Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

403 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


DJ
DONNA J.
Aurora, IL
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/05/2017
My mothers'car
My mom had her vehicle worked on before taking a trip. Overpriced and thank God nothing happened to her, when she came back the breaks leaked and stopped working, had to bring it back and spent more money. I once highly recommended this place but sadly not anymore.

JM
JEAN M.
Aurora, IL
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Nicest people ever, thanks
Absolutely the best people in the world . Understanding and patient, always taking time to explain what’s happening with the repair. They were recommended to me by my mechanic when he closed, couldn’t be happier. Would definitely recommend Marty’s to anyone. Jean Mahr

SB
SUSAN B.
Aurora, IL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
They are awesome
They always are super accommodating even in emergency cases in getting it checked and diagnosing the problem and getting your vehicle back to you quick.
Erin L. from Marty's Automotive responded on 05/22/2019

Thank you Susan, for another great review! We appreciate you. Always a pleasure. Mary

Erin L., Owner from Marty's Automotive responded on 05/22/2019

Thank you Susan for the great review. We are always glad to help even in emergency situations.

Have a great day!

Erin Lyle
Marty's Automotive, Inc
630-264-2277

Verified Customer
Oswego, IL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Integrity
Marty always stands behind his work.
Erin L. from Marty's Automotive responded on 05/20/2019

We do. Thank you for the review!

Erin L., Owner from Marty's Automotive responded on 05/20/2019

Thank you for the wonderful review!!! We are always glad to service and repair your vehicles!!!

Erin Lyle
Marty's Automotive, Inc
630-264-2277

MG
Marietta G.
Aurora, IL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Marietta said the staff is honest, friendly, and complete their work in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Erin L. from Marty's Automotive responded on 05/17/2019

Thank you Marietta for the nice review. Let us know if you need anything. Always good to see you!

Erin L., Owner from Marty's Automotive responded on 05/20/2019

Thank you Marietta for the review. We are always glad to help you and value you as a customer.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

BB
BRENDA B.
Aurora, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Always excellent service!
I always receive excellent service here and never feel I am being “taken to the cleaners” like so many other car shops! I have been a customer for years and will continue to be loyal.

KH
KEN H.
Aurora, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Great job
Car needed repair in order to pass the emissions test. They fixed it and the car passed on the first try.
Erin L., Owner from Marty's Automotive responded on 05/06/2019

Ken thank you for the review and we are so glad you passed the emissions.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

HK
Howard K.
Aurora, IL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Howard said the service was good.
This review was collected via phone interview by Customer Research Inc.
Erin L. from Marty's Automotive responded on 05/15/2019

Thanks Howard. We appreciate you!


DF
Dan F.
Aurora, IL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Dan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Erin L. from Marty's Automotive responded on 05/15/2019

Thanks for the recommendation neighbor!


RM
Rissell M.
Sugar Grove, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
DYI follow up
I do much of my own work, on occasion I need an expert’s help. Marty’s helped me finish my project and get my vehicle back on the road. I am a Marty’s lifer. You should be too!

DM
DAVE M.
Sugar Grove, IL
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
ball joint /wheel alignment on 2004 Honda Element
Repairs were made in a timely manner and the vehicle rides noticeably better. Thanks
Erin L. from Marty's Automotive responded on 05/15/2019

Glad to hear that, Dave. Thank you for the review!


GL
GENO L.
Aurora, IL
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019
Great service.
Prompt service when scheduled. Calls to let you know parts required along with cost of labor to install.
Erin L. from Marty's Automotive responded on 05/15/2019

Thanks for taking a moment to leave us a nice review, Geno!


RM
Russell M.
Sugar Grove, IL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Marty is very personal and knowledgeable.
Marty took the time to explain all my options for repairs. He is straight forward without being pushy. Marty’s does great work at an affordable price. I could visit with Marty for hours if given the chance.
Erin L., Owner from Marty's Automotive responded on 03/18/2019

Russ thank you for the great review. We are alsays glad to be of service to you. Hve a great day.


Erin Lyle
Marty's Automotive, Inc

630-264-2277

JB
Jan B.
Montgomery, IL
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Jan said the technicians are the best. They always do what she wants and are good at it.
This review was collected via phone interview by Customer Research Inc.
Erin L., Owner from Marty's Automotive responded on 03/18/2019

Thank you Jan the wonderful review. You know we are glad to see you!

Erin Lyle
Marty's Automotive, Inc
630-264-2277

ZM
ZENETH M.
Oswego, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Friendly Employee's and Amazing service!
My wires were chewed under the hood of my car by a little critter. I called Marty's and they had a tow truck pick up my jeep in less than an hour. I was very pleased with Marty's Automotive and would definitely recommend their service.
Erin L., Owner from Marty's Automotive responded on 03/18/2019

Thank you for the great review Zeneth. Yes some critter did a number to your wires and we are glad we were able to repair them and get you back on the road.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

HJ
HESED HOUSE J.
Aurora, IL
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Decision Time!
Thank you for helping Hesed House with practical, right decisions. Hesed House would have liked to continue utilizing the 1999 Plymouth Voyager; however, my thoughts as Facilities Director dealing with mounting repair costs and safety concerns were settled after an “as it is review” of the vehicle by Marty’s. Hesed House is is now replacing this vehicle.

KR
Kenishia R.
Illinois
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Kenishia said their customer service is so good. They take care of her, they do a good job and they're professional.
This review was collected via phone interview by Customer Research Inc.
Erin L., Owner from Marty's Automotive responded on 03/12/2019

Thank you Kenishia for the great review. Glad we could be of service to you. Welcome to the Marty's Automotive 'family'!

Erin Lyle
Marty's Automotive, Inc
630-264-2277

MW
MARTY W.
Naperville, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great service with fair prices
If you are looking for a full-service auto repair shop, Marty's Auto Repair is the place for you. Dependable, trustworthy, fast service with fair prices and wonderful staff.

Verified Customer
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Marty's is A+
Marty's does great work for fair prices. They are thorough and inform you of all your options.
Erin L., Owner from Marty's Automotive responded on 03/08/2019

Thank you for the great review. We're always glad to service your vehicles.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

SH
Steve H.
Aurora, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
friendly and listen to your concerns
I have had Marty work on my cars in the past. I have sent friends to them and they were happy with his work also. Yep, I will recomend him in again. And yes, the price is fair.
Erin L., Owner from Marty's Automotive responded on 02/25/2019

Thank you Steve for the wonderful review. We appreciate your business and are glad we could help you.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

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