Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

195 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review about 1 month ago

Reviews


MB
malcolm b.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Mercedes Sprinter Service
Great job of service for my vehicle. Steve Burton was great to work with. I have used their services many times and would recommend this company.

KM
kai m.
Ponte Vedra, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/01/2018
Beware!! Dishonest Shop...
In mid 2015, Euro Spec insisted to replace my Mercedes CLS tires with Continental Tires. In less than 20,000 mi the front left tire has a golf ball size tumor protruding out of the sidewall. I start reading reviews from Continental online which shock me that many many peoples had great deal of issues with this brand.(one star rating!) My tire was sent up to Continental Carolina headquarter for evaluation but found inconclusive. They offered me a prorated replacement which I refused. I think it's a reckless endangerment issue must be address ASAP.
Last year they've replaced the front brake pads. Since then I've been going back(2X) to complaint about the harsh pulsation from the front end during braking. They flush the brake fluid adjusted the brakes(twice) and even suggested to replace the tires but it never solved the vibration issue. So I brought my car to a Mercedes specialist and they instantly told me it was caused by 2 different type of brake pads(front & back). In another word, they've installed a wrong kind of brake pads on my car.
I've spent a few thousand bucks with them in the past 3 years they should have a moral obligation to replace my tires and brake pads but "NO" they didn't no even an apology.
Shame, shame shame.

TT
Thien T.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
Honestly
Eurospec has provided excellent services. I have been a customer in the last few years and I am very happy with their service. Customer service is great. Especially, Steve is very honest and very helpful to assist me every time. I would continue to keep Eurospec for my car maintenance.

RJ
Roberta J.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Best customer service
5 stars

TS
Therese S.
Jacksonville, FL
BMW 335i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015 Category: Service
Therese said this business worked quickly and she found them reliable. She has used them for years.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Jacksonville, FL
BMW Z3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015 Category: Service
Roger said this business was really good.
This review was collected via phone interview by Customer Research Inc.

ZP
Zachary P.
Middleburg, FL
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015 Category: Service
Zachary said every time he goes there the employees are always friendly. The service is done well and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CM
Carl M.
Orlando, FL
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2015 Category: Service
Carl said that this business did a great job on his vehicle and that he would recommend them. He said that they were courteous and professional.
This review was collected via phone interview by Customer Research Inc.

MF
Maurice F.
Jacksonville, FL
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2015
Everyone was very friendly
Just moved to Jacksonville and was looking for a Mechanic. The Customer service was great and the people were very nice from the sweet lady Whitney that helped me at the front desk, and Miles to name a couple. They were very informative about what my car needed and what was necessary at the time. Looking forward to going again to get more work done on my Vehicle. Thank you Euro Spec!

AC
Amir C.
Jacksonville, FL
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2015
they are doo everything to help you
They are going above and beyond to get the job done
And they are keep you inform old way
a gene for good job ,
Thank you

JB
Jeff B.
Florida
Audi Allroad
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2015 Category: Service
Jeff said the business was forthcoming, communicated everything he asked for and he did not have any problems with them.
This review was collected via phone interview by Customer Research Inc.

EF
Ed F.
Jacksonville, FL
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015
Knowledge & friendliness
I think they are experienced in all phases of car repair & updates.

BH
Brad H.
Jacksonville, FL
Porsche 928
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015
new clutch
They always get the repairs done right. Even with difficult to find parts.

MM
Micheal M.
Jacksonville, FL
Audi S5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2015
Great Service
Highly recommended for service and repairs for your German vehicle.

SV
Sarah V.
Florida
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2015 Category: Service
Sarah said the service this business provided was great. The price they quoted was lower than the price it ended up being because there were things came up which did not get diagnosed before.
This review was collected via phone interview by Customer Research Inc.

AW
Amanda W.
Jacksonville, FL
Volkswagen Jetta
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/26/2015 Category: Service
Amanda said the business could not fix her vehicle and she had to take it to the dealership.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Florida
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Paul said he was very pleased with the work they did.
This review was collected via phone interview by Customer Research Inc.

TW
Theresa W.
Jacksonville, FL
Mercedes-Benz S430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Theresa said everything about her experience was great.
This review was collected via phone interview by Customer Research Inc.

DM
Danny M.
Florida
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015 Category: Service
Danny said the service was really good.
This review was collected via phone interview by Customer Research Inc.

RN
requita n.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2015
wonderful service
The workers are wonderful. The company is amazing and well ran. Its great to know that there are mechanics out there that you can trust.