Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

865 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 10 days ago

Reviews


SL
SUZANNE L.
Tucson, AZ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Excellent service
I have an older jeep that I love and depend on to get me around. Simmons is my go-to whatever it needs, oil changes, electrical issues, mechanical things that go wrong with every day use over time. I have found them to be honest, thorough, and
fair priced. Wade explains everything and gives me all the options.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 08/12/2019

Suzanne, 

Thank you for continnuing to entrust us with your jeep.  We will continue to do our best everytime you come in.  Thank you for choosing Simmons for your automotive repairs, we really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

JG
Jerry G.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Jerry said the employees helped him with everything he needed.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 08/09/2019

Jerry, 

Glad we could help you out.  Thank you for choosing Simmons, we really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

RE
Randy E.
Sierra Vista, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Randy said the employees were quick and he knew what the cost was going to be.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 08/09/2019

Randy, 

Thank you for choosing Simmons for your DriveShaft needs. We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

JK
JUDY K.
Tucson, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Finds a Resolution
Older vehicle sometimes presents problem but Simmons always seems to find a solution.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 08/05/2019

Judy, 

We do our best, and you're right, sometimes it is really hard to find parts.  Glad we could get you taken care of.  Thank you for chhosing Simmons, we really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

DC
DOUG C.
Tucson, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Great service
Their work was outstanding. The office was great with explaining the work that was needed. I was told by one shop my car needed a repair. They inspected it and told me it wasn't needed at this time. Their honesty, integrity, and ethical work practices are top notch.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/31/2019

Doug, 

Thank you, it was a pleasure working with you. We really appreciate your kind words and for choosing Simmons. Thank you for your business.

Denise E.
Simmons Automotive
520-884-0217

Verified Customer
Vail, AZ
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Willing to fix old cars
You found an obsolete and fairly rare part for an "06 Liberty and installed it.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/26/2019

Thank you for choosing Simmons for your automotive repairs.  Sometimes its not easy to find the parts, but we try our best! Glad we were able to get you taken care of. Thank you for your business, we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

EL
ERIC L.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Great Shaft job
Joe did an amazing job on my blazer drive shafts. Fast efficient friendly service. I highly recommend Simmons service for your repairs, youll be glad you did.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/19/2019

Eric, 

Thank you for choosing Simmons for your DriveShaft repairs and for taking the time to write us a review.  We really appreciate it. I will pass your kind words on to Joe.

Denise E.
Simmons Automotive
520-884-0217

MA
Marcus A.
Tucson, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Great Customer service
Brandon, great listening skills. You covered all my request, and kept me informed throughout the job. During your test drive prior to delivery you observed a safety issue with the brakes! After my approval, inspection and subsequent replace and repairs were completed and the brakes are functioning as designed. Thanks Again Simmons 4x4 Team
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/19/2019

Marcus, 

Thank you for the great feedback.  Brandon is still training, so it is awesome to hear how great he is doing.  Thank you for choosing Simmons for your vehicle repairs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

BC
BLAKER C.
Marana, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Awesome Place
Amazing place to do buisness Joe with Simmons driveline did an outstanding job. Very helpful and willing to explain every step of the process explained to him what I was using it for and he knew exactly what I needed. Will definitly be back to do more buisness.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/18/2019

Blaker, 

Thank you for the great feedback and for choosing Simmons for your DriveShaft repairs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

JD
JIM D.
Tucson, AZ
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Freedom of the road
Except for oil changes I take truck in each October and each May.Pull a 5th wheel around the country.The last visit oil change and said check the truck for traveling.Well there was nothing to repair from the last several times taking the truck to Simmons.Dam it’s terrible that the quality of workmanship on my truck they don’t make any money.Traveling the country knowing your truck is mechanically sound is like a dream come true.Also they are a patriotic company I’m disabled veteran they treat me with respect and honor.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/18/2019

Jim, 

Our job at Simmons is to keep you and your vehicle safely on the road, that way you can enjoy all of your traveling without worrying.  It was good to see you, and we will see you after all your travels.  Be safe out there.  Thank you for your service and your business we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

TA
TOM A.
Tucson, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Welcoming Staff
The first time I walked into your establishment, I was welcomed by Brandon. Brandon was very professional, I was impressed how he handled his job, asked for all of the necessary info and scheduled a date to service my AC. When I came back with my vehicle to drop it off, I walked in the front door and Brandon instantly greeted me by name, I was very impressed by that. He is a fine young man. Wade called me stating the vehicle was ready to pick up, Wade made me aware of the repairs and the total dollar amount for the repairs. Brandon once again did a fine job processing the payment and gave me the necessary paper work and receipt. I have been in search of a trustworthy shop to bring my vehicles to for the repairs I am not equipped to perform myself. I will definitely be scheduling future service work for my vehicles. My wife and I also enjoy your Saturday morning radio show.
Thanks
Tom Addison
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/16/2019

Tom, 

Thank you for the great feedback.  We work hard to make everyone feel welcome and take care of their concerns.  Good to know we have succeeded with you.  Thank you so much for choosing Simmons for your vehicle repairs, we really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

ID
Isaac D.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Isaac said Jacob was the only technician he trusted with his drive shafts. He was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/11/2019

Thank you for choosing Simmons for your DriveShaft repairs.  I will pass your comments on to Joe. We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

DH
Daniel H.
Green Valley, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Daniel said the business got him everything he needed.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 07/08/2019

Daniel, 

Thank you for choosing Simmons for your DriveShaft repairs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

TL
TOM L.
Tucson, AZ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Great Service - Again!!
These guys are so good. They tell you what you need to fix now and also what can wait and what that risk entails. Very thorough and professional! Friendly, personable and kind...highly recommend them!
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 06/24/2019

Tom, 

We know repairs can be expensive. While we want you to know what is wrong with your car so you are aware, we also know that somethings have to be budgeted for.  We will help you prioritze repairs so that you can pick away at them until they are fixed without breaking the bank.  Thank you so much for choosing Simmons and being a loyal customer.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

SL
SCOTT L.
Tucson, AZ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Ken kept me updated throughout the entire process and was very helpful.
I spent a considerable amount of money, but I feel I received a great value. I felt comfortable with the repairs I needed and a reasonable approach to the additional items needing repaired. I felt I could trust the right things were done. This my my first visit and I feel that I will be a lifelong customer.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 06/14/2019

Scott, 

Thank you for the kind words.  We do our best to keep you informed about your vehicle needs. Welcome to Simmons and thank you for choosing us.  We really appreciate your business. Looking forward to seeing you in the future.

Denise E.
Simmons Automotive
520-884-0217

SF
Sean F.
San Simon, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Sean said the staff give good service.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 06/14/2019

Sean, 

Thank you for choosing Simmons for your DriveShaft repairs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

TL
Tom L.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Tom said the service was really good. He stated he wanted to thank Joe and Wade for the work done.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 06/11/2019

Tom, 

Thank you for choosing Simmons for your DriveShaft repairs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

RJ
Rick J.
Sierra Vista, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Rick said the service was good. He mentioned that the staff was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 06/06/2019

Rick, 

Thank you for choosing Simmons to take care of your DriveShaft needs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

AG
ABBI G.
Tucson, AZ
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Wouldn't go anywhere else
I can always count on a friendly greeting, the work being performed with all due diligence, and no worries. What more can one ask for?
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 06/05/2019

Abbi, 

We thank you so much for choosing Simmons to kepp you and your vehicle on the road.  Thank you for your continued patronage.  We really appreciate you!

Denise E.
Simmons Automotive
520-884-0217

DR
Dorothy R.
Tucson, AZ
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Dorothy said she had no issues with the service.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 06/06/2019

Dorothy, 

Thank you for choosing Simmons to care for your vehicle.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

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