• Would recommend?
    Yes
    Consistent, reliable service

    By Verified Customer in Northridge, CA

    AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    10/09/2018

  • Would recommend?
    Yes
    Automotive instincts review, they are the best

    By JOYCE R. in Van Nuys, CA

    I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

    Vehicle:
    Honda CR-V

    Service Date:
    06/20/2018

  • Would recommend?
    Yes
    I always get excellent service!

    By BARBARA O. in Northridge, CA

    When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

    Vehicle:
    Toyota Avalon

    Service Date:
    06/14/2018

  • Would recommend?
    Yes
    Always great service

    By LILY R. in Pacific Palisades, CA

    Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

    Vehicle:
    Acura

    Service Date:
    12/22/2017

  • Would recommend?
    n/a
    Excellent

    By TERRI P. in Woodland Hills, CA

    Have been using Auto Instincts for more then 10 years. They are honest, timely, and have integrity.

    Vehicle:
    Lexus RX 450h

    Service Date:
    06/14/2024

  • Would recommend?
    n/a
    Best crew

    By PAUL S. in Winnetka, CA

    Finally there is a place you can go to get your vehicle fixed from people who know what’s going on. Been going here for about 3 yrs now after looking around for mechanics who know what they are doing.. They don’t beat around the bush. Recommend to all my friends and family. Thanks to Edwin, Daniel and their crews.

    Vehicle:
    Honda Odyssey

    Service Date:
    06/13/2024

  • Would recommend?
    n/a
    Excellent service. the bill is broken down where i can see your pricing is reasonable.

    By VICKIE H. in Oxnard, CA

    Good service. Danny gave me good explanations why items and parts needed to be replaced.

    Vehicle:
    Toyota Highlander

    Service Date:
    06/13/2024

  • Would recommend?
    n/a
    Always the best

    By Robert S. in Chatsworth, CA

    Always the best Honda Service. They have proven themselves over the years to be the ones you can trust with your Japanese car.

    Service Date:
    06/10/2024

  • Would recommend?
    n/a
    Civic repair

    By CHRIS W. in Northridge, CA

    New tires, alignment, and a/c recharge done as expected.

    Vehicle:
    Honda Civic Sdn

    Service Date:
    06/07/2024

  • Would recommend?
    n/a
    Friendly, professional, knowledgeable.

    By Verified Customer in Sylmar, CA

    They explained the process to eliminate my concerns re the air conditioning system. Very helpful.

    Vehicle:
    Honda CR-V

    Service Date:
    06/05/2024

  • Would recommend?
    n/a
    Car service

    By LARRY S. in Granada Hills, CA

    Excellent service, fair pricing. Experienced and friendly staff. Only buy cars they can service.

    Vehicle:
    Toyota Prius

    Service Date:
    06/04/2024

  • Would recommend?
    n/a
    Routine oil change

    By RICHARD S. in Northridge, CA

    Requested a time for the maintenance when I could wait while car was serviced. Told to show up at 11:00 am was on the road before noon. As usual, the staff was very efficient as well as friendly. Lucky I selected this place to service my autos over 25 years ago!

    Vehicle:
    Honda Accord Coupe

    Service Date:
    05/31/2024

  • Would recommend?
    n/a
    Excellent service

    By ARIANNA J. in Northridge, CA

    I had a wonderful experience here! I came in for a coil/spark plug issue and an oil change. I gave them my car and let them handle it and they fixed it up nicely. They’re super transparent with their prices and is honest. The best thing that I loved was their shuttle services. Thank you to David who was super professional and kind!

    Vehicle:
    Hyundai Elantra

    Service Date:
    05/29/2024

  • Would recommend?
    n/a
    A long distance problem handled

    By DERRELL S. in Northridge, CA

    My daughter is a student at Northridge and her car broke down. I am over a hundred miles away so I needed a car repair shop that would work with me and do an good job. Automotive Instincts handled the repair expertly and stayed in touch throughout the process, thanks.

    Vehicle:
    Hyundai Sonata

    Service Date:
    05/29/2024

  • Would recommend?
    n/a
    Brought in my daughter’s prius for a tricky part repair. danny and the great staff fixed it and i was on my way in less than an hour!

    By ERIC - MEGAN S. in Northridge, CA

    Automotive Instincts proves itself, over and over, to be the best service and repair company in town. Their attention to detail and customer satisfaction is like no other. And, their prices remarkably fair.

    Vehicle:
    Toyota Prius

    Service Date:
    05/28/2024

  • Would recommend?
    n/a
    Automotive instinct is the best

    By GARY S. in Valencia, CA

    I have been a client of Automotive Instincts for 35 years. Steve, Edwin, and the staff are consummate professionals. They are friendly, knowledgeable, and do the service/repair right the first time, every time.

    Vehicle:
    Honda CR-V

    Service Date:
    05/16/2024

  • Would recommend?
    n/a
    Personable- fast- professional

    By JANICE F. in Northridge, CA

    Excellent service on my Honda hybrid accord today!

    Vehicle:
    Honda Accord Coupe

    Service Date:
    05/14/2024

  • Would recommend?
    n/a
    Above and beyond thanks !

    By SCOTT D. in Northridge, CA

    Complex situation but you guys solved the riddle. Great job. Thank you.

    Vehicle:
    Honda Civic Coupe

    Service Date:
    05/10/2024

  • Would recommend?
    n/a
    Fantastic

    By MELODY W. in West Hills, CA

    I would never take my car anywhere else. Friendly, efficient, knowledgeable, just great all around.

    Vehicle:
    Honda CR-V

    Service Date:
    05/07/2024

  • Would recommend?
    n/a
    Great as usual

    By BETSY T. in Chatsworth, CA

    As usual an excellent experience. Service writer Edwin is grt. Service technician is on top of cars needs. If anything comes up in inspection get immediate call and description of anything needed. Usually can take car on emergent basis if necessary

    Vehicle:
    Toyota Camry

    Service Date:
    05/09/2024