Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

141 Reviews

99% Would Recommend
Latest Review about 1 year ago

Reviews


PB
Paul B.
O Fallon, IL
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08/30/2015
We have been taking our cars here for years
Experience and honesty. Great qualities for your service garage. I would not go any where else

KP
Kariana P.
Illinois
Chrysler PT Cruiser
Verified Customer
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02/24/2015 Category: Service
Kariana said the business repaired her vehicle within 24 hours and they are inexpensive.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Illinois
Ford Expedition
Verified Customer
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02/21/2015 Category: Service
John said he has been a long time customer and has always been treated well. This business is reasonable with the charges and they are up front.
This review was collected via phone interview by Customer Research Inc.

CM
CHUNGSUK M.
Volvo S40
Verified Customer
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02/19/2015
Brakes making noise
My wife took her Volvo in to get the brakes looked at and Simons checked them out free of charge. They told her they were still good and will be for a while. They were prompt and courteous and her out the door within the hour. When we do need the brakes or anything else worked on we are going there.

JS
Joan S.
Illinois
Ford Taurus
Verified Customer
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02/18/2015 Category: Service
Joan said she likes the business. They were good and there were no problems.
This review was collected via phone interview by Customer Research Inc.

SA
SUSAN A.
Chevrolet Suburban
Verified Customer
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02/17/2015
Quick easy oil change!
I had an appointment for an oil change. They took the car back right away, and it was done quickly!

DB
Doug B.
Illinois
Ford Explorer Sport Trac
Verified Customer
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02/17/2015 Category: Service
Doug said he was satisfied with everything at this business.
This review was collected via phone interview by Customer Research Inc.

SA
Scott A.
Illinois
Oldsmobile Cutlass Ciera
Verified Customer
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02/17/2015 Category: Service
Scott said the business was good and would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

CC
Cris C.
Illinois
Mercury Topaz
Verified Customer
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02/17/2015 Category: Service
Cris said she was appreciative of the knowledge, courtesy, service and timeliness in which the business handled her experience.
This review was collected via phone interview by Customer Research Inc.

SA
SUSAN A.
Toyota Sienna
Verified Customer
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02/02/2015
Quick diagnosis and fix
Simons quickly diagnosed a bad "yaw" sensor that was causing our car's stability control to kick in. Ordered parts right away and fixed it quickly once the part was in! Great service!

BC
BRUCE C.
Mercury Sable
Verified Customer
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01/24/2015
Honesty and integrity
Mike and his staff provide excellent service at fair prices. They will not try to sell you parts that are not needed or wanted, but will recommend replacement of worn out parts in connection to their project. They are quick with their service and I would recommend them to anyone.

SA
SUSAN A.
Chevrolet Suburban
Verified Customer
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01/22/2015
Always a good experience!
Simons is always there to help us out when we need help with our cars! We had a broken window during a really cold spell and they were able to get us in, diagnose and fix the problem!

SB
Stanley B.
FAIRVIEW HEIGHTS, IL
Dodge Pickup
Verified Customer
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01/10/2015 Category: Service
Stanley said he likes the good service this business provides.
This review was collected via phone interview by Customer Research Inc.

NT
Nedra T.
Illinois
Saturn Ion 3
Verified Customer
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01/09/2015 Category: Service
Nedra said the business was friendly and did good work.
This review was collected via phone interview by Customer Research Inc.

SG
SHERMAN G.
Toyota Tundra
Verified Customer
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01/08/2015
Honesty
I trust your integrety

AB
Allen B.
Illinois
Dodge Grand Caravan
Verified Customer
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01/07/2015 Category: Service
Spoke with Marty. She said she and her husband were really happy with the service.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Illinois
Chrysler Sebring
Verified Customer
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01/07/2015 Category: Service
Spoke with Christine. She said the business was very responsive. All her questions were answered and the service was timely.
This review was collected via phone interview by Customer Research Inc.

JP
JASON P.
Toyota 4Runner
Verified Customer
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12/31/2014
Another pleasant visit
Car was dead in the garage. Stopped in to Simon's. Denny was quick to refer me to some local towing companies. Got car towed up to Simon's within the hour. Denny and crew troubleshot car and replaced battery. Car was there the whole day, but they only charged me for one hour of labor. Fair price for battery. They also performed LOF and inspection so I can feel confident about being back on the road. I will see them again at the next oil change!

LB
Lynora B.
Illinois
Hyundai Tiburon
Verified Customer
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12/27/2014 Category: Service
Lynora said this business honors their warranty on their parts, work and labor. They get her in quickly and are very courteous.
This review was collected via phone interview by Customer Research Inc.

CL
Camron L.
Illinois
Ford Ranger
Verified Customer
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12/27/2014 Category: Service
Camron said the business is honest and he likes them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 141 in total