Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

691 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JM
JENNIFER M.
Livonia, MI
GMC Acadia
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2019
Poo poo
Per per

Verified Customer
Livonia, MI
Ford Expedition EL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2018
My Review
Bla bla bla

SF
SHELLY F.
Farmington, MI
Honda Civic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018
Very disappointed
I brought my car into A&E after my car accident. I was told that I needed a new wheel cover on the right front wheel since mine was damaged. I decided to have an oil change while I was there. I hadn’t heard from them regarding the wheel cover. I called 2 weeks after I was there only to find out that it wasn’t even ordered. The people on the phone wouldn’t own the problem blaming each other for the error. The wheel cover will now be there in 2 days. I am furious. I was referred to this shop and will never bring my car here again. I have nothing positive to say about A&E. Extremely disappointed.

Verified Customer
Livonia, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
excellent service
The service is always excellent.

JS
JENNIFER S.
GMC Safari
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2016
1
Not happy.

NL
NANCY L.
Livonia, MI
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/30/2015
A high price for an incomplete job!
My car needed one more part added to the muffler system. Why didn't they call me and tell me that? Not just park it and tell me that it's all ready! What idiots!

RC
Robert C.
Livonia, MI
Ford Windstar
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/03/2015 Category: Service
Robert said this business did not fix the problem with his vehicle. They did not put it back together and told him that they could not fix it. They charged him $9 instead of the $45 they had originally told him because it took longer than they expected to look at it. He would not go back to them. This is a bad operation and they do not take care of their customers. He would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

DF
Dale F.
Livonia, MI
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Dale said the service was great. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GC
Gerard C.
Livonia, MI
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019
Overall, a great experience.
I took my car in for AC work and replacing the blower resistor. Two other places had quoted me 600 for the resistor work. AE charged me less than 300. The AC was a cheap repair. It could have cost thousands somewhere else. My only complaint was that when I left there with my car, a dashboard light was flashing for the air bags and the FM antenna seemed to be disconnected on the radio. Taking the car back this morning to get those taken care of.

Verified Customer
West Bloomfield, MI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
My old Suburban!
Honest and trustworthy! Very important.

TC
TOM C.
Livonia, MI
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Great Job
We have taken our cars to AE Auto Care for many years. The are trustworthy and very honest.

BG
Bruce G.
Livonia, MI
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Spoke with Judy. She said the service was professional, friendly, and fast.
This review was collected via phone interview by Customer Research Inc.

GP
George P.
Farmington Hills, MI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Spoke with Georgia. She said they were not unhappy with the business at all. The employees were very friendly and helpful, and they take them when they need them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Livonia, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Frequently Repair my Fords
Always a great job. honest and ive spent way too much money here, but will do it again as needed.

KS
Kristin S.
Plymouth, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Kristin said the employees treated her great. They provided awesome service.
This review was collected via phone interview by Customer Research Inc.

AS
Andrea S.
Livonia, MI
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Andrea said the people at the business are very nice. They took care of all the vehicle's needs. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

LL
Lisa L.
Westland, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Lisa said the brakes are working well and the vehicle was back the same day.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Livonia, MI
Nissan Rogue Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Charles said the service at this facility is really good and great. He also said that he trusts the staff and feels they are honest.
This review was collected via phone interview by Customer Research Inc.

JD
Joyce D.
Redford, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Joyce said the employees provided proficient service.
This review was collected via phone interview by Customer Research Inc.

RJ
RON J.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
RON J
FRIENDLY,HONEST, AND GOOD VALUE. THIS IS MY GO TO SHOP FOR BOTH MY VEHICLES. WOULD HIGHLY RECCOMEND THIS BUSINESS TO ALL MY FRIENDS. THANKS GUYS FOR YOUR GREAT SERVICE.