Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

758 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


FG
FRANK G.
Poland, NY
Nissan Titan XD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Auto Service
A Honest, Honorable Automotive service establishment. I Highly Recommend this Garage.

DE
DEBRA E.
Cold Brook, NY
GMC Jimmy
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2017
Mechanics are competent but not friendly or approachable.
I hate to leave bad reviews especially for a place that I have been going to for quite some time. When I first went here the people were friendly and the work was done professionally. The work has remained fine. The issue I have is with one employee who is usually at the front desk. I find him to be unfriendly and for me, attitude is a big part of a business. Everyone can be having a bad day but this issue has become consistent, each time I go. If all you care about is the quality of the work, then you will be fine going here, but if attitude or friendliness matter to you, you may want to reconsider. I am at the point where I may, regretfully, be looking for a new repair shop.
Michael H. from Creekview Automotive LLC responded on 09/28/2017

I am surprised at all of this.  Ive never had anyone say anything like this.  Is there any specifics you can share with me?  I would love to correct any issues with our customer service and value your opinion.  We appreciate your business and strive to make sure everyone has as positive experience here. We are a small shop and everyone tries to help out when its busy around here.  That being said there is no excuse for issues like these.  I look forward to correcting this issue please dont hesitate to call me.


Verified Customer
Poland, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Super efficient
Work is exceptional and done quickly, everyone is friendly and always ready to answer any questions

RD
Ron D.
Newport, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Ron said they are good, they know what they are doing and they get jobs done. They are efficient, professional and they treat him very well.
This review was collected via phone interview by Customer Research Inc.

RH
ROY H.
Cold Brook, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
They treat you like you are their next door neighbor.
They are up front about everything and let you make the decision about what to do with your repair. Fair prices, I know because my cheap brother has them work on his car when he visits from near Philadelphia PA.

JO
Judith O.
Poland, NY
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Judith said the business is quick and everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

BN
Betsy N.
Poland, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Betsy said the service was done well. She was confident with the work.
This review was collected via phone interview by Customer Research Inc.

BR
BRUCE R.
Clinton, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Friendly atmosphere
Work was performed in a professional and timely manner

WS
WALTER S.
Remsen, NY
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Service to your satisfaction
Prompt & Complete service as requested. Safety is always a priority

TC
TIFFANY C.
Remsen, NY
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
replaced engine
I had to have my engine replaced and they did an awesome job. I wouldn't go anywhere else with my vehicles. Great job and reasonable prices.

JW
Jerry W.
Barneveld, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Jerry said the business is trustworthy. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

CA
Carolyn A.
Poland, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Carolyn said the employees were very courteous. Mike was very nice. He provided quick service.
This review was collected via phone interview by Customer Research Inc.

MI
Maryann I.
Poland, NY
Mazda Mazda2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Mary Ann said they did the work and she is pleased.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Barneveld, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Great service!!!
Very considerate people, always there to help you out

Verified Customer
Barneveld, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Good service at a reasonable cost
I was very happy with the service I received and the cost was very reasonable.

JG
Joshua G.
New York
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Joshua said his service was simple, and they completed it quickly.
This review was collected via phone interview by Customer Research Inc.

LV
LARRY V.
Old Forge, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Service and repairs
Honest and good service! I take all of my 3 vehicles here for preventive maintenance and service!

JP
JAMIE P.
Cold Brook, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Fast and Friendly service.
Took my vehicle in, even though they were swamped. Got it done in just a couple days. Aeesome.

CR
Carol R.
Cold Brook, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Carol said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Poland, NY
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Mike and his quality staff
Mike and his staff are great

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