Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

667 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Livonia, MI
Ford Expedition EL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2018
My Review
Bla bla bla

SF
SHELLY F.
Farmington, MI
Honda Civic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018
Very disappointed
I brought my car into A&E after my car accident. I was told that I needed a new wheel cover on the right front wheel since mine was damaged. I decided to have an oil change while I was there. I hadn’t heard from them regarding the wheel cover. I called 2 weeks after I was there only to find out that it wasn’t even ordered. The people on the phone wouldn’t own the problem blaming each other for the error. The wheel cover will now be there in 2 days. I am furious. I was referred to this shop and will never bring my car here again. I have nothing positive to say about A&E. Extremely disappointed.

Verified Customer
Livonia, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
excellent service
The service is always excellent.

JS
JENNIFER S.
GMC Safari
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2016
1
Not happy.

NL
NANCY L.
Livonia, MI
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/30/2015
A high price for an incomplete job!
My car needed one more part added to the muffler system. Why didn't they call me and tell me that? Not just park it and tell me that it's all ready! What idiots!

RC
Robert C.
Livonia, MI
Ford Windstar
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/03/2015 Category: Service
Robert said this business did not fix the problem with his vehicle. They did not put it back together and told him that they could not fix it. They charged him $9 instead of the $45 they had originally told him because it took longer than they expected to look at it. He would not go back to them. This is a bad operation and they do not take care of their customers. He would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

BJ
BOB J.
Livonia, MI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Excelllent proffessionals and Techs, fair priced and very ethical.
Excellent work as usual.

AM
ARTHUR M.
Livonia, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
I find AE Auto Care efficient, effective and price valued for the money
The reason I recommend this business is for their integrity and price value for the work completed.

BG
Bruce G.
Livonia, MI
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Spoke with Judy. She said she loves them and has been going to them for years. The business's staff is wonderful. They try to help and accommodate, no matter what is happening. She has recommended this place to a lot of people. She stated it is quality service, and it is a pleasure to do business with them.
This review was collected via phone interview by Customer Research Inc.

RG
RITA G.
Redford, MI
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Great work at a fair price.
These guys are great. Communicate effectively. Fast work at a reasonable price. I will return.

KB
Kaedra B.
Michigan
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Kaedra said she has been going there for a while. They've always been really helpful.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Dearborn Heights, MI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Chris said they were quick, professional and everything was perfect.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Livonia, MI
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
No appointment needed!
A&E is a great place for car care. We have been able to get our cars in for service quickly and have always been treated great. The explanations of what is recommended are complete and understandable. The pricing is very good. Calling at the last minute for an oil change was no problem, and I got right in. Very happy with A&E!

BT
Bill T.
Farmington Hills, MI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Bill said Steve does a great job.
This review was collected via phone interview by Customer Research Inc.

GF
Guy F.
Livonia, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Guy said they are easy to deal with. They do a great job and they are an excellent service business. They have fair prices and they are straight to the point.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Livonia, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
James said that the business is always pretty good. The staff does good work.
This review was collected via phone interview by Customer Research Inc.

BR
BRIAN R.
Farmington, MI
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Great service
Great service

Verified Customer
Northville, MI
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Clutch Job for my S10
Been taking my pickup to this shop and it's always been a pleasant experience. They are dependable. Would recommend.

AB
Allen B.
Livonia, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Allen said the employees called and informed him of the service his vehicle needed. They were transparent with the work. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JT
Jennifer T.
Farmington Hills, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Jennifer said the business's employees were very nice and informative. They did the work, quoted the price and it was honored. They even gave her a discount.
This review was collected via phone interview by Customer Research Inc.