Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

726 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 4 hours ago

Reviews


OR
OSCAR R.
Oakland Gardens, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Satisfied
Have been here a few times with different cars always a good experience fair and honest establishment so fat

DJ
DEBBIE J.
Bayside, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017
Convenient and fast service
Excellent service

AA
ANTHONY A.
Howard Beach, NY
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/10/2017
Overpriced
Overpriced for tires and mount and balance cheaper on tirebuyer
Your F. from Bayside Auto Repair & Body Works responded on 03/11/2017

Hello, I appreciate that you came to our shop, However we will never be able to compete with online prices, and I am not a tire wholesaler such as tirebuyer. I also can not offer junk yard pricing because my technicians need to get paid at the end of the week. However at my shop you have service that you can not get at a junk yard. And if you ask me to I could have tried to shop prices around for you. Thank you for your your patronage.


FV
Fernando V.
Jamaica, NY
Toyota FJ Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/09/2017 Category: Service
Fernando said it was not good service. They charged him $345 for a $125 job. They used 4 people to do the job so there was a high labor cost. The job is still not done correctly. Now when he tries to turn the wheel the wheel touches the wheel bed.
This review was collected via phone interview by Customer Research Inc.

SC
SYMONG C.
Bayside, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2015
Customer Care
Ami, took the time to listen to my complaint and went the extra distance to check up on the price of the tires they sold me. Then went the extra mile to reach out to me to let me know there was an error in pricing and to offer me a refund. They do value their customers!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2015
Lesson learned, get it in writing.
Came in for another state inspection, told me all 4 of my tires were no good, had cracks in the treadwell. Ok, priced me on 4 new tires, over $200 a piece! I did a double take, but from what I recall afterwards, I was told it also included installation. Left the car over night as it was near closing, picked up the next day all 4 tires replaced. When I went to pay I was surprised at the bill, he charged me for the installation, telling me I had misunderstood and he never said installation was included. Could go on and on, but in the end it would of been a "he said she said convo". Looked up the prices online and definitely overpaid for these new tires, not including installation. I guess that's my fault but I thought I had found a place i could really trust. Now I'm left with a bad taste in my mouth. Have to reconsider if this my go to place for all my repairs.
Your F. from Bayside Auto Repair & Body Works responded on 11/02/2015

Hello Symong, Its Ami (Manager) at Bayside Auto, as soon as I saw your review I decided to do a little research. First and foremost we are sorry because you are right, the prices were actually too expensive. I called up my supplier after checking a few other vendors and found out I too over paid for the tires. I have been able to get a substantial discount and will be reaching out to you to correct this immediately. We would like you to know we value you as a customer and thank you for bringing this to my attention!


CH
CI H.
New York, NY
Nissan Sentra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/12/2014
Promises are not results
Unresolved as of this moment













At the moment, the situation is still not resolved. Am I satisfied?Absolutely not.

TL
Tyler L.
Bayside, NY
BMW 325i
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2014 Category: Service
Tyler said he brought his vehicle to the facility because of a funny noise it was making. After they looked it over they called to tell him they did not know what the noise was. He described the noise better to them and they decided it might be the alternator. They replaced the alternator, but when he got his vehicle back it was still making the same noise. He brought his vehicle to two other businesses and both places were able to make repairs that stopped the funny noise. The people at the facility were fairly nice, responsive, and timely.
This review was collected via phone interview by Customer Research Inc.

LB
LISA B.
Bayside, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Always wonderful
Bayside Auto is our new go to place for our cars we are very happy with our Service
Ami always calls with updates if anything extra needs to be done and always has fair price options for work being done

SD
SAL D.
Bayside, NY
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Awesome!
Best service! Best people!

DA
DANIEL A.
Oakland Gardens, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Help when needed
My car had a starting problem. Luckily I was only two blocks away from Bayside Auto Repair. Ralph and Ami were terrific!
Diagnosed that the starter was bad, arranged to have my car towed to the shop and promised to have my car repaired by the next day. Everything went according to plan. Very satisfied with the work. I strongly recommend their business.

Verified Customer
Bayside, NY
Volkswagen Cabrio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Great job
I am so happy with their work. I was made to feel comfortable and not taken advantage of with the estimate. The work was completed in a day just as promised. Ami was wonderful to talk to and he explained all the steps of the job. I will definitely not hesitate to use them again, but hopefully I won't need to ;)

YS
YOUNGSOOK S.
Bayside, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Review
I just picked up the car yesterday. They are very nice and honest people.

JR
JO R.
Bayside, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Quick, reliable service. Very responsive
People where courteous and very responsive to my requests

FW
Fang W.
Little Neck, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Spoke with Robert. He said that they were quick, helpful and efficient.
This review was collected via phone interview by Customer Research Inc.

JC
Jaime C.
Bayside, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Jaime said the service was the best.
This review was collected via phone interview by Customer Research Inc.

MF
MARK F.
Bayside, NY
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
inspection
I called and asked if there was a wait for me to get my car inspected. I was told to come in and there be no wait. I like that they were honest and did not just yes me. I drove in, I handed them the keys, they inspected my car and I was on my way home. I’m a very happy satisfied customer.

BL
Brendan L.
Woodside, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Brendan said the repairs were done in a timely manner and the staff was also very courteous.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Oakland Gardens, NY
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/01/2019
Power Steering tube replacement
In the past I have always given 5 Stars for their excellent service; however this time they get only 3 stars. They are having Part Supplier problems - what should have taken an hour took 3.5 hours, and also having to make the part to fix the leaking steel tube. I told Ralph that next time, he needs to get the part before starting the job on my car. It is absolutely frustrating when 2 auto parts warehouse employees can't located a power steering pipe for a 2000 Toyota Camry - the most numerous cars on the road.
Not completely Happy
I now recommend this place with reservations. Get the part first before you start the job.
John

EH
EITAN H.
Queens Village, NY
Lexus GS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Driver
Fast service. Good price.

JC
Jack C.
Bayside, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Jack said this business was quick. The gentleman was nice and got all his work done.
This review was collected via phone interview by Customer Research Inc.

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