Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

470 Reviews

100% Would Recommend
Latest Review 11 days ago

Reviews


JB
JANET B.
El Cajon, CA
Toyota Tundra 4WD Truck
Verified Customer
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12/05/2018
Very courteous staff and convenient location.
Our family was highly recommended to Van's Auto for some repairs and we were not sure where to start. Steve did a complete check up on everything and prioritised what was needed with a very specific estimate and fit into our budget. He gave us a future estimate on what he recommends when we can return and treated us with extreme respect and professionalism, even took me back to the work bay to show me what was being done. I would highly recommended his business to anyone looking for good and honest working staff and people. Thank you Steve!!
Steve V. from Van's Automotive responded on 12/06/2018

Thanks for your new business and review. W would like to be your one stop shop for most all your automotive needs. We can chip away at your vehicles needs in line with your budget, again Thank You! STEVE Vanlandingham Owner


GS
GARY S.
Santee, CA
GMC Envoy
Verified Customer
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12/05/2018
Smog Check
Very quick and easy smog check. Steve also gave me a print out of the " check engine" error codes which was very helpful.
Steve V. from Van's Automotive responded on 12/05/2018

Thanks Gary. Those are "pending codes" llike looking into a crystal ball to tell the future. Progress in action.


TB
TARA B.
Lakeside, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great service
Great service always knowledgable straight foeward trustworthy advice and help for issues .
Steve V. from Van's Automotive responded on 11/15/2018

Thanks for yor business, Hope all works out with your 4 runner


DA
Doug A.
Lakeside, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Doug said the service was very good and the staff was very informative.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 11/13/2018

Thanks for your business and review, If you find a replacement vehicle be sure to bring it in BEFORE purchase. If you do decide to repair your Dodge , let us know.


KS
KERRIE S.
Santee, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Fast and efficient
I called vans automotive at eight in the morning. Steve was able to get my car in at 1 o’clock and even took the time to go for a drive with me to listen to the noise that my car was making. Wow, excellent service ! Steve called Me regarding the issues of my car as soon as he knew what was going on with it, and worked with me to get my car picked up. Thank you so much!
Steve V. from Van's Automotive responded on 11/05/2018

THANKS FOR YOUR BUSINESS. IF YOU FIND A NEWER USED CAR, BE SURE TO BRING IT IN FOR A PRE PURCHASE INSPECTION! SEE YOU NEXT TIME.


EF
ELLEN F.
Santee, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Routine service
I always feel comfortable having my car serviced here. I know they won't rip me off and will let me know when something needs attention.
Steve V. from Van's Automotive responded on 11/05/2018

THANKS ELLEN FOR YOUR SUPPORT AND BUSINESS. SEE YOU NEXT SERVICE.


SS
Shannon S.
El Cajon, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Shannon said they were nice and fast. She stated they were honest and the service was great.
This review was collected via phone interview by Customer Research Inc.

KG
Keith G.
Descanso, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Keith said the service was good. They were easy to work with and finished on time.
This review was collected via phone interview by Customer Research Inc.

WG
Wallace G.
El Cajon, CA
MG MGB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Wallace said he has used Steve since the early nineties. He has 3-4 vehicle that he relies on them to service. They're fabulous. Steve, Ben, and Ron are a great group and he's thankful for their good service. He would be lost without them.
This review was collected via phone interview by Customer Research Inc.

AB
Andre B.
La Mesa, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Andre said it was excellent. They were up front about the engine that he should replace but also gave him the price to fix the engine.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 10/25/2018

THANKS FOR YOUR BUSINESS. I HOPE YOU FIND AN EASIER WAY TO DELIEVER YOUR PRODUCTS. SEE YOU FOR FUTURE REPAIRS.


TO
Todd O.
El Cajon, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Todd said it was pretty good.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
El Cajon, CA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great Shop
The work was great. They always manage to fix my problem for a reasonable amount and in a minimum of time.

LM
Leonard M.
Santee, CA
Ford Econoline Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Leonard said he's happy with what the staff did for him.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Alpine, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
John said he has recommended this business for 30 plus years.
This review was collected via phone interview by Customer Research Inc.

RI
Richard I.
Jamul, CA
Buick Regal
Verified Customer
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09/25/2018 Category: Service
Spoke with Richard's widow. She said she is a long term customer and will continue to use them for her automotive needs.
This review was collected via phone interview by Customer Research Inc.

RC
Roland C.
Boulevard, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Roland said this business has absolutely excellent service and people.
This review was collected via phone interview by Customer Research Inc.

CW
Craig W.
Alpine, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Craig said the service was awesome.
This review was collected via phone interview by Customer Research Inc.

JL
JON L.
Santee, CA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Great Service!
We have been bringing our cars to Vans for nearly 10 years. They have always been honest and upfront about what is wrong, what we have to fix and what can wait. Our most recent experience was for a brake job. My car was making a noise when braking and the dealer had told me I would soon be due for brakes. I took it to Vans expecting new brakes. Steve called me and said my brakes had several thousand miles left on them and that they maybe needed to be cleaned. They could have easily taken me for a brake job, but once again impressed us with their honesty. We are Vans customers for life. They staff is always friendly, available to answer questions and helpful when I need more info. Highly recommend!
Steve V. from Van's Automotive responded on 09/05/2018

Thanks for your review and when the brakes are needed we will see you then. We are full service for most all foreign and domestic vehicles. Make your next service appointment with us and we can track your vehicle's needs! Thanks!


MM
MITCHELL M.
El Cajon, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Excellent service and quality workmanship
From the front counter with Ben, to the technician Juan, to the owner Steve. Very professional automotive facility, quality work and great service. I am very happy with this shop and will continue to take my truck there!
Steve V. from Van's Automotive responded on 08/17/2018

Thanks for your business and hope to take care of all your Automotive needs!


MJ
Michael J.
Chula Vista, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Michael said he took his son's vehicle in the Ford dealership and they wanted to put a brand new engine into the vehicle for over $8,000. He took it into this business and they were able to go above and beyond to get the vehicle working for a fraction of the price. Steve and Ben were wonderful and really know what they're doing. He is unbelievably thankful for the service they provided.
This review was collected via phone interview by Customer Research Inc.

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