By Verified Customer in Northridge, CA
AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.
By JOYCE R. in Van Nuys, CA
I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary
By BARBARA O. in Northridge, CA
When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.
By LILY R. in Pacific Palisades, CA
Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.
By Verified Customer in Northridge, CA
Thank you for fixing my car handle in a timely manner and for a fair price! Your people are always so friendly, knowledgeable, and respectful. I appreciate all that you do for us.
By SUSAN L. in Reseda, CA
I have been going to Automotive Instincts for almost five years now and I trust them with all my money. They are always up front and honest. They don’t charge more than necessary and explain charges so nothing is ever a surprise. I know my car is in good hands.
By HORACE L. in Northridge, CA
Its refreshing to work with an honest and respectable auto mechanic business. These guys have been my go to repair shop for years!
By NELSON A. in Los Angeles, CA
Very accommodating with my late arrival, nice waiting area with TV and coffee. Quick service time with clear results.
By RAY M. in CA
Very happy with the professional technical support and friendly service recently experienced at Automotive Instincts. They have done it ‘consistently right’ since I first started using them for service on my Honda vehicles in 1986.
By TED Y. in Northridge, CA
AC not working properly. Diagnose, replace Schrader’s valves, added die in case of leaks, recharged system and did it in less than a day. Great guys for your Foreign Cars. Too bad they don’t do domestic too!
By BETSY T. in Chatsworth, CA
Great!!!! We have never had a bad experience. Everyone is kind, honest, and personable.
By DAVID H. in Reseda, CA
This is my 2nd family car I bring, they are efficient, honest and friendly.
By Verified Customer in Burbank, CA
I went to have a noise coming from my 2024 Kia Sportage looked at. Although I did not have any work done (just an oil change), Kevin and Scott were extremely helpful and knowledgeable. They did not let me waste time and money on something that was covered under my warranty. They could have easily "fixed" the problem and still sent me to the dealership. But they saw my frustration, and educated me on the world of warranties and dealerships. I will keep them on speed dial if I need any work done.
By Mary P. in Sylmar, CA
I started using Automotive Instincts about 30 years ago.as my children became teens I only bought a car after it was inspected at Automotive Instints.They have saved me from buying at least 3 lemons.The money I paid for inspections has saved cash and heartache. I moved from Northridge 8 years ago but I still depend on Automotive Instincts to keep my car running at a fair price.
By MARY P. in Northridge, CA
I started using Automotive Instincts about 30 years ago.As my children became teens I only bought a car after it was inspected at Automotive Instincts. Because they inspected the cars so thoroughly I avoid buying 3 lemons. The money spent for the inspection saved cash and heartache. I moved from Northridge but so depend on their honest and affordable rates I willing drive the 30 minutes to have my service.
By STEVE G. in Northridge, CA
As usual, great service from Edwin, et al.
By DAVID M. in Northridge, CA
Very professional. Went in for 3 service items to do, as was told by the dealer. They checked the items I told them, as told by the dealer to me. They checked carfax and I was told that 2 of the 3 items was previously done and not needed now. I was thankful to them for being honest and now they have a customer for life.
By VICKY K. in Reseda, CA
They get the work done quickly, and are so much more reasonably priced than the dealer. Plus they have a comfortable waiting area.
By GREG G. in Palmdale, CA
Needed new tires on my car. Steve came through beating All American Tire and set me up as promised. thank Steve and Automotive Instinct G Gerlich
By Verified Customer in Van Nuys, CA
Outstanding services. They always greets with a smile and remembers all their long time customers personally by our names. Was really happy with the prices. So thankful for them.