By Verified Customer in Northridge, CA
AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.
By JOYCE R. in Van Nuys, CA
I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary
By BARBARA O. in Northridge, CA
When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.
By LILY R. in Pacific Palisades, CA
Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.
By CARLOS O. in Northridge, CA
Great services, will sent other customers
By JANE G. in Northridge, CA
They are so warm and personal. The service was completed fast and professionally. It is a pleasure to take my car to them. I know I am getting honest and fair pricing with curtesy.
By Verified Customer in Mission Hills, CA
They are very reliable and trustworthy! Edwin provides excellent followup information while the vehicle is being serviced!
By BILL M. in Simi Valley, CA
Our family has been going to Automotive Instincts since our first new Honda was purchased in 1980. That's 46 years of being a happy customer because our cars are always serviced properly and I wouldn't be doing that if anything had been done incorrectly. Our 3rd generation family member is not driving and that car will also be serviced at AI. Thanks for what you people do with a smile.
By DOREEN W. in Sylmar, CA
I have always trusted the mechanics & Steve to maintain my vehicles & provide me with recommendations as to what to focus on next. Their patient explanations & advice are so appreciated because I don’t know much. about cars. I can’t remember exactly when we started with Steve but it might have been in the 1980’s …or earlier. Thanks to Steve & his staff.
By Verified Customer in Tarzana, CA
They did a great job of servicing my car and had it ready by 3.
By FRANCOIS W. in Northridge, CA
Great service, knowledgeable technician. Excellent prices.
By ELLIS C. in Encino, CA
Always takes care of anything I need done , professional and honest.
By DENNIS U. in Granada Hills, CA
Friendly atmosphere and staff. Clean work spaces in auto bays with top tier mechanics working on your vehicle.
By SALLY R. in Northridge, CA
AI originally said that they couldn't address replacing the starter on our 2002 Honda Accord until Tuesday, but then were able to fix it on Monday. They always do a great job trying their best for their customers!
By MARTHA H. in Winnetka, CA
They performed maintenance for my A/C that needed some Freon and now it works great, what a relief. Very happy with their work.😃
By CYNTHIA U. in Northridge, CA
My go to place for my automotive needs. Excellent service and honest prices.
By DOW L. in Northridge, CA
I have taken my Mazda CX five for the last several years and Automotive Instinct. Offers Great service at the front desk and in the back room where the work is done to keep my car and top shape. I have almost 140,000 miles and the car drives like new thank you Automotive instincts.
By Verified Customer in Santa Clarita, CA
I have been a customer for over 30 years. No matter which car I had at the time, I never had a complaint about the service. Some of the staff have changed over the years but whomever I dealt with has always been kind, professional and knowledgeable.
By MARY C. in Simi Valley, CA
I always use Automotive Instincts. They are honest and trustworthy. They let me know what needs to be done now and what can wait so I can budget. Great guys all around.
By PAUL S. in Winnetka, CA
Ed and his crew always do a great job. Very detailed Now a days it’s hard to find good mechanic that know what they are doing. Glad I found them. Told all my friends to go there.