White Bear Lake Tires Plus

Overview

Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5rating 4.33

169 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
85% Would Recommend
Latest Review 3 months ago

Reviews


RK
RON K.
Vadnais Heights, MN
Saturn L300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2015
tire servive records
Your Bridgestone service records are incorrect. I rotated tires on 4/17/14 @ 136,189 miles.
DENNIS KNAPP &., General Manager from White Bear Lake Tires Plus responded on 03/24/2015

Ron,

Thanks for your feedback I found that you had two accounts so I have merged them together for more accurate service records. I appreciate your business and hope to see you soon.


TT
THOR T.
White Bear Lake, MN
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2015
Solid
Solid service. It is popular, so there may be a wait.

DA
DAVID A.
Vadnais Heights, MN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2015
Scott
Great sales and srevice.

MR
MIKE R.
Hugo, MN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2015
Convenience, quick and professional.
They take care of my needs like they own the car too. The white bear location is my go to service center for all four of my cars.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 03/16/2015

Mike,

We appreciate your business!  Thank you for taking the time to review our White Bear location.  I am glad to hear that Scott and his team took good care of you and your vehicle.  I will pass your comments on to the store.

Thanks,

Matt Johnson
President- Operations


SK
SHANE K.
White Bear Lake, MN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2015
Great service
Always friendly...Steve and Scott do a great job.
Thanks

DC
DON C.
Saint Paul, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2015
Fast and close to home
Bought tires again. We get all our tires here. The sales people are great and not pushy. We had breaks done also. Things work fine and the price is reasonable

MR
MIKE R.
White Bear Lake, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2015
My oil change was done in less than 45 minutes
I was in and out of Tires Plus in less than 45 minutes. I received a coupon via email offering savings of at least five dollars on an oil change. We come to Tires Plus for oil changes and tires. I certainly will be back.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 02/10/2015

Mike,

Thank you for taking the time to rate our service.  I am glad to hear that Scott and his team continue to take good care of your vehicles!  Thank you for using us!

Thanks,

Matt Johnson
President- Operations


RM
ROBERT M.
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2015
Corteous and Professional
Stopped by without an appointment for an oil change. Was scheduled and serviced within 45 minutes.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 01/28/2015

Robert,

I am pleased to hear that the White Bear store was able to accomodate you so quickly.  Thank you for taking the time to rate our service and thank you for your business!

Thanks,

Matt Johnson
President- Operations


ME
MARTY E.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2015
Complex transmission problem
Scott's team did a great job (as always) diagnosing a seemingly complex issue and delivering a high quality yet cost effective solution.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 01/25/2015

Marty,

Thank you for your business!  I'm glad to hear that Scott and his team are taking good care of your vehicles!  Thank you for taking the time to rate our service; I'll pass your comments on to the White Bear Lake team.

Thanks,

Matt Johnson
President- Operations


TF
TONY F.
White Bear Lake, MN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015
Freindly efficient service.
Had a problem oil leak. Brought it in for service. they found the problem for an easy fix, a lose filter at no charge! An honest auto repair shop that will always have my business.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 01/23/2015

Tony,

Thank you for taking the time to rate our service!  I am glad that Scott and his team at the White Bear Lake storre took good care of you.  We really appreciate your business!

Thanks,

Matt Johnson
President- Operations


JH
JIM H.
White Bear Lake, MN
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2015
had to come back the next day
tire had a slow leak. brought in. They found small screw. removed and patched. had to return the following day for continued slow leak. patch re-done. seems ok now.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 01/22/2015

Jim,

I am sorry that you had to return to have your tire repaired again.  I will pass your comments on to Scott at the White Bear location and have him find out what happened.  We appreciate your business and will make sure this does not happen again.

Thanks,

Matt Johnson
President- Operations


RS
RUTH S.
White Bear Lake, MN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015
fast service and really close to my home
friendly and helpful staff

JM
JODIE M.
Circle Pines, MN
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015
Quick personal service
Everyone I came in contact was very nice. Afterwards, brought another vehicle up to the shop to have air put in the tires. They added air and were very nice about it, giving me additional info.

KK
KEITH K.
White Bear Lake, MN
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015
My Mazda had starting problems.
Tires plus diagnosed the problem to be my battery and not the cars alternator / charging system, replaced my battery and had me on the road in and hour.
Great job guys ! See you when I need my car repaired again....

SP
SEAN P.
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015
Great customer experience!
Got there without an appt. Estimated timeframe was looking at about 3 hours for a 4 wheel alignment. Staff was friendly and said they could still fit me in. They ended up getting me in sooner than expected and got the job done in just a little over an hour! Great job to the staff as they were friendly, professional and efficient!

DA
DIANNA A.
Stillwater, MN
Mercury Montego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2015
Good prices/ very competitive
went smoothly. However, when I went back to have the lug nuts checked the mechanic forgot to tell the front desk I was good to go so waited 10-15 min. longer than I should have. Oops.

CC
CHRISTOPHE C.
Saint Paul, MN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2015
Oil change and tire rotation. Oil leak.
Great service.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 01/06/2015

Mr. Chandler,

Thank you for your positive feedback.  I spoke to Steve at the White Bear location, and he said you are driving the vehicle with UV response dye in the engine, and will be returning soon for inspection.  We look forward to locating the leak source for you then.  Thank you for your business!

Thanks,

Matt Johnson
President- Operations 


LL
LORI L.
Saint Paul, MN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2015
Efficient and professional
Good communication and friendly service- thank you!

RM
ROBERT M.
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
Accomodating
Very professional staff who get the job done!
Matt J., President- Operations from White Bear Lake Tires Plus responded on 12/31/2014

Robert,

Thank you for your feedback- I will pass your comments on to Scott and his team at the White Bear location.  We appreciate your business!

Thanks,

Matt Johnson
President- Operations 


ME
MARTY E.
Infiniti FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2014
Good, helpful advice and affordable solutions!
Another great encounter with Scott's WBL Tires Plus team!
Matt J., President- Operations from White Bear Lake Tires Plus responded on 12/28/2014

Marty,

Thank you for your business!  We appreciate your taking the time to review your service.  I will pass your comments on to Scott and his team at the White Bear location.

Thanks,

Matt Johnson
President- Operations