Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

450 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JS
Janet S.
Conneaut, OH
Oldsmobile Intrigue
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/23/2016 Category: Service
Spoke with Hugh. He said the business repaired his mothers vehicle 4 times. Each time they repaired it, she drove it 20 miles and it broke down again. They had to tow it back to be fixed again each time, and on the last time she told them she was not going to pay for it until it was fixed. They refused to fix it, and she had to purchase a new vehicle.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Lancaster, OH
Chevrolet Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/02/2014 Category: Service
Larry said he had a fuel pump go out and they replaced it. They had to take the fuel tank off and when they put it back in, they did not put the seal in correctly. There was rock in it which caused punctures in 3 places and that caused fuel to leak everywhere. They did not clean the plastic. There was still rust on it. This cost him $515 and he had to take his vehicle somewhere else to have it all re-done except for the fuel pump. They were nice people and they tried. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Conneaut, OH
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Andrew said the mechanics are very friendly, affordable and professional. The service was quick.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Conneaut, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Rick said it was one time, he brought his vehicle in and they took care of it right away.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Conneaut, OH
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Mike said the business provided good service,
This review was collected via phone interview by Customer Research Inc.

ST
Sylvie T.
Conneaut, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Sylvie said the business is a good place. They are honest and have good prices. She is happy with them.
This review was collected via phone interview by Customer Research Inc.

CC
Cheryl C.
Conneaut, OH
Pontiac Sunbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Kenneth. He said everything went smoothly and quick.
This review was collected via phone interview by Customer Research Inc.

SC
Stephen C.
Conneaut, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Stephen said he is a repeat customer of 3 years, and he has never had a problem at the business.
This review was collected via phone interview by Customer Research Inc.

NB
Nathanael B.
Conneaut, OH
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Nathanael said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Ashtabula, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Friendly, looks out for the customer!!
Terrific customer service. Great family run business history in Conneaut.

GL
Geoff L.
Conneaut, OH
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Geoff said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

NL
Nathan L.
Jefferson, OH
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Fast, great service!
Had an oil change and tire rotation, got it in first thing in the morning and out not long after toaoe theost of my day off!

CB
Craig B.
Fairview, PA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Craig said the staff provided great customer service. They pointed out what was needed and overall did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Kingsville, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Mike said the staff provided really good work. They tried hard to back up the work they did.
This review was collected via phone interview by Customer Research Inc.

ES
Eleanor S.
Conneaut, OH
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Eleanor said the business does good work. She is satisfied and always goes back.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Erie, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke said Shirley. She said she knows the people and she trusts them. They've done work for her before in a very smooth fashion, they're upright and very professional..
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Beachwood, OH
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Mark said the staff are wonderful, honest, and always do a good job.
This review was collected via phone interview by Customer Research Inc.

EH
Emma H.
Conneaut, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Emma said the staff provide top notch work.
This review was collected via phone interview by Customer Research Inc.

TD
Tracy D.
Liberty Hill, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tracy said the business did a good job, got him right in, and the service was quick.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Conneaut, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Perfect!
As always, an overall great experience. Courteous, timely, and helpful - I'd give ten stars if possible!