White Bear Lake Tires Plus

Overview

Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5rating 4.33

169 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
85% Would Recommend
Latest Review about 2 months ago

Reviews


CC
Chelsea C.
Saint Paul, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Very helpful and knowledgable!
Scott and his staff were so great to work with! He got me in last minute between other appointments due to my unexpected flat tire. He was helpful, knowledgeable, accommodating, and reasonably priced as well. Hopefully I won't have any more flat tires, but if I do, I will definitely be going to back here and recommending him to anyone!

ST
Steve T.
Saint Paul, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/31/2019
Terrible experience
Worse service I have EVER had had in my life. Sat in the waiting area for three hours to have two tires changed out. Not even an apology for the time it took. Worse yet my wife was stranded on the side of the Chaska highway with a “flat” tire eight hours later. NEVER coming back to this shop EVER again!!!!!!

JT
Josie T.
Saint Paul, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Honest
i brought my car in today because I had a nail in my tire. It was iffy if it could be repaired or would have to be replaced. Maybe I’ve become a pessimist when it comes to car repairs, but they could have told me it needed to be replaced to make more money - but they were able to repair the tire saving me money. Service manager was also pleasant and helpful. I will definitely be back in the fall for new tires! Thanks Blake and team!

RS
RUTH S.
White Bear Lake, MN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
staff very friendly and helpful. Iam always satisfied and feel good about the service I recieve,
Very satisfied with service I received. I was able to feel safe on my road trip. Great to have peace of mind and not worry about car trouble! Thanks!

DM
DAWN M.
Stillwater, MN
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2016
Quick service, good location
We were able to get an appointment the next day even on a busy weekend, and they had to order our tires from the "plant". Gave us a fair price

DW
DAN W.
Hugo, MN
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016
Quality Service
The work was done right and in a very timely manner

ME
MARTY E.
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016
New tires!
Great service from the Tires Plus team to help us find the perfect set of tires for our car!

KK
KEITH K.
White Bear Lake, MN
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016
Great service with a smile
Oil was changed and brakes were checked as requested within the time frame allotted.
Professional and friendly review of work done and condition of car shared with me. Always a great experience with Scott at Tires Plus !

JM
Jose M.
Saint Paul, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2016
Unreliable work
Took my boat trailer in to have bearings replaced. Less than 500 miles in the bearings are loud and failing. Store did nothing to review work. Took cap off and claimed I had water inside. Told me I should be adding grease to the bearings which I do.
Their recommendation was to add a bearing buddy. Bearing buddies don't work on sure lube systems. My recommendation is you find a different store.

RM
ROBERT M.
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016
Very Accomodating!
Great People, Great Service, Great Place!

JC
JOHN C.
Vadnais Heights, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2016
They are always done in a timely fashion and reasonably priced
I have no complaints

KD
KEN D.
Vadnais Heights, MN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2016
As usual!
As usual, our visit and service was as expected " Excellent "

SK
SCOTT K.
Chisago City, MN
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2016
Great Service
I always service my vehicles here. The whole staff is awesome and only suggests what' is needed for my vehicle and gets it taken care of in a timely manner. I definitely will be back.

CC
CHRISTOPHE C.
Woodbury, MN
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016
Great service
I dropped off my car for an oil change and tire rotation. It was done promptly. In addition and as a favor, they also fixed an issue that had started to develop. It's truly appreciated.

CC
CHRISTOPHE C.
Woodbury, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2016
Great customer service
The shop crew saw to ensure that my car was thoroughly fixed (fuel pump) despite the fact it meant unexpected additional work for them. As always the staff was dedicated and trustworthy.

RB
RICHARD B.
White Bear Lake, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2015
Always helpfull
Always helpful and willing to make sure the customers as satisfied with the service provided.

DH
DANIEL H.
Minneapolis, MN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2015
Quick service, friendly staff
This place is great, they are very professional and they do a great job, I have no complains.

TH
TY H.
Bloomington, MN
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2015
Good work but too expensive!
I am in sales and I sleep well at night because I am always looking to get my clients the best rate that they qualify for the first time with no games. It rubs me the wrong way when I got a quote for repairs at Tires Plus for almost $1,000...then I asked if that was the best rate they can offer...then the response from the customer service rep was that they can take $100 off if I get the work done right away. Not knowing very much about cars and feeling a little pressure about getting the work done, I agreed. I have shown the receipt consisting of parts and labor to other mechanics who said say I still over paid.
I am giving three stars because I am generally satisfied with the work that was done but unsatisfied with the way they conduct their business.

CF
CASSANDRA F.
Shafer, MN
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2015
GREAT CUSTOMER SERVICE
They were very kind. The service was done in a timely matter.

TJ
TOM and KARA J.
Kia Sorento
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2015
always trying to upsell
I do think the work they do is good, but my husband always asks me to NOT go to this particular Tires Plus because of the "add-ons". They always try to upsell me on something, and this last visit was no different. Luckily he was with me and fielded the call, but after experiencing a more generous experience with another Tires Plus, we will be taking our business there.