Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

441 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
98% Would Recommend
95% Business Response
Latest Review 4 days ago

Reviews


JL
Joe L.
Port Orange, FL
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Joe said he was impressed with the facility's service because the staff were pleasant, honest, thorough, and friendly.
This review was collected via phone interview by Customer Research Inc.

DB
DARLENE B.
Port Orange, FL
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
Great Service ---- Great personel
Made an appointment -- took me on time -- had my car done in record time. Very pleased with service and would highly recommend to anyone. Excellent repair place.

ER
Edna R.
Port Orange, FL
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Edna said she got her vehicle back the next day and it is fine now. It was a bit expensive, but she was happy with it. She is a very long time customer.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Port Orange, FL
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Larry said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Port Orange, FL
Chevrolet Caprice Police Patrol Vehicle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
David said the service was very good at the business. They are very knowledgeable, they finished quickly, and they did a great job. He is planing to go back again soon for more work.
This review was collected via phone interview by Customer Research Inc.

DP
DON P.
Daytona Beach, FL
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
VERY HONEST
I HAVE USED THIS COMPANY FOR 14 YEARS BECAUSE THEY ARE SUPER HONEST AND DUE FINE WORK. TOM , WILL WORK WITH YOU ON ANY PROBLEMS. YOU WILL BE HAPPY YOU USED THERE SERVICE.. DON

TT
THOMAS T.
Port Orange, FL
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017
only place i'll go to
I had a brake problem pop up on my car just as I was getting ready for a cross country voyage. Called Best Choice and talked to a very friendly and courteous gentleman named Tom who went ahead and opened a work order for my car before I even got there. They diagnosed the problem quickly and replaced my front and rear brakes in just a few short hours, for a reasonable price. I was out the door fast and now type this from my final destination, where I arrived safe and sound thanks to the quick and professional work of the guys at Best Choice. Thanks again.

KH
Keith H.
Port Orange, FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Keith said he was treated well at the business, and he always recommends them.
This review was collected via phone interview by Customer Research Inc.

AC
ALFREDO C.
Port Orange, FL
Hyundai Santa Fe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/13/2016
Honesty is very important, mislead in information
not to sure

GB
GARY B.
Port Orange, FL
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016
Trusted
Confidence that you and your vehicle are given the attention required for a fair and honest repair experience is a priority for me. One receives that at Best Choice every visit.

RR
Randall R.
Daytona Beach Shores, FL
Jaguar XJ8
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Randall said his experience was fine. They did a good job and it was quick.
This review was collected via phone interview by Customer Research Inc.

RC
RACHEL C.
Daytona Beach, FL
Jaguar S-Type
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2015
great service
I came in for oil change it was beyond my expectations my son said this is where he's coming

FS
FRANK S.
Port Orange, FL
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2015
Excellent
Good service, efficient, thorough inspection, pricing, additional services suggestions good but not pressured.

MM
MARK M.
New Smyrna Beach, FL
Dodge Dakota
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/21/2015
Did not like the way the technicians treat the customers.
I left the shop and won't return because the mechanic was unable to repair my truck due to not having the part in stock. When I was ready to leave the mechanic was very upset because I didnt leave my truck over night to wait for the part. He also did not put my shift cable back the way it was when I first arrived to the shop. I don't like when people get upset if a person decides to come back the next day to get their vehicle fixed.

BH
BLAIR H.
Port Orange, FL
Lexus RX 350
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/18/2014
Didn't do what they were asked
This is the second time I brought my vehicle here to have minor services done. Both times, when I picked it up, all that they had performed was an oil change, and not the other services that I specifically requested and that they "recommended". Then, they told me that I needed major maintenance done right then. I said no, went to a different, more trustworthy mechanic, who told me that I simply needed a fluid refill. They constantly try to sell me items I don't need and push so hard to make an unnecessary sale that I will never take my vehicle here again. Our entire family has been coming here for a long time and we have all experienced terrible service recently and none of us will use this store.

DC
Doug C.
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Doug said he had a very pleasant experience at this business. He said he is uncomfortable using unfamiliar businesses for his service but was glad he used this one.
This review was collected via phone interview by Customer Research Inc.

CL
Cindy L.
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Spoke with Betty. She said Tommy, the person she dealt with, was great. She and Cindy were very impressed and pleased with the service.
This review was collected via phone interview by Customer Research Inc.

SB
STEPHANIE B.
Port Orange, FL
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2014
Great service!!
Had great service! Also the service guy was very handsome so I didn't mind the wait. Very highly recommended!

JE
JOAN E.
Port Orange, FL
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Good service and pleasant customer service
This time an unexpected need for new tires delayed my appointment. I was given a ride home and also got picked up when car was ready. Very surprising and much appreciated.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/20/2018

Joan  we are here to help in anyway. Our customers come first.  Thank you for you kind review and stop in again.  Have a great day


LK
Lee K.
Port Orange, FL
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Lee said the staff were courteous and prompt with the service they provided.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/19/2018

Lee we enjoyed your visit.  Stop in again   have a great day