Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

681 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 20 hours ago

Reviews


DJ
DEBBIE J.
Bayside, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017
Convenient and fast service
Excellent service

AA
ANTHONY A.
Howard Beach, NY
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/10/2017
Overpriced
Overpriced for tires and mount and balance cheaper on tirebuyer
Your F. from Bayside Auto Repair & Body Works responded on 03/11/2017

Hello, I appreciate that you came to our shop, However we will never be able to compete with online prices, and I am not a tire wholesaler such as tirebuyer. I also can not offer junk yard pricing because my technicians need to get paid at the end of the week. However at my shop you have service that you can not get at a junk yard. And if you ask me to I could have tried to shop prices around for you. Thank you for your your patronage.


FV
Fernando V.
Jamaica, NY
Toyota FJ Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/09/2017 Category: Service
Fernando said it was not good service. They charged him $345 for a $125 job. They used 4 people to do the job so there was a high labor cost. The job is still not done correctly. Now when he tries to turn the wheel the wheel touches the wheel bed.
This review was collected via phone interview by Customer Research Inc.

SC
SYMONG C.
Bayside, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2015
Customer Care
Ami, took the time to listen to my complaint and went the extra distance to check up on the price of the tires they sold me. Then went the extra mile to reach out to me to let me know there was an error in pricing and to offer me a refund. They do value their customers!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2015
Lesson learned, get it in writing.
Came in for another state inspection, told me all 4 of my tires were no good, had cracks in the treadwell. Ok, priced me on 4 new tires, over $200 a piece! I did a double take, but from what I recall afterwards, I was told it also included installation. Left the car over night as it was near closing, picked up the next day all 4 tires replaced. When I went to pay I was surprised at the bill, he charged me for the installation, telling me I had misunderstood and he never said installation was included. Could go on and on, but in the end it would of been a "he said she said convo". Looked up the prices online and definitely overpaid for these new tires, not including installation. I guess that's my fault but I thought I had found a place i could really trust. Now I'm left with a bad taste in my mouth. Have to reconsider if this my go to place for all my repairs.
Your F. from Bayside Auto Repair & Body Works responded on 11/02/2015

Hello Symong, Its Ami (Manager) at Bayside Auto, as soon as I saw your review I decided to do a little research. First and foremost we are sorry because you are right, the prices were actually too expensive. I called up my supplier after checking a few other vendors and found out I too over paid for the tires. I have been able to get a substantial discount and will be reaching out to you to correct this immediately. We would like you to know we value you as a customer and thank you for bringing this to my attention!


CH
CI H.
New York, NY
Nissan Sentra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/12/2014
Promises are not results
Unresolved as of this moment













At the moment, the situation is still not resolved. Am I satisfied?Absolutely not.

TL
Tyler L.
Bayside, NY
BMW 325i
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2014 Category: Service
Tyler said he brought his vehicle to the facility because of a funny noise it was making. After they looked it over they called to tell him they did not know what the noise was. He described the noise better to them and they decided it might be the alternator. They replaced the alternator, but when he got his vehicle back it was still making the same noise. He brought his vehicle to two other businesses and both places were able to make repairs that stopped the funny noise. The people at the facility were fairly nice, responsive, and timely.
This review was collected via phone interview by Customer Research Inc.

JA
JOSEPH A.
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
They were friendly, efficient, and fast!
I was able to bring my car in for an oil change and a tire repair and I was in and out in under thirty minutes. Couldn’t have asked for a more pleasant experience!

JC
JENCHI C.
Roslyn, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
James
Ralph was very experience and explained everything in detail. Very happy with the service.

PC
PHILLIP.M C.
Cambridge, OH
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Excellent friendly service!!!
I 100% would recommend this establishment to anyone needing anything from body work to a simple oil change and tire rotation! I had both done and the service was excellent and very friendly! I’m not a car person and I felt like this staff was very helpful and not pushy whatsoever. It felt more like they were there to help me rather than make money!

MO
MARK O.
Bayside, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
My first visit sold me
Very impressed with my first visit I was shown on paper what was wrong with my car how much it cost to fix and they fix my car quickly car runs like a dream they have a

JT
JOAN T.
Bayside, NY
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
The service and people
Great

SP
STEVE P.
Farmingdale, NY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Wheel bearings repair
I brought my car in there first thing this morning because I had a strange noise in my front left wheel. They were able to take me right away and fix the issue and help me out within two hours. Also replaced two front tires while we were there. Excellent service great workmanship would highly recommend. Steve from Bayside

BA
BERNICE A.
Bayside, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Efficient
I'm 93 years old and they take such good care of me and my car. They do great service and very efficient and the prices are reasonable.

Verified Customer
Bayside, NY
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
They are willing to accommodate you.
They are friendly and efficient!

MS
Minho S.
Little Neck, NY
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Minho said it was good and he trusts those guys.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Queens, NY
Pontiac Solstice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Bayside auto
Good service
Easy drop off
Nice folks

JA
JOSEPH A.
Bayside, NY
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
GREAT ESTABLISHMENT
It's always a pleasure to go to Bayside Auto. They treat you as if you are the most important customer they have. Exceptional service is the norm. Called the day before that I needed to have my oil changed and would be there the next am. Arrived and I was out on my way in about a 1/2 hour. So much easier than taking Acura to Paragon for service.

AK
Andy K.
Bayside, NY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Andy said the staff did what he asked at a fair price, and on time.
This review was collected via phone interview by Customer Research Inc.

MR
MIKE R.
Bayside, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Oil change
Local, convenient and prompt service.

LK
LOIS K.
Bayside, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Best of the Best!
Ami and staff are honest and reliable.
It’s great having him in the neighborhood!

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