Reviews
FG
FRANK G.
Poland, NY
Nissan Titan XD
Verified Customer
Auto Service
A Honest, Honorable Automotive service establishment. I Highly Recommend this Garage.
DE
DEBRA E.
Cold Brook, NY
GMC Jimmy
Verified Customer
Mechanics are competent but not friendly or approachable.
I hate to leave bad reviews especially for a place that I have been going to for quite some time. When I first went here the people were friendly and the work was done professionally. The work has remained fine. The issue I have is with one employee who is usually at the front desk. I find him to be unfriendly and for me, attitude is a big part of a business. Everyone can be having a bad day but this issue has become consistent, each time I go. If all you care about is the quality of the work, then you will be fine going here, but if attitude or friendliness matter to you, you may want to reconsider. I am at the point where I may, regretfully, be looking for a new repair shop.
Michael H. from Creekview Automotive LLC responded on 09/28/2017
I am surprised at all of this. Ive never had anyone say anything like this. Is there any specifics you can share with me? I would love to correct any issues with our customer service and value your opinion. We appreciate your business and strive to make sure everyone has as positive experience here. We are a small shop and everyone tries to help out when its busy around here. That being said there is no excuse for issues like these. I look forward to correcting this issue please dont hesitate to call me.
Verified Customer
Poland, NY
Hyundai Santa Fe
Verified Customer
Super efficient
Work is exceptional and done quickly, everyone is friendly and always ready to answer any questions
Recommended
RD
Ron D.
Newport, NY
Ford F-150
Verified Customer
Ron said they are good, they know what they are doing and they get jobs done. They are efficient, professional and they treat him very well.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
ROY H.
Cold Brook, NY
Jeep Wrangler
Verified Customer
They treat you like you are their next door neighbor.
They are up front about everything and let you make the decision about what to do with your repair. Fair prices, I know because my cheap brother has them work on his car when he visits from near Philadelphia PA.
Recommended
JO
Judith O.
Poland, NY
Chrysler Town & Country SWB
Verified Customer
Judith said the business is quick and everything went smoothly.
Recommended
This review was collected via phone interview by Customer Research Inc.
BN
Betsy N.
Poland, NY
Chevrolet Cobalt
Verified Customer
Betsy said the service was done well. She was confident with the work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
BRUCE R.
Clinton, NY
Ford F-150
Verified Customer
Friendly atmosphere
Work was performed in a professional and timely manner
Recommended
WS
WALTER S.
Remsen, NY
GMC Sierra 1500
Verified Customer
Service to your satisfaction
Prompt & Complete service as requested. Safety is always a priority
Recommended
TC
TIFFANY C.
Remsen, NY
Kia Optima
Verified Customer
replaced engine
I had to have my engine replaced and they did an awesome job. I wouldn't go anywhere else with my vehicles. Great job and reasonable prices.
Recommended
JW
Jerry W.
Barneveld, NY
Chevrolet Silverado SS
Verified Customer
Jerry said the business is trustworthy. He does recommend them to others.
Recommended
This review was collected via phone interview by Customer Research Inc.
CA
Carolyn A.
Poland, NY
Hyundai Sonata
Verified Customer
Carolyn said the employees were very courteous. Mike was very nice. He provided quick service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MI
Maryann I.
Poland, NY
Mazda Mazda2
Verified Customer
Mary Ann said they did the work and she is pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Barneveld, NY
Ford F-150
Verified Customer
Great service!!!
Very considerate people, always there to help you out
Recommended
Verified Customer
Barneveld, NY
Chevrolet Equinox
Verified Customer
Good service at a reasonable cost
I was very happy with the service I received and the cost was very reasonable.
Recommended
JG
Joshua G.
New York
Mazda Mazda6
Verified Customer
Joshua said his service was simple, and they completed it quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
LV
LARRY V.
Old Forge, NY
Hyundai Santa Fe
Verified Customer
Service and repairs
Honest and good service! I take all of my 3 vehicles here for preventive maintenance and service!
Recommended
JP
JAMIE P.
Cold Brook, NY
Chevrolet Silverado 1500
Verified Customer
Fast and Friendly service.
Took my vehicle in, even though they were swamped. Got it done in just a couple days. Aeesome.
Recommended
CR
Carol R.
Cold Brook, NY
Chevrolet Malibu
Verified Customer
Carol said the business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
MIKE C.
Poland, NY
Honda Ridgeline
Verified Customer
Mike and his quality staff
Mike and his staff are great
Recommended