AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

My daughters front brakes went into full grind mode the morning of Christmas Eve. I called Automotive Instincts around 8:30 a.m. on the off chance they'd be open. To my surprise, my call was answered. I asked how long they were open. Till Noon. I was like, ugh. He asked what was wrong, I explained the brakes. And they said to bring it in. Arrived around 9:00 am, dropped the car off, and took an Uber home. Not only did a I get a call 30 minutes later, confirming what I had expected, front rotors and brakes shot. They said they may be able to finish it before they close. Not only did they finish it at about 11:45, they waited till about 12:10 for me to arrive and pick it up. in a roughly 3 hour time span with no brakes to driving home with brakes was a little Christmas Miracle. At least for my daughter :) Beyond pleased.

I am very happy with the all round service by the front desk and technicians.

Debbie said they always treat her fairly, are honest, and she wanted to thank them for the great service she gets.

These guys are always on top , they never leave a customer not satisfied! My cars are always better after service from this gentleman!

Great place with excellent mechanics and knowledgable, professional staff.

I’ve been going to Automotive Instincts forever because they are honest, won’t recommend services you don’t need, and charge fair rates for their work. Highly recommend them for Japanese cars!

AI did a 30k service on my Lexus ES350. Lexus said $700-900. AI did it for $180. Edwin said Lexus stuffs their service with useless add ons. AI does only what is necessary and needed. I also had a faulty low tire light sensor that Lexus said would cost $600 to replace all the tire sensors since they couldn’t identify which one was bad. AI filled the tires and reset the light fixing the problem. No charge! Do not go to the dealer!

They are always of the highest quality in providing service. I trust them implicitly.

The staff was professional and friendly. They took care of my car in a timely manner.

I took my car here after the dealer service department recommended multiple repairs. Automotive Instincts reviewed and was able to do the repairs for a more reasonable cost.

So far things looks fine. The only issue was needing to wait for parts but I guess that was not avoidable.

Automotive Instincts provides excellent service. At least 30% less than what the dealer charges and the turn around time is much quicker. Also, they never try to upsell you. They are very honest and will help you prioritize and time repairs so as to ease the expense of owning a vehicle.

In pouring SoCal rain, my battery decided to die! Called AutinInst & asked if 1) they had a one that would work w/my Subbie & 2) could I come out after AAA gave me a jump Their answer: YES😉 Their customer (as well as mechanical) service is The Best!!! Good folk

I have been more than pleased for 20 years. Excellent work, considerate, timely. I’m very comfortable w their assessments and estimates. Excellent mechanics. My car is 17 yrs old, very reliable. Edwin very knowledgeable. Steve runs a very reputable business. Danny is great as well and their driver. Vicki U.🥰

I have only had good experiences bringing my car to AI. I trust them to do the best & have never been disappointed.

Had a minor service on my 2004 Acura TL. They were quick efficient and reasonably priced. They honor AAA discount as well!