Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

419 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 22 hours ago

Reviews


FF
FRANK F.
Lemont Furnace, PA
Volvo S60
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018
Not too happy
The lugs on my front tires were loose resulting in four of them on my left front tire to come out while driving to greensburg. Dont know what to say about that..
Dave C. from Carney's Auto Repair responded on 04/17/2018

Spoke with Frank that evening. We scheduled a time for us to look over the vehicle at his convenience. We found that the back of the wheel hub surface had some pretty significant corrosion build up that at first glance didn't appear that bad.Once we started removing it we found that the corrosion build up had just been compressed flat over time.We removed and inspected all components for damage. cleaned the wheel and brake hub surfaces and torqued wheel bolts to specs. Having the customer come back in 50 miles for us to recheck bolt torque just to make sure it is right.
We were able to show Frank during the process what we found and what caused the problem and what we were doing to correct it.


TK
Terry K.
Pennsylvania
GMC Savana
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2016 Category: Service
Terry said he paid $400 to this business for the repairs and they broke his vehicle. He picked his vehicle up from this business and broke down right in front of them. They wanted to charge him more money for another repair.
This review was collected via phone interview by Customer Research Inc.
Dave C. from Carney's Auto Repair responded on 12/21/2016

This vehicle had sat for several years prior to the customer purchasing it and was in pretty rough shape. A prior repair shop installed a used computer that was not correct for vehicle and had multiple other issues. We charged for our diagnostic time and for repairs that he had approved,but he did not want to go any further to correct the several other problems the vehicle had.
The vehicle was barely driveable before.
He is correct the vehicle shut off and would not restart when he left. I told him that we would look at it,but if it was not related to the repairs we had performed that we would have to charge him,but would call him first.
We found that it had a corroded wire in the harnes for the ignition coil. This was not related to the repairs we had performed.
We repaired the wiring and the vehicle started. We did that at no charge.
I can understand his frustration,but we could only do so much with what the vehicle needed and what the customer was willing to have corrected.


BJ
Bill J.
Pennsylvania
Volkswagen Jetta
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/13/2016 Category: Service
Spoke with Jonathan. He said he brought his uncle's vehicle to the business. They were suppose to work on fixing a water leak and the hood latch. They charged him $800 and only fixed the hood latch, but the water leak was still leaking water.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Uniontown, PA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2016 Category: Service
David said the people at the business were professional and nice but the price was out of his range. The estimate was too high. There was a plastic piece missing from the clips on the bottom.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Pennsylvania
BMW 745Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Mark said they did some head lamp electrical work for him and he really appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2015 Category: Service
Mark said the work he requested by this business was only half done. He brought his vehicle in to fix his lights and when he got the vehicle back, only two lights were working.
This review was collected via phone interview by Customer Research Inc.
Dave C. from Carney's Auto Repair responded on 07/29/2015

Spoke with Mark and we had him come in to investigate his complaint. His complaint was that all the lights are working except for the two inner headlights. This vehicle is designed to only light those bulbs during flash to pass.Verified they were working as designed and explained to customer. Everyone happy now.


JH
Janice H.
Pennsylvania
Mercedes-Benz C280
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/11/2015 Category: Service
Spoke with Mark. He said this business was very overpriced. He would not recommend them to others because they are overpriced. They really need to think about the way they do business with their customers. They charged him $109 to diagnose his vehicle and gave him an estimate of over $300 to change the transmission fluid and do other unspecified work. He has spoken with three or four other comparable business' where he was told it was ridiculous to charge that much for a diagnostic. They also told him that if he had them do the work after the diagnostic, they would wave the diagnostic fee or discount it. He will never return to this business and will tell anyone who asks him how much they overcharged him.
This review was collected via phone interview by Customer Research Inc.

AM
ANDY M.
Uniontown, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
garage visit
always nice to see and talk with, very fair with price, and explains all the things that you might not see or think about , very prompt with service

MD
MARK D.
Telford, PA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Honest and helpful emergency repair service for out of area visitor
We were on vacation in western PA from another part of the state when our car's air conditioning failed during some of the hottest days in July. We were staying overnight in Uniontown and choose to call Carney's Auto Repair for help based upon positive reviews. Dave was immediately ready to be of help and have us bring in the car. They provided transportation for us to return to our hotel and pick us up after repair was completed. Honesty and integrity was evident in both the excellence of the repair and the charges for the service.

MK
Margaret K.
Uniontown, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Margaret said the service was excellent. She thought they were kind ,courteous and did a wonderful job and took care of her. She would recommend them to anybody.
This review was collected via phone interview by Customer Research Inc.

BS
Brendan S.
Pennsylvania
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Spoke with Tammy. She said the staff was extremely accommodating and a very nice and friendly. Unfortunately, her vehicle broke down again and maybe something was missed with the inspection.
This review was collected via phone interview by Customer Research Inc.

MK
Margaret K.
Uniontown, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Margaret said the service was excellent. She thought they were kind ,courteous and did a wonderful job and took care of her. She would recommend them to anybody.
This review was collected via phone interview by Customer Research Inc.

BS
Brendan S.
Pennsylvania
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Spoke with Tammy. She said the staff was extremely accommodating and a very nice and friendly. Unfortunately, her vehicle broke down again and maybe something was missed with the inspection.
This review was collected via phone interview by Customer Research Inc.

EG
ED G.
Uniontown, PA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Dave and his crew ensure my safety again!
I took my Chevy Tahoe in for an annual inspection and they noticed my brakes/rotors were low. I didn't realize how bad my brakes were until I had a new set on my truck and felt the difference! I have had vehicle inspections at other garages take 10 minutes and have never been sure whether or not the people was actually checking what they were supposed to check. I'm so glad Carney's takes their time to go over my vehicle well and makes sure that everything is safe.

RH
REGINA H.
Hopwood, PA
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Convenient and quick to get scheduled!
First time customer and very pleased with results. Just needed an oil change and a couple minor things done. Complete review on my car was done telling me what was needed in the future. No pressure and suggested when to replace/repair some items on my car.

BP
Bob P.
Pennsylvania
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Bob said he always goes to the business.
This review was collected via phone interview by Customer Research Inc.

BW
Ben W.
Uniontown, PA
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Ben said they met all of his expectations.
This review was collected via phone interview by Customer Research Inc.

LC
Loretta C.
Uniontown, PA
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Loretta said this business was very good. She is pleased with the work they do.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Uniontown, PA
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Ed said the service was really good.
This review was collected via phone interview by Customer Research Inc.

LM
Lynn M.
Pennsylvania
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Lynn said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TL
Trevon L.
Pennsylvania
BMW 745i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Trevon said the staff provided good customer service. They always called to keep him updated and asked permission if other work needed to be done.
This review was collected via phone interview by Customer Research Inc.