Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

499 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


JT
JOHN T.
Lakeside, CA
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Happy customer
The owner Steve is very knowledgeable and walks you through what you need. He never puts pressure on his customers.
I have been to Van's for a few repairs on my wife's Lexus and he does the repairs on time and his estimates are always right on.
Ben is his service writer and he couldn't be more helpful and courteous.
all in all very friendly and very professional.

DR
Dave R.
Santee, CA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Spoke with Katherine. She said the staff was very courteous, professional and don't try to sell something she doesn't need. She is very satisfied with this business' service.
This review was collected via phone interview by Customer Research Inc.

BM
BILL M.
Lakeside, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Excellent work
I took my 1988 Jeep wrangler in for a smog check. Van's was the only business that could smog an older vehicle. I dropped it off early and before I got to work it was already done. Fast.

Bill Mathis
Steve V. from Van's Automotive responded on 03/21/2019

Thanks for your business and review, hope the jeep sells for you.


LD
LINDA D.
Santee, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Superior all around service
Our family vehicle doctors for many years,
always available to help
Never ignores my crazy mechanical questions
Great teachers
Honest
Great pricing
Steve V. from Van's Automotive responded on 03/21/2019

THANKS AS ALWAYS!


JM
James M.
Vista, CA
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
James said has gone to this business several time and gotten good service.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 03/21/2019

Thanks for your business and review. Hope all is well and maybe a little more power? Thanks again.


DW
DAVID W.
Santee, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Honest people and quality work
I have found Van’s to always provide an honest recommendation for work to be done and they have never tried to sell me work that is not necessary. All the work they have performed for me has been top quality.
Steve V. from Van's Automotive responded on 03/15/2019

Thanks Dave for your review and Business. See You in 2000 miles and we will evaluate the engine noise. Thanks!


RF
RANDY F.
Lakeside, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019
Steve is an honest mechanic who keeps up on current diagnostic equipment.
My neighbor told me of Van's Automotive. I found the rates reasonable and mechanical service sound. Honesty is important to me and I believe this shop to be honest.
Steve V. from Van's Automotive responded on 03/13/2019

Thanks Randy for your Support & Business. Allow 200+ miles to see if either code repeats, if they do just let us know & we will look furthur, Thanks!


RC
ROB C.
San Diego, CA
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Great place to get your car repaired
Steve and his crew are very nice, pleasant and thorough. I took my 1972 Dodge Dart to them for a tune up and some repairs. Steve knowledge of the automotive repair field was very obvious as he discussed parts needed and where we might find them. Vehicle was fixed right the first time and runs great!!!
Thank you Steve and Van's Automotive!!!
Steve V. from Van's Automotive responded on 03/13/2019

Thanks for your Support and Business. I love the older Chrysler Products as I worked at A Chrysler Plymouth Dealership frpm 1968 to 1979 they are a favorite of mine!


NV
NEIL V.
San Diego, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
75,000 mile service on 2011 Honda Fit
The service is great and the results very satisfying!

GM
GREG M.
El Cajon, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Fuel evap repair
Friendly professional and quick

MB
MARK B.
Santee, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Last visit
Great Service as usual
In and out in minamal time
Steve Ben & Juan are all great to deal with

LP
LOUIS P.
El Cajon, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Fantastic service
Steve was able to diagnose and fix my problem with passing smog. This is the place to go if you’re having a smog issue.
Steve V. from Van's Automotive responded on 03/07/2019

Thanks for your review and business. I am glad you made the vehicle's monitors complete and now have a better under standing of what is involved! Thanks!


MF
Matthew F.
San Diego, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Matthew said the staff at this business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

CW
Craig W.
Alpine, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Craig said the business is the most reliable, competent place that he's ever been to in his life.
This review was collected via phone interview by Customer Research Inc.

PS
Phil S.
El Cajon, CA
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Phil said the service at this business was stellar.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 02/26/2019

Thanks Phil, as always, we appreciate your business


MM
Marc M.
Alpine, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Marc said the service was quick. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 02/26/2019

Thanks for your business with your Ford Pick up!


JS
JOHN S.
Lakeside, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Service/Monitor Appointment
Steve and the crew have provided profound service and advice on the minimal leak on my wife vehicle. Thank you.
Steve V. from Van's Automotive responded on 02/21/2019

Thanks for your business and your suggestion of putting a "plastic sheet" under car might help as to the actual quantity.Let us know if the amount increases


DL
DANA L.
El Cajon, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Honda CRV Oil Change and panel replacement
It's not enough to get repairs and maintenance. at an automotive shop. You need a mechanic who can give you extra advice on your car. That's what happens at Vans. We had a damaged panel underneath the car. Steve and Ben recommended replacement. Plus, they walk you through the reasons for the repair. You become confident that their advice is worth taking.
Take your car to Vans.
Dana Law
El Cajon
Steve V. from Van's Automotive responded on 02/18/2019

Thanks, We recieved your 2 special order screws, drop by soon!


CS
Chuck S.
El Cajon, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Chuck said the staff was knowledgeable and provided great service.
This review was collected via phone interview by Customer Research Inc.

RA
Rick A.
Lakeside, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Rick said he always takes his vehicle to the business and he appreciates the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 499 in total