Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

596 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


Anonymous avatar
Verified Customer
Livonia, MI
Buick LaCrosse
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
excellent service
The service is always excellent.

JS
JENNIFER S.
GMC Safari
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2016
1
Not happy.

NL
NANCY L.
Livonia, MI
Ford Focus
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/30/2015
A high price for an incomplete job!
My car needed one more part added to the muffler system. Why didn't they call me and tell me that? Not just park it and tell me that it's all ready! What idiots!

RC
Robert C.
Livonia, MI
Ford Windstar
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/03/2015 Category: Service
Robert said this business did not fix the problem with his vehicle. They did not put it back together and told him that they could not fix it. They charged him $9 instead of the $45 they had originally told him because it took longer than they expected to look at it. He would not go back to them. This is a bad operation and they do not take care of their customers. He would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

HG
H G.
Livonia, MI
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
H said the staff were informative, did great work, and he is happy with them.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Livonia, MI
Ford Taurus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Karen. She said the business was very professional, knowledgeable, and she has known the business for over 20 years.
This review was collected via phone interview by Customer Research Inc.

JN
Jorge N.
Livonia, MI
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Jorge said he is satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

KT
Ken T.
Livonia, MI
Buick Park Avenue
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Spoke with Bernadine. She said she gets good service at the business.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Livonia, MI
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Joe said the staff got him in right away, they did the work in the time frame they quoted him, they were fair and honest with him, and they didn't overcharge him.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Michigan
Kia Sedona
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
George said the business has always done a good job on his vehicles.
This review was collected via phone interview by Customer Research Inc.

JP
Jenny P.
Michigan
GMC Envoy
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jenny said the service is good. She has received good service at this business.
This review was collected via phone interview by Customer Research Inc.

MM
Maurice M.
Michigan
Pontiac Grand Prix
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Maurice said he likes the facility and is pleased with their service, but they should have noticed a leak that was there, but did not and it ended up costing him more later.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Livonia, MI
Toyota Prius
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Bob said the work was done right, and it's always done quickly. Both of the Steves are super guys, and Art is a great guy as well.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
Livonia, MI
Chevrolet Tahoe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Always Five Star
I have been going to AE for 35 years. The service is always preformed at the highest level! The vehicle are ready when promised if not sooner.

Anonymous avatar
Verified Customer
Livonia, MI
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Trust the quality of service.
Spent over $1000 on my dodge caravan over the past three months with a new fuel pump and radiator. I’m completely satisfied with the quality of service. My minivan runs well and I have had no further service needs. I will definitely return whenever repairs are needed.

DM
Don M.
Livonia, MI
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Don said that he appreciated what the business did for him.
This review was collected via phone interview by Customer Research Inc.

KM
KEVIN M.
Farmington, MI
Chevrolet Suburban
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Trusted auto care
Knowledgeable and fairly priced. Provides sound advice on what should be fixed and what can wait.

JO
Jay O.
Livonia, MI
Cadillac DeVille
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Jay said everything's fine, it was very satisfactory.
This review was collected via phone interview by Customer Research Inc.

RG
RICK G.
Livonia, MI
Volvo XC60
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Quick Oil Change
I stopped by on a Friday morning expecting to drop my car off for an oil change. Fortunately for me they were able to get my car right in so I stayed there and waited just 30 minutes for the job to be done. I've always gotten great service here so it's not a surprise!

JV
Jason V.
Michigan
Chevrolet HHR
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Jason said he did not have any problems.
This review was collected via phone interview by Customer Research Inc.