uniontown, PA
Chevrolet Monte Carlo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017
Well established
Clean, well established very polite staff and good service

BG
Bill G.
Pennsylvania
BMW 320i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2017 Category: Service
Bill said he is not sure about the work they did because he was going to look it over. Since his vehicle is the age that it is, he couldn't use a computer to diagnose it. He had to reschedule for a later date because it'll be time consuming. They are excellent mechanics.
This review was collected via phone interview by Customer Research Inc.

ST
Shaine T.
Pennsylvania
Mitsubishi Outlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2017 Category: Service
Shaine said the business told her the repairs would be done early and they took all day. She was moving and she told them she wanted to have the repairs done early.
This review was collected via phone interview by Customer Research Inc.

ER
Edgar R.
Mc Keesport, PA
BMW 328xi
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
Edgar said he recommends this business.
This review was collected via phone interview by Customer Research Inc.

ER
Edgar R.
Mc Keesport, PA
BMW 328xi
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2017 Category: Service
Edgar said they fixed the back windows and so far, everything is going well. He will be returning to discuss the work that was performed.
This review was collected via phone interview by Customer Research Inc.

HD
Hank D.
Uniontown, PA
Volkswagen New Beetle
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2017 Category: Service
Hank said he is always pleased and happy with the service they provide. It's a little high priced but the mechanic does a professional job.
This review was collected via phone interview by Customer Research Inc.

LM
Laurie M.
Pennsylvania
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2016 Category: Service
Spoke with Derek. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JG
Jan G.
Star Junction, PA
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Jan said the business was good. They found a solution and they did it at a fair price.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Connellsville, PA
Mercedes-Benz GL450
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2016 Category: Service
Spoke with Cindy's brother. He said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Pennsylvania
Audi A4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2016 Category: Service
Mike said the service was great but the prices were a little high.
This review was collected via phone interview by Customer Research Inc.