By Verified Customer in Northridge, CA
AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.
By JOYCE R. in Van Nuys, CA
I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary
By BARBARA O. in Northridge, CA
When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.
By LILY R. in Pacific Palisades, CA
Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.
By DENNIS U. in Granada Hills, CA
Excellent service and competitive pricing. I have been a repeat customer for over 25 years. Never a problem in all those years.
By JAMES Y. in Northridge, CA
I take all the family cars here
By ERIKO H. in Valencia, CA
⭐️⭐️⭐️⭐️⭐️ The repair solved the problem, and now my air conditioning system is working perfectly! Thank you to Steve and his team for taking such great care of my car. I also really appreciate Scott’s excellent follow-up and communication throughout the process. Great service all around!
By WARREN G. in Northridge, CA
As always, I’m always satisfied when I bring my car in. I couldn’t be happier that I have found a place that I trust. I’m always confident that they will address whatever it is that needs to be addressed. Respectfully, Warren G.
By SUSAN B. in Northridge, CA
Minor service performed in record time! I did have an appointment which I think is helpful.
By LORETTA D. in Van Nuys, CA
They greet you with a smile and know your name. Honest and reliable service, communicates clearly and have great prices. Respect your time and budget. Ensures that you know what needs to be taken care of and when.
By SUSAN M. in Northridge, CA
The shop is clean and the staff are friendly and professional
By STEVE M. in Northridge, CA
First time with AI, service was performed as quoted and was timely. I was kept informed during the service. My initial impressions are very good.
By ADRIANNE W. in North Hills, CA
Automotive Instincts is the best! I always trust them with their work. I’ve been going to them for a long time & have never had anything but a good experience. .
By ROBERT S. in Chatsworth, CA
Always appreciate the quick, friendly service. I can rest assured the work has been done correctly.
By MEG M. in Sherman Oaks, CA
Got new tires so last Thursday (16 Jul) brought my Subaru to get an alignment & an oil change 'cause I'm going to WA state. Took a seat, settled in, checked my texts when Danny came from the bays with unexpected news. Seems my radiator was about to burst! My Subbie's mechanic did more investigating - oil was leaking into the radiator, hoses were crumbling & they needed to keep my car while they ordered/installed the new parts. IF they hadn't found problems, unknown to me, "awful" could have happened going up the 5 or just driving to my fav market. YOU CAN TRUST THEM TO TAKE OF YOUR CAR - - - & you, too!
By JACK R. in Northridge, CA
I’ve been taking my Hondas there for years. But they’re Hondas. They don’t need much maintenance, but when they do, I go see Danny or Ed and the work gets done right, fast and at a fraction of what the dealers would have charged. Fast, friendly service at a very reasonable price. What else would you want in a mechanic ?
By RUTH B. in Northridge, CA
At Automotive Instinct I get personal experience. Edwin always makes it easy to schedule an appointment, he calls me with his findings and the car is ready timely. His prices are reasonable!
By FRANCOIS W. in Northridge, CA
Extremely progessional, excellent service and very friendly.
By KEN K. in Northridge, CA
Nothing better than having your car serviced by folks you can trust and service your car with quality OEM parts.
By Verified Customer in Tujunga, CA
Automotive Instiincts did a great job on 245K service on my 2004 Toyota Tacoma they replaced what i wanted and even did electrical test since i mentioned was having starting issues. Found dead cell on battery adviced and called for approval for battery replacement