By Verified Customer in Northridge, CA
AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.
By JOYCE R. in Van Nuys, CA
I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary
By BARBARA O. in Northridge, CA
When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.
By LILY R. in Pacific Palisades, CA
Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.
By ROSA M. in Canoga Park, CA
First time coming here, was very hesitant since it’s my first time getting my car fixed alone. I was searching for a repair shop that was respectable and very honest and straight forward. Automotive Instincts appeared as one of the highest rating in reviews. And now I know why, Danny was patient in explaining the problems my car had and always letting me know any updates before getting my approval on the work that my car desperately needed. Definitely coming back for sure!
By VICKI U. in Northridge, CA
I’ve been taking my Acura TSX 2007 there since new. I just picked it the car up from service today. They always fix it as promised. I always get an estimate prior and never surprises.
By Verified Customer in Northridge, CA
Service was done efficiently and quickly. Great job always.
By KATHLEEN R. in Altadena, CA
My family has been trusting the owner since the 1970’s. We take care of our cars, but are not extravagant and we don’t have “car problems.” That’s because the team helps keep cars “healthy” at a fair price. We highly recommend them!
By Verified Customer in Northridge, CA
Can count on them to do it right the first time great service place. I’ve been going there over 40 years. This is the place to go for a Japanese car.
By DIANE M. in Encino, CA
I’ve been coming to AutomotiveI Instincts for almost 40 years. I have never had a problem with any sort, they do exactly what they say They’re gonna do. Any problems, they call me right away and we talk about it.
By ELLIS C. in Encino, CA
Always takes care of business and nice people also! Edwin and gang rock!!
By PAMELA F. in Chatsworth, CA
I love Michelin tires. The ride is fabulous now for a 2013 Lexus.
By Verified Customer in Reseda, CA
I’m so thankful I found Automotive Instincts years ago. Great service, friendly people, fair prices.
By WADE S. in Northridge, CA
The front staff are always friendly, helpful and honest. The mechanics do incredible work for a reasonable price.
By MARK M. in Northridge, CA
Automotive Instincts (AI) provides the best service I’ve ever had. Steve and his team are all pros. They service our 2002 Toyota Tundra and 2026 Honda CRV, and have done so for over 5 years. Very high ethics folks. Probably not the cheapest prices, but they are fair and reasonable. We won’t take our cars anywhere else. Interestingly, today I took my Tundra in for an oil change. In the lobby, I met a gentleman who brings his cars from Pasadena because he trusts AI so highly. Money can’t buy high ethical standards. You won’t go wrong with these guys.
By Verified Customer in Chatsworth, CA
I brought my car in without appt. They diagnosed the problem, ordered the part, and did the repair. Edwin as usual was fantastic in fitting me in. THANK YOU, AI
By RASHEEDAH L. in Canoga Park, CA
Would highly recommend to friends and family
By MARY ARLEEN F. in Northridge, CA
I have been going to Automotive Instincts for years and with many different cars I find their Service to be exceptional. With a fair and reasonable pricing. And the people at the front desk, today was Edwin, have been there for many years. I highly recommend Automotive Instincts for your car Service
By BARBARA F. in Thousand Oaks, CA
Today my Lexus was serviced by Automotive Instincts. They were very professional and efficient. The management is very friendly and respectful. I highly recommend giving them a try!
By LINDA B. in Los Angeles, CA
If you have an appointment, they always take you on time, explain what is needed or not needed, efficient, trustworthy and fair prices.