Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

461 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
98% Would Recommend
95% Business Response
Latest Review 4 days ago

Reviews


LG
LORIE G.
Port Orange, FL
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Satisfied Customer
Have been extremely satisfied with Best Choice Auto Care. They are extremely knowledgeable, professional, and care about their customers. Having been using them for 2 years now and would never go anywhere else!
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/18/2018

Thank You Lorie for your vote of confidence. Our customers will always be our number 1 priority. Stop in anytime. Have a great day


JM
Judy M.
Port Orange, FL
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Judy said she is a return customer to this business. Denise did a great job at customer service.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/15/2018

Thanks Judy for your return visit and the confidence you experience from our shop. Stop in anytime you car concerns are our car concerns.  Have a great day


MP
Maria P.
Port Orange, FL
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Maria said the experience was very good. Her vehicle is operating well.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/14/2018

Thanks Maria for you review. We try to always take care of your concerns. We appreciate you visit and hope to seee you again.  Have a great day


TB
Torrie B.
Port Orange, FL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Torrie said the business was incredibly friendly and helpful.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/11/2018

Thank You  we are here to take care of your concerns.  We thank you for your visit and hope to see you in the future  Have a great day


CN
Carola N.
Daytona Beach, FL
Chrysler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Carola said she likes the service she got there.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/08/2018

Thanks Carola  we are always glad to see you ere and glad we can again be of help with you car concerns.  Thanks again and have a great day


MT
MICHAEL T.
Port Orange, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Brake Light Problem
What started out as a constant dash brake problem light was quickly determined to be a failed right front ABS caliper problem that was still under warranty from a previous maintenance problem. NO COST REPAIR.

While there, a full safety review of vehicle determined that my valve covers were finally leaking oil. This is the first maintenance opening of the engine in the entire 17-year life of vehicle. quick work and out the door the same day of all work. Cost was reasonable for the amount of work.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/08/2018

Awsome Michael   glad all was taken care of in a timely manner and a great price.  Thank You again and look forward to seeing you in the future.  Have a great day


RH
Robert H.
Port Orange, FL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Robert said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/08/2018

Thanks Robert  glad we were able to take care of your concerns,  Stio in again  we'll be here waiting  Have a great day


HS
Hal S.
Port Orange, FL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Hal said this business was quick and fair. They explained the problem and solved it.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/08/2018

Thank you Hal  your revidew was greatly appreciated.  Our customers are simply the greatest!
Have a great day


PP
Patrick P.
Port Orange, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Eddie. He said, they are very happy with this business.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Daytona Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Reliable Service on a Consistent Basis
I have used Best Choice for more than 20 years and have never been disappointed or unhappy with either their response to my questions or the service provided. I mostly consult with Tom, the Service Manager, and have never had qualms over his handling of my concerns. In today's climate of scams galore, it is a distinct pleasure and relief to be their customer.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/03/2018

You Patrick are the cream of the crop in customers.  You make our work day happy.  I always say we have the best of the best in customers and have for the past 29 years.  Have a wonderful day.


JS
Joel S.
Port Orange, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Joel said he was satisfied with everything and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/03/2018

We are glad to be of service and hope you stop in again.Thank You for choosing Best Choice  we appreciate it and please have a great day


WS
Wiliam S.
Port Orange, FL
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Wiliam said the staff were quick with the service they provided.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 08/03/2018

We try hard to get everybody taken care of in a timely manner. We thank you for choosing Best Choice and hope you stop in again when the need arises  Have a great day


AC
ALEX C.
Port Orange, FL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Best Choice
This is truly the best choice to have your vehicle serviced - professional experts diagnosing the best way to get the job done.
Friendly and caring, always keeping your budget first and foremost.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/25/2018

Alex thank you we appreciate the kind words.  We want you happy each and every time you visit with us.  Have a great day


DB
David B.
Port Orange, FL
Ford Crown Victoria
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
David said the technicians were good and helpful. Unfortunately he got a bad part. That is not the fault of the technicians. They did good.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/17/2018

Thank you David for being understanding, as we have no control of the parts manufactures . We are glad our staff took good care of you on your visit.  Come again and have a great day


DG
David G.
Port Orange, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
David said the other day he dropped off some rotors and when he got home15 minutes later, they called and said it was done. He said they are fast and friendly and that was awesome. He was very surprised.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/13/2018

Thank you  we aim to please.  We appreciate your choosing Best Choice Auto Care .  Come back anytime and have yourself a nice day


MP
Maureen P.
Port Orange, FL
Ford Escort
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Maureen said she injured herself while trying to get her bicycle into the trunk of her vehicle and no one at the business helped her.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/11/2018

We are sorry for the incident.  Our service people were busy and techs also. I am sure that if anyone was not busy they would have been more than glad to help you put you bike in you car.  If you could have waited a few minutes  or asked someone  they would have veen at your disposal.  Please accept our apologies and have a nice day.  Thank you for your comment.


FH
Faye H.
Edgewater, FL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Faye said her overall experience was fine. It was done quickly and easily.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/10/2018

Thanks for your recent visit glad all went well. Stop in anytime we're here for you concerns.  Have a great day


HO
Henry O.
Port Orange, FL
Ford Explorer Sport Trac
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Henry said he took in the vehicle for them to check an oil leak, but they checked the anti freeze.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/06/2018

Sorry for the confusion but I see there was another problem in the way.  Glad we got it all straightened out.  Appreciate you giving us a review and look forward to seeing you again in the future.  Have a great day


TS
Ted S.
Daytona Beach, FL
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ted said his experience was all good.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/06/2018

Thanks for taking the time to give us a review. We always are interested in what our customers have to say.  Stop in anytime and have a great day


LH
LISA H.
Port Orange, FL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Truly the "Best Choice" for auto repair.
Best Choice Auto Care has been my first choice for auto care for over 20 years. Why? They provide honest, reliable, professional service in a timely manner. They will go the extra mile to help you. For example, one time I was vacationing in North Carolina and I experienced car trouble. I called Jim at Best Choice and described what was happening and he was able to give me valuable information to use when I went to an out of town dealership to get help. I feel like they treat me like family. Try them, you won't be disappointed.
Kathy, owner from Best Choice Auto Care and Muffler responded on 07/06/2018

Lisa you are number 1 with us.  The best advertisement for anybody is a happy customer.  We hope for many more years of service to our customers  Thanks again and happy days to you