Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

724 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
93% Business Response
Latest Review 2 days ago

Reviews


JF
JAKE F.
Portland, OR
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Excellent as usual
I have a 2018 Subaru crosstrek. I trust TNA completely with my regular maintenance. Always do a great job at a fair price. Friendly service.

LK
Lee K.
Portland, OR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Lee said the service was great. He has had nothing but a good experience with the business.
This review was collected via phone interview by Customer Research Inc.

CW
CHARLES W.
Vancouver, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Spectacular Service
With a car full of groceries on a hot day, I turned the ignition key...nothing. Repeat. Repeat. Finally it started. I called Frank at TNA and he said my starter motor was probably going and that I shouldn't take it deep in the woods as planned. I have limited financial resources, but I know money at TNA is well spent. Still,I was not looking forward to the bill.

On my arrival Frank said he would test the starter. In short order, Frank told me that I needed a new starter and said he was so sorry, but that in his experience, starter motor quality is declining. (OK.) He told me my starter motor was under warranty and that there would be no charge. Within 30 minutes of its delivery to TNA, their mechanics had installed it. Frank handed me my ignition key. Can I pay you for your labor at least? Nope. Elapsed time 4 hours. Can you beat that? Did you notice my odometer reads over 417,000 miles? I attribute TNA to getting the best out of Subaru engineering and keeping this wonderful car going.

I was really happy and even shocked. I got in the car and noted they had washed and vacuumed the interior. Customer first!!!! WOW!
Tareq A. from TNA Auto Repair responded on 05/20/2019

Charles, thank you for the five star review of TNA Auto Repair's work on your Subaru Legacy. We are glad to have you as a customer. 


KM
Kelly M.
Portland, OR
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Kelly said the business is punctual. He brought his vehicle in for a check engine light and the business changed the alternator. The day after he picked up his vehicle, the check engine light came back on as well as the VTM4 light. He will contact the business soon in regards to the check engine light.
This review was collected via phone interview by Customer Research Inc.

DR
Derek R.
Vancouver, WA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Derek said they got him in and out in a short period of time and got him taken care of.
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 05/13/2019

Derek, thanks for the five star review for TNA Auto Repair's work on your Volkswagen. We appreciate your business. 


LS
LILLI S.
Gresham, OR
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Trustworthy, friendly, and great work!
I'm so glad I found TNA. They've helped me out so many times from a simple oil change to a new clutch and transmission work. Frank made it so easy and painless to work with my warranty company. They are always very helpful and I never feel like I'm getting taken advantage of. They always take the time to explain what they're doing or even showing me what needs work or what they've done. The work they do has always been superb and I definitely recommend them to any of my Subie friends.
Tareq A. from TNA Auto Repair responded on 04/29/2019

Lilli, thank you so much for your five star review of TNA Auto Repair. We are thrilled you are a loyal customer and are happy to help you the next time your Subaru Impreza Sedan requires service. 


Verified Customer
Portland, OR
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Great and thorough job!
Very helpful and reassuring! Answered questions after I picked up the car!
Tareq A. from TNA Auto Repair responded on 04/15/2019

Thanks for the five star review of TNA Auto Repair and our work on your Toyota Avalon. We appreciate your business. 


BT
BRIAN T.
Portland, OR
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Excellent and convenient service
I don’t know why I didn’t think of taking my car here for an oil change before now. I thought it had to be done at the dealership where I got my car. Great service, ability to get an appointment without waiting days or weeks, and for me very convenient to home. I’ll be back.
Tareq A. from TNA Auto Repair responded on 04/08/2019

Thank you for the five star review of TNA Auto Repair, Brian. We are glad to have the opportunity to perform maintenance on your Mazda3. 


MB
Mark B.
Portland, OR
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
We’ve taken our cars here for years
Just an oil change this time. They’ve taken great care of our cars over the years. Happy with their honest and reliable service.
Tareq A. from TNA Auto Repair responded on 04/08/2019

Thank you for being a long-time TNA Auto Repair customer. We are glad to have the chance to do maintenance on your Mercedes-Benz SLK-Class and look forward to helping you again in the future!


Verified Customer
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Great help in an emergency (and afterwards!)
I brought my car in just before closing time on a Saturday afternoon for an opinion on whether it was safe to drive (one of the tires rims had become very hot after a long drive). The people at TNA assessed it quickly and then took care of the problem on Monday when they re-opened. Everyone was very professional, friendly and efficient! I will return for more service!
Tareq A. from TNA Auto Repair responded on 04/08/2019

TNA Auto Repair is glad to have been able to help you with your Honda CR-V. We are glad to have you as a customer and appreciate the five star review!


KE
Kathryn E.
Portland, OR
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Kathryn said she appreciates the staff's kindness, and they are professional.
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 04/08/2019

Thanks for the five star review for TNA Auto Repair! We are glad to have the chance to work on your Kia Sorento. 


JG
Jason G.
Portland, OR
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Always consistent, awesome service
We've been getting our car worked on at TNA for so many years and I can't say enough great things about these guys. Starting with the customer service, every person I've spoken to has always been friendly, knowledgeable, honest and patient. Then the work on the car is top notch, consistent and thorough, always completing the work quicker than I expected it would be and very well done at extremely fair prices. I haven't had one negative interaction or experience here in all these years--which is the only autoshop I've been to that I can say that about. Because of all of these things, we'll definitely never go anywhere else!
Tareq A. from TNA Auto Repair responded on 04/01/2019

Jason, thanks for the wonderful review and for a being a long-time TNA Auto Repair customer. We are glad to be able to provide service for your Subaru Legacy Sedan. 


EW
ESTELLE W.
Portland, OR
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Simple oil change
Always satisfied. Great , honest service w honest people
Tareq A. from TNA Auto Repair responded on 03/25/2019

Estelle, thank you so much for the five star review of TNA Auto Repair. We are glad to have had the chance to work on your Lexus ES 350. 


IG
Ismail G.
Oregon
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Ismail said the service he receives is fast, and the staff is reliable. He highly recommends the business to others.
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 03/18/2019

Thank you for the great review about TNA Auto Repair, Ismail. We are glad to have had the opportunity to provide service for your Chevrolet Impala. 


SW
Sean W.
Portland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Sean said the staff were easy to communicate with. They were honest, did good work, and the work was cheap.
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 03/18/2019

Thank you for your five star review of TNA Auto Repair, Sean. We are happy to have done the work on your Subaru Outback and look forward to seeing you again. 


AV
Aurelio V.
Portland, OR
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Aurelio said the service at this business was perfect, he loves these guys.
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 03/11/2019

Thank you for the five star review. TNA Auto Repair appreciates the feedback and we look forward to providing service the next time your Honda Civic Coupe requires it. 


RN
Ramein N.
Oregon
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Ramein said he is so satisfied with this business. He is so happy with them.
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 03/04/2019

Thank you very much for the five star review about TNA Auto Repair's work on your Kia Rio. We appreciate your business!


CW
CHARLES W.
Vancouver, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Attentive, Knowledgeable and Friendly
The odometer on my 1994 Subaru now reads over 415,000 miles. I am very happy with the folks at TNA and their work on my car, which has been in their care for the past 250,000 miles. In my experience everyone at TNA is knowledgeable, attentively bring their best to the work at hand. Without their skill and care, my car would not be on the road, let alone providing me with reliable comfortable transport. In addition, all at TNA are friendly. What more could you ask for?
Tareq A. from TNA Auto Repair responded on 03/04/2019

Thank you so much for the great review, Charles. TNA Auto Repair is glad to have been able to keep your 1994 Subaru Legacy on the road. 


JF
JESSICA F.
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Honest,Friendly,Professional
Honest. Great place for women to know they can TRUST their mechanic to give a honest & fair price then they truly do a amazing job with your vehicle. Even go the extra mile to have the inside and outside cleaned for you as like a bonus. They also work with you if your on a budget how to figure out the priority of what needs to get fixed first and what can wait! Go TNA Tareq and Frank & the whole team!!
Tareq A. from TNA Auto Repair responded on 02/25/2019

Thanks for giving TNA Auto Repair a five star review and the great recommendation. We are glad to have had the opportunity to work on your Lexus ES 300. 


TS
Tom S.
Oregon
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Tom said the business was very professional and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 02/18/2019

Tom, thank you for the 5 star review and for recommending TNA Auto Repair after our work on your Buick Century.