By Verified Customer in Northridge, CA
AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.
By JOYCE R. in Van Nuys, CA
I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary
By BARBARA O. in Northridge, CA
When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.
By LILY R. in Pacific Palisades, CA
Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.
By Verified Customer in Los Angeles, CA
I have been along time client and also appreciate the on time service and comfortable waiting room
By ERICK T. in Van Nuys, CA
Fast, affordable, and great communication. 5/5 will def be back!
By PATTY B. in Sherman Oaks, CA
This car, well I love it, it hasn’t been available since 2014, it’s in great shape with only 51,000 miles. I won’t take it elsewhere, the service is amazing, the staff is very knowledgeable and professional and I have peace of mind when I leave it there
By JERRY G. in Woodland Hills, CA
I have been a very longtime customer of AI (30 yrs). Always satisfied with their work and advice. Fully trust them.
By Don B. in Van Nuys, CA
Don said they always give him good service when he goes in there. They do a very fast, very complete job, and he's always satisfied.
By WARREN G. in Northridge, CA
I couldn’t be happier, I spun this place up yesterday on Yelp. Found out it was down the street from me. And was more than pleasantly surprised with the integrity and the scope of work that was done. I would definitely recommend this establishment. Respectfully, Warren
By ART O. in Van Nuys, CA
Great mechanics. Friendly service . Been going here at least 7 years now and always have a good experience . Honest ,fair and friendly .
By JUDY C. in Los Angeles, CA
As usual, I received the very best service from Automotive Instincts. I called at the last minute and was able to have a new battery installed quickly and efficiently. I trust them with all my automobile needs Thank you.
By MISAEL P. in Reseda, CA
Very professional people, I highly recommend this place. They are also very friendly
By NEAL W. in Northridge, CA
Steve and his staff are the best! We’ve been going there for 25+ years and always received the finest service. Highly recommended.
By Betty B. in Burbank, CA
Betty said she's been going to them forever and they're good.
By SCOTT S. in North Hills, CA
When my Honda Accord had major steering malfunction, including broken ball joints and control arms, I took my car over to automotive instincts. They took it right in diagnosed the issues, and went right to work. As always, they did a great job and I got my car back on time and in great shape. Highly recommend this repair shop.
By Verified Customer in Granada Hills, CA
I have been going to Automotive Instincts for an over 20 years - they are reliable and helpful in every way.
By JOSE C. in Sylmar, CA
As Always Automotive Instincts performs at their Best.
By BILL M. in Simi Valley, CA
Steve started servicing my first Honda in 1980. For the last 44 years the great service has continued through several cars. Automotive Instincts has serviced two generations of our family. It would have been 3 generations had one family family member not been moved out of state. Thanks for always being honest, friendly and efficient. I have recommended Automotive Instincts to many others and all have said, "Thank you" for it.
By EDWARD R. in Northridge, CA
These guys always do a great job.