Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

678 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


AL
Angie L.
Cold Brook, NY
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Angie said she's never been to a facility that was so honest and the work is always done correctly the first time. The mechanic always shows her the parts and he explains everything to her. He also never tries to get her to get work done that she doesn't need.
This review was collected via phone interview by Customer Research Inc.

DR
Diane R.
Utica, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Diane said the business has always done a great job.
This review was collected via phone interview by Customer Research Inc.

RB
ROBERT III B.
Newport, NY
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018
Rear struts and sway bar linkage
As usual, the repairs were performed professionally and in a timely manner. However, despite a change at the customer service desk, expressing concerns over an issue which drove a significant number of people I referred to Creekview away has still not been addressed. I was assured my concerns were a priority, yet here we are almost a week into August with no response. I even stopped by in person hoping Mike was in house to discuss the issues face to face over a week ago. I was told they are very busy so maybe the lost business isn't a concern?

WB
William B.
Marcy, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
William said that the place did everything they could and straightened out his vehicle.
This review was collected via phone interview by Customer Research Inc.

AT
Angie T.
Newport, NY
Saturn L300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Angie said the staff is very good.
This review was collected via phone interview by Customer Research Inc.

CS
Cindy S.
Cold Brook, NY
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Cindy said this business gets the job done quickly.
This review was collected via phone interview by Customer Research Inc.

DB
Dale B.
Cold Brook, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Spoke with Tammy. She said that the place is good, her experiences have always been good.
This review was collected via phone interview by Customer Research Inc.

BN
Betsy N.
Poland, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Betsy said they do a very good job.
This review was collected via phone interview by Customer Research Inc.

ED
Erin D.
Poland, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Erin said the business's service has always been good.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Poland, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Bruce said the business does good work.
This review was collected via phone interview by Customer Research Inc.

RH
Roy H.
Cold Brook, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Roy said he has used this facility for many years and they have very good service.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Little Falls, NY
Nissan NV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mike said the business does good quality work and the price was good.
This review was collected via phone interview by Customer Research Inc.

KT
Kay T.
Cold Brook, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Kay said she loves the staff. They are great.
This review was collected via phone interview by Customer Research Inc.

JC
Josh C.
Newport, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Josh said the staff had his vehicle done in a couple hours.
This review was collected via phone interview by Customer Research Inc.

DB
Dick B.
Poland, NY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Dick said they are great and they do a good job.
This review was collected via phone interview by Customer Research Inc.

PC
Phil C.
Cold Brook, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Phil said his experience with the business has been very good. He has been a customer for years, and the staff always take care of him and do what he wants them to do. Mike is really good at his job.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Frankfort, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Bob said they did a good job at the business.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Cold Brook, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Spoke with Patricia. She said the employees were honest. They were dependable. They kept her informed of her service needs. They took care of her vehicle right away.
This review was collected via phone interview by Customer Research Inc.

PC
Pauline C.
Cold Brook, NY
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Spoke with Robert. He said they helped him out and they have a decent staff.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Poland, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Patrick said the employees were very helpful. They explained the completed service. They were accommodating.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 678 in total