• Would recommend?
    Yes
    Consistent, reliable service

    By Verified Customer in Northridge, CA

    AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    10/09/2018

  • Would recommend?
    Yes
    Automotive instincts review, they are the best

    By JOYCE R. in Van Nuys, CA

    I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

    Vehicle:
    Honda CR-V

    Service Date:
    06/20/2018

  • Would recommend?
    Yes
    I always get excellent service!

    By BARBARA O. in Northridge, CA

    When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

    Vehicle:
    Toyota Avalon

    Service Date:
    06/14/2018

  • Would recommend?
    Yes
    Always great service

    By LILY R. in Pacific Palisades, CA

    Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

    Vehicle:
    Acura

    Service Date:
    12/22/2017

  • Would recommend?
    n/a
    Automotive instincts

    By DENNIS U. in Granada Hills, CA

    Excellent service and competitive pricing. I have been a repeat customer for over 25 years. Never a problem in all those years.

    Vehicle:
    Honda Accord

    Service Date:
    08/21/2026

  • Would recommend?
    n/a
    My go-to auto shop

    By JAMES Y. in Northridge, CA

    I take all the family cars here

    Vehicle:
    Lexus ES 350

    Service Date:
    08/19/2026

  • Would recommend?
    n/a
    Great service all around!

    By ERIKO H. in Valencia, CA

    ⭐️⭐️⭐️⭐️⭐️ The repair solved the problem, and now my air conditioning system is working perfectly! Thank you to Steve and his team for taking such great care of my car. I also really appreciate Scott’s excellent follow-up and communication throughout the process. Great service all around!

    Vehicle:
    Mazda CX-9

    Service Date:
    08/19/2026

  • Would recommend?
    n/a
    Maintenance check up and filter replacement

    By WARREN G. in Northridge, CA

    As always, I’m always satisfied when I bring my car in. I couldn’t be happier that I have found a place that I trust. I’m always confident that they will address whatever it is that needs to be addressed. Respectfully, Warren G.

    Vehicle:
    Nissan Altima

    Service Date:
    08/17/2026

  • Would recommend?
    n/a
    Quick service

    By SUSAN B. in Northridge, CA

    Minor service performed in record time! I did have an appointment which I think is helpful.

    Vehicle:
    Mazda CX-5

    Service Date:
    08/10/2026

  • Would recommend?
    n/a
    Outstanding services

    By LORETTA D. in Van Nuys, CA

    They greet you with a smile and know your name. Honest and reliable service, communicates clearly and have great prices. Respect your time and budget. Ensures that you know what needs to be taken care of and when.

    Vehicle:
    Honda Civic Coupe

    Service Date:
    08/07/2026

  • Would recommend?
    n/a
    Great job!

    By SUSAN M. in Northridge, CA

    The shop is clean and the staff are friendly and professional

    Vehicle:
    Nissan Sentra

    Service Date:
    08/06/2026

  • Would recommend?
    n/a
    Competent and professional

    By STEVE M. in Northridge, CA

    First time with AI, service was performed as quoted and was timely. I was kept informed during the service. My initial impressions are very good.

    Vehicle:
    Nissan Altima

    Service Date:
    08/05/2026

  • Would recommend?
    n/a
    Great service.

    By ADRIANNE W. in North Hills, CA

    Automotive Instincts is the best! I always trust them with their work. I’ve been going to them for a long time & have never had anything but a good experience. .

    Vehicle:
    Honda Civic Cpe

    Service Date:
    08/03/2026

  • Would recommend?
    n/a
    Still the best

    By ROBERT S. in Chatsworth, CA

    Always appreciate the quick, friendly service. I can rest assured the work has been done correctly.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    08/03/2026

  • Would recommend?
    n/a
    Best service ever - every time!

    By MEG M. in Sherman Oaks, CA

    Got new tires so last Thursday (16 Jul) brought my Subaru to get an alignment & an oil change 'cause I'm going to WA state. Took a seat, settled in, checked my texts when Danny came from the bays with unexpected news. Seems my radiator was about to burst! My Subbie's mechanic did more investigating - oil was leaking into the radiator, hoses were crumbling & they needed to keep my car while they ordered/installed the new parts. IF they hadn't found problems, unknown to me, "awful" could have happened going up the 5 or just driving to my fav market. YOU CAN TRUST THEM TO TAKE OF YOUR CAR - - - & you, too!

    Vehicle:
    Subaru Crosstrek

    Service Date:
    07/22/2026

  • Would recommend?
    n/a
    Automotive instincts is the best!!

    By JACK R. in Northridge, CA

    I’ve been taking my Hondas there for years. But they’re Hondas. They don’t need much maintenance, but when they do, I go see Danny or Ed and the work gets done right, fast and at a fraction of what the dealers would have charged. Fast, friendly service at a very reasonable price. What else would you want in a mechanic ?

    Vehicle:
    Honda Civic Cpe

    Service Date:
    07/22/2026

  • Would recommend?
    n/a
    Great customer service!!

    By RUTH B. in Northridge, CA

    At Automotive Instinct I get personal experience. Edwin always makes it easy to schedule an appointment, he calls me with his findings and the car is ready timely. His prices are reasonable!

    Vehicle:
    Lexus ES 350

    Service Date:
    07/21/2026

  • Would recommend?
    n/a
    Excellent service, extremely professional

    By FRANCOIS W. in Northridge, CA

    Extremely progessional, excellent service and very friendly.

    Vehicle:
    Mazda CX-5

    Service Date:
    07/20/2026

  • Would recommend?
    n/a
    Excellent lexus service

    By KEN K. in Northridge, CA

    Nothing better than having your car serviced by folks you can trust and service your car with quality OEM parts.

    Vehicle:
    Lexus RX

    Service Date:
    07/17/2026

  • Would recommend?
    n/a
    245k service

    By Verified Customer in Tujunga, CA

    Automotive Instiincts did a great job on 245K service on my 2004 Toyota Tacoma they replaced what i wanted and even did electrical test since i mentioned was having starting issues. Found dead cell on battery adviced and called for approval for battery replacement

    Vehicle:
    Toyota Tacoma

    Service Date:
    07/15/2026