Carney's Auto Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

387 Reviews

ReScore Reviews™ (1)

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Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago
Terry K. on 12/19/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Terry said he paid $400 to this business for the repairs and they broke his vehicle. He picked his vehicle up from this business and broke down right in front of them. They wanted to charge him more money for another repair.
Vehicle: GMC Savana
Category: Service
Service Date: 12/07/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Dave C. at Carney's Auto Repair responded on 12/21/2016

This vehicle had sat for several years prior to the customer purchasing it and was in pretty rough shape. A prior repair shop installed a used computer that was not correct for vehicle and had multiple other issues. We charged for our diagnostic time and for repairs that he had approved,but he did not want to go any further to correct the several other problems the vehicle had.
The vehicle was barely driveable before.
He is correct the vehicle shut off and would not restart when he left. I told him that we would look at it,but if it was not related to the repairs we had performed that we would have to charge him,but would call him first.
We found that it had a corroded wire in the harnes for the ignition coil. This was not related to the repairs we had performed.
We repaired the wiring and the vehicle started. We did that at no charge.
I can understand his frustration,but we could only do so much with what the vehicle needed and what the customer was willing to have corrected.

Bill J. on 08/13/2016
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Spoke with Jonathan. He said he brought his uncle's vehicle to the business. They were suppose to work on fixing a water leak and the hood latch. They charged him $800 and only fixed the hood latch, but the water leak was still leaking water.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 08/03/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
David S. on 05/25/2016
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David said the people at the business were professional and nice but the price was out of his range. The estimate was too high. There was a plastic piece missing from the clips on the bottom.
Vehicle: Honda Civic
Category: Service
Service Date: 04/20/2016
Review Created: 05/25/2016
This review was collected via phone interview by Customer Research Inc.
Mark T. ReScore Review on 08/05/2015
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Mark said they did some head lamp electrical work for him and he really appreciates all of their help.
Vehicle: BMW 745Li
Category: Service
Service Date: 07/10/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.

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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Mark said the work he requested by this business was only half done. He brought his vehicle in to fix his lights and when he got the vehicle back, only two lights were working.
Vehicle: BMW 745Li
Category: Service
Service Date: 07/10/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Dave C. at Carney's Auto Repair responded on 07/29/2015

Spoke with Mark and we had him come in to investigate his complaint. His complaint was that all the lights are working except for the two inner headlights. This vehicle is designed to only light those bulbs during flash to pass.Verified they were working as designed and explained to customer. Everyone happy now.

Janice H. on 02/11/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with Mark. He said this business was very overpriced. He would not recommend them to others because they are overpriced. They really need to think about the way they do business with their customers. They charged him $109 to diagnose his vehicle and gave him an estimate of over $300 to change the transmission fluid and do other unspecified work. He has spoken with three or four other comparable business' where he was told it was ridiculous to charge that much for a diagnostic. They also told him that if he had them do the work after the diagnostic, they would wave the diagnostic fee or discount it. He will never return to this business and will tell anyone who asks him how much they overcharged him.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 02/03/2015
Review Created: 02/11/2015
This review was collected via phone interview by Customer Research Inc.
Bethany F. on 01/13/2018
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Bethany said the service is great but it would better for her if she didn't have to drop her vehicle off. She would like to be able to make an appointment for things like oil changes, then sit and wait.
Vehicle: Toyota RAV4
Category: Service
Service Date: 12/13/2017
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Ed G. on 01/11/2018
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Ed said everything seems to be fine with his vehicle and he's had no problems.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Beth K. on 12/22/2017
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Spoke with Mary. She said the business was honest and nice.
Vehicle: Jeep Liberty
Category: Service
Service Date: 12/13/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Homer M. on 12/19/2017
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Homer said the service was good.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Belinda K. on 12/09/2017
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Belinda said they were able to get her an appointment right away, they completed all of the work and it was done in a timely manner.
Vehicle: Volkswagen Beetle Coupe
Category: Service
Service Date: 12/06/2017
Review Created: 12/09/2017
This review was collected via phone interview by Customer Research Inc.
Bob P. on 11/30/2017
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Bob said they did good work.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/08/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Bill S. on 11/30/2017
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Bill said he recommends this facility.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 11/29/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Ed K. on 11/17/2017
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Ed said they always do good work.
Vehicle: GMC Canyon
Category: Service
Service Date: 11/15/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
TOM B. on 11/16/2017
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"Honda Civic"
My daughters Honda civic blew its head gasket and over headed, Carney's gave us the best price and quality work. Six months later, the water pump on your Honda civic started leaking, Carney's backed up his work and replaced my water pump at no charge. A business that is honorable and stands by their work, its hard to find that anymore! Uniontown, Pa is lucky to have Carney's for their automotive needs. Thank you
Vehicle: Honda Civic
Service Date: 11/15/2017
Review Created: 11/16/2017 06:32 AM
Mike D. on 11/14/2017
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Mike said he is very efficient and he knows what he is doing.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Mary C. on 11/14/2017
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Mary said she loves the staff. Every time she goes to the business they do their best to make sure she is satisfied. The facility takes care of her vehicles.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 11/01/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Emily W. on 10/30/2017
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Emily said the service was great. The staff worked with her time when she needed work done at the last minute. They were polite, got her in right away, and were easy for her to work with.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 09/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Levada R. on 10/27/2017
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Levada said the staff provided her with good service.
Vehicle: Volkswagen Jetta Wagon
Category: Service
Service Date: 10/19/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
HARRY K. on 10/26/2017
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"Excellent service"
Great service..great work
Vehicle: Hyundai Entourage
Service Date: 10/25/2017
Review Created: 10/26/2017 03:37 PM
Lawrence L. on 10/26/2017
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Lawrence said he was satisfied with the service. It was good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/19/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 387 in total