Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

832 Reviews

100% Would Recommend
85% Business Response
Latest Review 2 days ago

Reviews


JM
James M.
White Haven, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great service
Entire staff is helpful and friendly. I am always greeted with a smile

BR
BEVERLY R.
Drums, PA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Always great service!
They go over and beyond great service! I called Greg because my Jeep wouldn’t start and he came right over, got it started and followed me to the garage. Needed a battery

JH
Jeffrey H.
Drums, PA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Exceptional!!
Service, from start to finish, is consistently top notch.

TS
Theresa S.
Mountain Top, PA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Great Place, great service.
Everyone at Steinbrenner’s is helpful and knowledgeable. Very accommodating appointment times at reasonable prices.
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Thank you for the 5 star review Theresa, we appreciate your business! 


TP
Thomas P.
Wilkes Barre, PA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
The workers
You have the best prices anywhere. Also the best free coke....😊😁
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Anytime Tommy, it's always a pleasure! 


DC
David C.
Mountain Top, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Top notch service
Car need a timing chain. Dealer wanted 1200. These guys did it much less and is running awesome. Thank you
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Thank you Dave! We are always happy to help


MD
Makalya D.
Mountain Top, PA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Makayla said they were very helpful towards her.
This review was collected via phone interview by Customer Research Inc.

HB
Harry B.
White Haven, PA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Mazda w/ starting problem
The service here is out standing! Everyone is so nice. Took my car in the very next day and had it back to me by that afternoon!
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Thank you for the great review, we are always happy to help! 


KK
Kimberly K.
Mountain Top, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Recommend Steinbrenner’s to everyone
Everyone at Steinbrenner’s is courteous and pleasant. Up front and honest about everything that needs to be done to the vehicle . They make you aware and get your approval before they do anything to the vehicle. Would never go anywhere else . Steinbrenner’s rocks!!!!!
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Thank you very much for the wonderful review Kim, we appreciate your continued support! 


NB
Neil B.
PA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Neil said the business provided excellent service. They helped him in an emergency. They were also very friendly and honest.
This review was collected via phone interview by Customer Research Inc.

BN
Brenda N.
Mountain Top, PA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Always good service
Today was just an oil change and basic maintenance. In at 8 and on the road by 8:30. Friendly atmosphere and fair prices.
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Thank you Brenda, it's always a pleasure! 


MD
Mary D.
Pittston, PA
Hyundai ELANTRA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Always the best!!!!
Greg and crew are always great and very helpful. We've been going to Greg for a long, long time!!! He always gives the best advice.
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Thank you for the wonderful review Mary, we appreciate your business! 


LC
Laura C.
Mountain Top, PA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Fast reliable service
They took care of an issue with my car and had me back on the road the next day.
Greg S. from Steinbrenner Auto Sales And Service responded on 10/16/2018

Thank you Laura, we appreciate your business! 


JL
Jeffrey L.
Mountain Top, PA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Spoke with Toni. She said they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Mountain Top, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Great service
I have 4 vehicles that I have taken to
Greg and Bob for service and have allways received great results..
Just had to leave one there for repair
Again .. As usually service was great
Results excellent and the price was fair...
Great job Greg,Bob and Rob..
I’m back on the road again with my 2005 x350 Hyundai because
Of you guys..

Verified Customer
Allentown, PA
Scion xB
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/27/2018
Did not reach out prior to service
The place was very clean and very busy. But is not very accommodating to anyone outside of the area. I got stuck and this shop was the closest place I could get to in the pouring rain. Because they were so busy at first they were not going to be able to look at it until Thursday the following week. So I was okay either I'd find away to get my car home or I had at least a week to get the money together if I was going to have them make the necessary repairs. How I looked at it I had time, I asked prior to making my final decision would I be charged a lot fee since they couldn't get a look at my car right away. I was told no. When I called to say I would be picking up the car to have it towed, I was informed they put my car in for diagnostic and they didn't call to let me know that they were doing it beforehand so I had to pay $41 on something that I actually didn't approve of because they didn't call me to let me know.
Greg S. from Steinbrenner Auto Sales And Service responded on 09/28/2018

We are sorry to hear that you were unhappy with our service. We try our best to accommodate all our customers and treat them fairly. When your vehicle was left here on Tuesday we explained our labor rates and what it would cost to have your vehicle diagnosed. At this time, we were not aware that you were going to have the vehicle towed elsewhere to have the work done. Our schedule was booked for the rest of the week, but when the guys got a break Thursday morning they pulled your vehicle in to see what it was going to need. They had a half an hour of time into your vehicle and you were charged half of the hourly rate explained to you. It was a surprise to us Thursday afternoon when you called and said you were getting the car towed to your garage for the work. We are sorry for the misunderstanding on our end 


SD
Steve D.
Mountain Top, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Fantastic Business
I have been doing business with Greg for over 10 years. Purchased my last car from him. Always does a great job and stands behind his service. Willing to go extra mile for his customer. Only place I take my 3 vehicles!!!!
Greg S. from Steinbrenner Auto Sales And Service responded on 09/28/2018

Thank you Steve, it's always a pleasure doing business with you! 


PO
Phyllis O.
Drums, PA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Recent Visit
Again, wonderful service. Very convenient for me. They are never any questions that I can ask that does not get answered.

Car comes out as clean as it went in.
Greg S. from Steinbrenner Auto Sales And Service responded on 09/28/2018

Thank you Phyllis, we appreciate your support! 


KM
Kimberly M.
Mountain Top, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Great Service
Always great service! Friendly, personable and trustworthy! I have been a customer for quite some time and continue to do so!
Greg S. from Steinbrenner Auto Sales And Service responded on 09/28/2018

Thank you Kim! We appreciate your support and hope to see you again soon


BR
Barbara R.
Mountain Top, PA
Saturn L200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Barbara said she has always felt comfortable at the business. There is a waiting area if the service takes too long and they will take her home if needed.
This review was collected via phone interview by Customer Research Inc.
Greg S. from Steinbrenner Auto Sales And Service responded on 09/28/2018

Thank you for the great review Barb! We appreciate your business it's always nice to see you and catch up