AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

Great customer care, fast reliable service at competitive pricing.

The cordiality among employees and their friendly and informative interactions with customers gave me a good feeling. The waiting area was very comfortable with coffee available and a nice bathroom. Heidi was very efficient yet friendly.

Needed something unusual.....the cable to the lever that opens the trunk and gas cap door.....I always trust Automotive Instincts for the best price and most trustworthy service.

Everyone here is very professional, thorough and willing to do all they can to offer the best service experience .

Great customer service. Fair prices, great communication with all their customers. I recommend them to all my friends and family.

Friendly and knowledgeable staff. I recommend Automotive Instincts to anyone and will be going back.

Lehman said he was happy with them. He said they are always so polite and they finish the job on time.

Called in the Am seen the same afternoon. Tires rotated, oil changed, fluids filled, filters changed, brakes checked, car driven for inspection. Been going here over 20 years for the family cars. Warm welcome and fair prices! Trust like family!

Edwin and the team are always fantastic! I’ve been coming for years and recommend AI to everyone!

I’ve been going to Automotive Instincts for several years, most recently to have the air conditioning repaired on my 13 year old Subaru. I got the car back after four hours was delighted with how it turned out and with a cost that was below what I was expecting. Very happy customer!!

I came in after buying a Honda CRV from a private party and didn’t realize my shocks and bushings were completely blown out due to heavy shaking while driving. They did a great job doing an analysis of my entire car and I was impressed by how honest and knowledgeable they were about my vehicle needing repairs to drive safely on the road! Thanks to Rudy the mechanic and Edwin at the front desk for helping me out and making my car safe to drive! I’ll be back really soon to get my maintenance and repairs done on my vehicle from now on! I trust this shop and will be getting all my future cars maintained here! Definitely recommend anyone who needs an excellent mechanic shop that knows what they are doing. No gimmicks, good pricing and great communicative service! They just know!

Friendly prompt service at a fair price

Steve runs an ethical honest business. He stands by his teams work and advises clients about the pros and cons of doing work now vs. later so the customer can decide when it’s right for them. I have based my car purchases upon the types of cars they service as a reliable car that doesn’t break down and honest mechanics are important to me.

Steve and crew were amazing. Had a crazy air bag light problem with no codes and Steve figured it out. Also honest about my brakes and rotors. Heidi at the front desk was awesome as well, very easy to talk to and funny. Will be coming back for all my auto needs.

We will never go anywhere else for service on our Hondas.

Have been buying Honda’s since the 80’s and going to the the same mechanic the whole time. He kept my cars alive for years. Then he retired and referred us to Automotive Instincts. I have come to trust them 100%. Heidi is fantastic!,