White Bear Lake Tires Plus

Overview

Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5rating 4.33

169 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
85% Would Recommend
Latest Review 3 months ago

Reviews


KP
KYLE P.
Vadnais Heights, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2014
Courteous and dependable
I've bought my past two sets of tires here and get regular rotations. Always professional, courteous and never had a problem with quality of work performed.

SA
SCOTT A.
Hugo, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014
I was treated fair and the service was prompt.
A recent brake job needed follow up service and it was handled promptly, fair and efficiently.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 12/06/2014

Scott,

I will pass your feedback on to Scott and the team at the White Bear Lake location.  We really appreciate your business!

Thanks,

Matt Johnson
President- Operations


JR
JULIE R.
North Oaks, MN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014
Close, convenient & reliable.
slid into a snwbank and damaged suspension. fixed same day.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 12/06/2014

Julie,

Thank you for taking the time to give us feedback!  I am glad to hear that Scott and his team took good care of your vehicle and were able to get you out in a reasonable amount of time.  We appreciate your business!

Thanks,

Matt Johnson
President- Operations


JL
JILL L.
White Bear Lake, MN
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/20/2014
Computer change not done
first time wasnt quite impressed with service, got in car when done and noticed computer hadnt been changed to show that the oil was back at 100%, had to get someone to change that, then, went back in car and noticed that the low tire light was on (also had tire rotation) So back in I go again, requesting that the tires be checked. I would think this is something that would be done during an oil change and tire rotation.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 11/25/2014

Jill,

Thank you for your feedback.  I reviewed your comments with all of my store managers; resetting maintenance/ TPMS lights should be automatic on every vehicle.  They are reviewing this with their staffs as well.  We really appreciate your business!

Thanks,

Matt Johnson
President- Operations


CS
CHRIS S.
White Bear Lake, MN
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014
Great and Friendly Service
My son is very happy with his new winter tires on his Dodge Intrepid. Thank you Tires Plus for your tire service. His car runs much better now!
Matt J., President- Operations from White Bear Lake Tires Plus responded on 11/25/2014

Chris,

Thank you for your business!  I'll pass your comments on to Scott and his team at the store.

Thanks,

Matt Johnson
President- Operations


JS
JACK S.
Vadnais Heights, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2014
Service and locaton
Excellent service and friendly staff.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 11/09/2014

Jack,

Thank you for taking the time to review our White Bear Lake location- I will pass on your review to Scott and his team.  We appreciate your business!

Thanks,

Matt Johnson
President- Operations


JP
JACK P.
Hugo, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2014
services
very good services

KJ
KEN J.
Hugo, MN
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2014
Friendly and fast
Good prices

KD
KEN D.
Vadnais Heights, MN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2014
Excellent service
As usual the service provided was exactly as was advertised. Got me in and out quickly and advised of issues that needed to be addressed that the technician noticed.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 10/24/2014

Ken,

I am glad Scott and his team were able to take good care of you.  We appreciate your business!  I'll pass your feedback on to the store.

Thanks,

Matt Johnson
President- Operations 


SL
SARA L.
Maplewood, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014
Scott Kennedy
We've been coming to this Tires Plus for years and working with Manager Scott Kennedy. Nothing but good things to say! He has great customer service and always goes out of his way to help us in resolving our vehicle concerns. We continue to go to Tire Plus because of the service we receive from Scott Kennedy and would recommend Tires Plus to others because of the great customer care.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 10/24/2014

Sara,

I am glad to hear Scott has been taking good care of you!  Scott and his team have been working hard to provide a very high level of service to the White Bear Lake community.  I appreciate your business and I'll pass your comments on to the store.

Thanks,

Matt Johnson
President- Operations


JP
JOHN P.
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2014
Honda fluid flushes
Thought bill was a little higher than expected,however, seems fine and staff is always courteous
Matt J., President- Operations from White Bear Lake Tires Plus responded on 10/17/2014

John,

Thank you for your business.  I'm glad that Scott and his team take good care of you.  I looked up your repair order and it looks like the fluid for your Honda is more expensive than the standard fluid.  We have noticed the increase in fluid prices with Honda and Nissan over the past 5 years or so as they are moving almost exclusively to synthetic transmission fluids and higher temperature brake fluids.  Please feel free to call Scott if you have any questions, we want to make sure our pricing is competitive.

Thanks,

Matt Johnson
President- Operations


AB
AL B.
Vadnais Heights, MN
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2014
Timely repair advice to extend vehicle service
Provided good advice to replace shocks and struts to extend life of vehicle and new tires. Mechanic hoisted vehicle and clearly pointed out needed replacement of shocks and struts before doing work.

MW
MIKE W.
South St. Paul, MN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014
price & knowlege
The great people& knowlege of products

JK
JEFF K.
Vadnais Heights, MN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2014
Friendly service at a great price.
They ordered the tires I wanted. Also did the front brakes. Well done.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 09/30/2014

Jeff,

Thank you for the feedback.  I will pass your comments on to Scott and his team at the White Bear location.

Thanks,

Matt Johnson
President- Operations


MS
MARY S.
Circle Pines, MN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2014
service
staff tells me when and if my vehicle needs repair

KK
KEITH K.
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2014
Changed my oil, checked brakes and rotated tires.
FANTASTIC JOB !
As is typical with Scott and his team the work was done well, within budget and on time. Scott always keeps me current on the status of my vehicle repairs so there are no surprises. I like that !

JK
JOY K.
Vadnais Heights, MN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014
Worries answered
My car has been having quite a few problems recently. When I took my car in, my concerns were listened to, and I advised beforehand of the potential cost.

MR
MIKE R.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2014
Fast Service
I came in to have the oil changed and tires rotated and was all finished and back on the road in 45 minutes!!!
Matt J., President- Operations from White Bear Lake Tires Plus responded on 09/15/2014

Mike,

I am glad Scott and his team were able to get you back on the road quickly!  Thank you for taking the time to give the feedback.

Thanks,

Matt Johnson
President- Operations


SF
SANDY F.
Vadnais Heights, MN
Volkswagen Eos
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2014
Friendly group
The only thing missed was resetting the cars computer for the miles to next service. I'm getting a message each time I start the car. I'll need to stop at the dealer to reset.
Matt J., President- Operations from White Bear Lake Tires Plus responded on 09/15/2014

Sandy,

Thank you for taking the time to review our service.  I am very sorry that the maintenance schedule was not re-set; this should have been done for you.  Please stop back in to the store and they can re-set it for you at your convenience.  I will speak with the store and make sure they are re-setting maintenance lights with maintenance services.

Thanks,

Matt Johnson
President- Operations


CC
CHRISTOPHE C.
Woodbury, MN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2014
Oil change and tire rotation
Prompt and reliable service
Matt J., President- Operations from White Bear Lake Tires Plus responded on 09/15/2014

Christopher,

Thanks for taking the time to give feedback.  Thank you for your business; I'll pass this on to Scott and his team at the White Bear location.

Thanks,

Matt Johnson
President- Operations