Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

639 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


DJ
DEBBIE J.
Bayside, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017
Convenient and fast service
Excellent service

AA
ANTHONY A.
Howard Beach, NY
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/10/2017
Overpriced
Overpriced for tires and mount and balance cheaper on tirebuyer
Your F. from Bayside Auto Repair & Body Works responded on 03/11/2017

Hello, I appreciate that you came to our shop, However we will never be able to compete with online prices, and I am not a tire wholesaler such as tirebuyer. I also can not offer junk yard pricing because my technicians need to get paid at the end of the week. However at my shop you have service that you can not get at a junk yard. And if you ask me to I could have tried to shop prices around for you. Thank you for your your patronage.


FV
Fernando V.
Jamaica, NY
Toyota FJ Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/09/2017 Category: Service
Fernando said it was not good service. They charged him $345 for a $125 job. They used 4 people to do the job so there was a high labor cost. The job is still not done correctly. Now when he tries to turn the wheel the wheel touches the wheel bed.
This review was collected via phone interview by Customer Research Inc.

SC
SYMONG C.
Bayside, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2015
Customer Care
Ami, took the time to listen to my complaint and went the extra distance to check up on the price of the tires they sold me. Then went the extra mile to reach out to me to let me know there was an error in pricing and to offer me a refund. They do value their customers!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2015
Lesson learned, get it in writing.
Came in for another state inspection, told me all 4 of my tires were no good, had cracks in the treadwell. Ok, priced me on 4 new tires, over $200 a piece! I did a double take, but from what I recall afterwards, I was told it also included installation. Left the car over night as it was near closing, picked up the next day all 4 tires replaced. When I went to pay I was surprised at the bill, he charged me for the installation, telling me I had misunderstood and he never said installation was included. Could go on and on, but in the end it would of been a "he said she said convo". Looked up the prices online and definitely overpaid for these new tires, not including installation. I guess that's my fault but I thought I had found a place i could really trust. Now I'm left with a bad taste in my mouth. Have to reconsider if this my go to place for all my repairs.
Your F. from Bayside Auto Repair & Body Works responded on 11/02/2015

Hello Symong, Its Ami (Manager) at Bayside Auto, as soon as I saw your review I decided to do a little research. First and foremost we are sorry because you are right, the prices were actually too expensive. I called up my supplier after checking a few other vendors and found out I too over paid for the tires. I have been able to get a substantial discount and will be reaching out to you to correct this immediately. We would like you to know we value you as a customer and thank you for bringing this to my attention!


CH
CI H.
New York, NY
Nissan Sentra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/12/2014
Promises are not results
Unresolved as of this moment













At the moment, the situation is still not resolved. Am I satisfied?Absolutely not.

TL
Tyler L.
Bayside, NY
BMW 325i
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2014 Category: Service
Tyler said he brought his vehicle to the facility because of a funny noise it was making. After they looked it over they called to tell him they did not know what the noise was. He described the noise better to them and they decided it might be the alternator. They replaced the alternator, but when he got his vehicle back it was still making the same noise. He brought his vehicle to two other businesses and both places were able to make repairs that stopped the funny noise. The people at the facility were fairly nice, responsive, and timely.
This review was collected via phone interview by Customer Research Inc.

SD
SAL D.
Bayside, NY
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Best Auto Repair!!!
Thorough assessment of your car’s problems. Expert repairs. Super friendly, trustworthy and reliable.

GK
GEORGE K.
Bayside, NY
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Mazda 626 won't start
The Mazda 626 works fine. I thought it was a battery issue but the car needed a tune up

NA
NICK A.
Bayside, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Excellent car service
Excellent car service

JG
JOHN G.
Bayside, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Ralph And Ami are the best
Prompt courtious and fairly priced.

RM
ROBERT M.
Bayside, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Best around
Honest, efficient and capable we go nowhere else.

CS
CHARLES S.
Bayside, NY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Great mechanics
Great garage, great knowledgable staff

IO
IVIE O.
Bayside, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Good Service
I have been going here for 3 years now and my service has always been very good. A very friendly Family run business. They deliver everytime

HH
HARVEY H.
Bayside, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Near me but they care that’s what makes them great
Excellent work won’t go anywhere else my son daughter and grandson go there as well

MF
MARTY F.
Bayside, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
The owners
The best mechanics recommend everyone should use them TopQuality!!!!!!

DC
DAMON C.
Bayside, NY
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Top Notch service.
The service here is always fast, dependable and reasonably priced. Never an issue.

AS
ANTHONY S.
Wantagh, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Pleasant experience!!!
The staff was very welcoming and experienced. The vehicle was serviced very quickly and the price was right.

KS
Katty S.
Bayside, NY
INFINITI QX80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Katty said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bayside, NY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Great Service and people
Best auto shop I’ve ever done business with.

AP
ADELLE P.
Bayside, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Friendly and helpful
Friendly and helpful - The owners and operators are friendly and helpful people, I have had a wonderful experience working with them each time I have been there

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