Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

611 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 17 hours ago

Reviews


DJ
DEBBIE J.
Bayside, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017
Convenient and fast service
Excellent service

AA
ANTHONY A.
Howard Beach, NY
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/10/2017
Overpriced
Overpriced for tires and mount and balance cheaper on tirebuyer
Your F. from Bayside Auto Repair & Body Works responded on 03/11/2017

Hello, I appreciate that you came to our shop, However we will never be able to compete with online prices, and I am not a tire wholesaler such as tirebuyer. I also can not offer junk yard pricing because my technicians need to get paid at the end of the week. However at my shop you have service that you can not get at a junk yard. And if you ask me to I could have tried to shop prices around for you. Thank you for your your patronage.


FV
Fernando V.
Jamaica, NY
Toyota FJ Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/09/2017 Category: Service
Fernando said it was not good service. They charged him $345 for a $125 job. They used 4 people to do the job so there was a high labor cost. The job is still not done correctly. Now when he tries to turn the wheel the wheel touches the wheel bed.
This review was collected via phone interview by Customer Research Inc.

SC
SYMONG C.
Bayside, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2015
Customer Care
Ami, took the time to listen to my complaint and went the extra distance to check up on the price of the tires they sold me. Then went the extra mile to reach out to me to let me know there was an error in pricing and to offer me a refund. They do value their customers!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2015
Lesson learned, get it in writing.
Came in for another state inspection, told me all 4 of my tires were no good, had cracks in the treadwell. Ok, priced me on 4 new tires, over $200 a piece! I did a double take, but from what I recall afterwards, I was told it also included installation. Left the car over night as it was near closing, picked up the next day all 4 tires replaced. When I went to pay I was surprised at the bill, he charged me for the installation, telling me I had misunderstood and he never said installation was included. Could go on and on, but in the end it would of been a "he said she said convo". Looked up the prices online and definitely overpaid for these new tires, not including installation. I guess that's my fault but I thought I had found a place i could really trust. Now I'm left with a bad taste in my mouth. Have to reconsider if this my go to place for all my repairs.
Your F. from Bayside Auto Repair & Body Works responded on 11/02/2015

Hello Symong, Its Ami (Manager) at Bayside Auto, as soon as I saw your review I decided to do a little research. First and foremost we are sorry because you are right, the prices were actually too expensive. I called up my supplier after checking a few other vendors and found out I too over paid for the tires. I have been able to get a substantial discount and will be reaching out to you to correct this immediately. We would like you to know we value you as a customer and thank you for bringing this to my attention!


CH
CI H.
New York, NY
Nissan Sentra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/12/2014
Promises are not results
Unresolved as of this moment













At the moment, the situation is still not resolved. Am I satisfied?Absolutely not.

TL
Tyler L.
Bayside, NY
BMW 325i
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2014 Category: Service
Tyler said he brought his vehicle to the facility because of a funny noise it was making. After they looked it over they called to tell him they did not know what the noise was. He described the noise better to them and they decided it might be the alternator. They replaced the alternator, but when he got his vehicle back it was still making the same noise. He brought his vehicle to two other businesses and both places were able to make repairs that stopped the funny noise. The people at the facility were fairly nice, responsive, and timely.
This review was collected via phone interview by Customer Research Inc.

TM
TINA M.
Bayside, NY
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Knowledgeable and friendly.
My car was assessed immediately. Everyone was friendly, professional and knowledgeable. I didn't feel like I was being taken advantage of which can happen at auto body shops. Mechanics work quickly and listen to all concerns.

GG
GUSSIE G.
Flushing, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Great service & staff.
Ami assessed & priced my repair work. He clearly, explained what needed to be done. Excellent work. First class outfit. Great desk reception when you enter office.

NK
NOAH K.
Bayside, NY
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great help
They really too care of me here. Great staff and solved my car issue

JT
Joseph T.
Bayside, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Joseph said the employees were very helpful, they fixed his vehicle and he was able to pick it up after hours.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Bayside, NY
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Kevin said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

BL
BARBARA L.
Bayside, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
They are reliable, honest and never overcharge.
I have been using Bayside AUto to maintain and fox my car for a number of years now. I started using them when my car was still under warranty, but the dealer would always find something wrong that was not warranties. Bayside Auto has always been reliable and I have never needed an appointment. Great service start to finish.

JM
JOHN M.
Bayside, NY
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
They’re very honest and you don’t have to wait long to get serviced on
Service is impeccable very friendly very honest and the job is done in a reasonable time

DH
DENISE H.
Whitestone, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Good customer service
Very attentive staff. Didn’t have to wait toolong to have an oil change.

KL
KENNETH L.
Bayside, NY
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Annual inspection and repair
Reliable and honest

AH
ANTHONY H.
Flushing, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Great job
Honest and effecient shop.They pay attention to customer problem.and they do not rob you

DC
DAMON C.
Bayside, NY
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Always top notch service.
I have been bringing both of my autos here for years for everything. Body work, electrical/engine work, tires, inspections, oil changes.. you name it. The work is always fast, friendly and done well. I can trust the job will always get done right.

JH
JOHN H.
Oakland Gardens, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Quick service
Very accommodating and pleasant people working at this repair shop.

FC
FRED C.
Oakland Gardens, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Always willing to help
Friendly service, good work

MM
MELSSA M.
Oakland Gardens, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Fast and friendly service
Didn't wait long to do oil change and inspection. My parents and brother come here as well and have nothing but nice things to say about the owner.

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