• Would recommend?
    Yes
    Consistent, reliable service

    By Verified Customer in Northridge, CA

    AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    10/09/2018

  • Would recommend?
    Yes
    Automotive instincts review, they are the best

    By JOYCE R. in Van Nuys, CA

    I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

    Vehicle:
    Honda CR-V

    Service Date:
    06/20/2018

  • Would recommend?
    Yes
    I always get excellent service!

    By BARBARA O. in Northridge, CA

    When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

    Vehicle:
    Toyota Avalon

    Service Date:
    06/14/2018

  • Would recommend?
    Yes
    Always great service

    By LILY R. in Pacific Palisades, CA

    Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

    Vehicle:
    Acura

    Service Date:
    12/22/2017

  • Would recommend?
    Yes
    Amazing place that isn’t trying to take your money

    By BRIANNA M. in North Hills, CA

    I’ve been going here for the past year or so and I will never go anywhere else. Edwin is so helpful and sweet and the prices are so fair. Many mechanics seem to make up problems to drain more money out of people but this place has never once made me question them! I recommend them to everyone now

    Vehicle:
    Toyota Camry

    Service Date:
    03/05/2021

  • Would recommend?
    Yes
    Great service

    By BRIAN G. in Northridge, CA

    We've been taking our cars here for service for 20 years. Automotive Instincts provides great automotive repairs and service with very professional and personable personnel. I am confident bringing our cars here for any issue. And, we use our AAA membership to get a discount.

    Vehicle:
    Honda Pilot

    Service Date:
    03/05/2021

  • Would recommend?
    Yes
    Sustained excellence!

    By RICHARD G. in Westlake Village, CA

    I've been taking my truck to AI for many years - I continue to have nothing but good experiences. Most recently I had to have my truck towed in and AI made everything easy. First, I didn't have to arrive with the vehicle as I was able to simply have the tow-truck driver drop it off. Very quickly the diagnosis was complete, problems identified and work initiated. Going in I knew I needed additional work done on the brakes and I also needed new tires - they handled it all. They even beat the price of the same set of tires from my usual source. The car was available for my pick-up as agreed. Not only were all the repairs done to my satisfaction, I received a pleasant surprise with AI cleaning my foggy head light filters at no charge - just because. Now they are clear and the lights shine brightly! Like I said, nothing but good experiences. Richard.

    Vehicle:
    Toyota Tundra 4WD Truck

    Service Date:
    03/03/2021

  • Would recommend?
    Yes

    By Leonard L. in Reseda, CA

    Leonard said that he's pleased with their work.

    Vehicle:
    Toyota Camry

    Category:
    Service

    Service Date:
    02/24/2021

  • Would recommend?
    Yes
    Personal service, honest repair suggestions

    By ELEANOR W. in Sherman Oaks, CA

    I’ve been dealing with them for over 15 yrs. have always received the best recommendations and courteous service. I trust them completely.

    Vehicle:
    Honda Civic Sedan

    Service Date:
    02/25/2021

  • Would recommend?
    Yes
    Great staff and service

    By Verified Customer in Newhall, CA

    Excellent staff and service always very informative!

    Vehicle:
    Lexus ES 350

    Service Date:
    02/25/2021

  • Would recommend?
    Yes
    Honk honk horn needed fixing

    By JACKY H. in Woodland Hills, CA

    Edwin always provides fast and expedite service. My horn was not working and got it fixed in a day.

    Vehicle:
    Lexus IS 250

    Service Date:
    02/19/2021

  • Would recommend?
    Yes
    Excellent service as always!

    By ROB R. in Northridge, CA

    Always great service at a fair cost. What more can I say.

    Vehicle:
    Toyota Avalon

    Service Date:
    02/19/2021

  • Would recommend?
    Yes
    Always there to help . very professional service

    By PERRY J. in Santa Clarita, CA

    Always good at finding and fixing problems. Great personal service. Everyone should have their service work performed here. Thank you Steve and Edwin.

    Vehicle:
    Lexus GS 400 Luxury Perform Sdn

    Service Date:
    02/19/2021

  • Would recommend?
    Yes
    Excellent service.

    By CATHY G. in Van Nuys, CA

    I have never left this shop not knowing what was wrong with my vehicle; a clear layman's explanation is always given. No work is ever done without my approval. I have been a customer for approximately 30 years. I only buy vehicles they service. Great workshop.

    Vehicle:
    Toyota Camry

    Service Date:
    02/11/2021

  • Would recommend?
    Yes
    The management & service

    By ANGEL B. in Canoga Park, CA

    There’s no mistake if you want to feel safe and secure this is the place to go, and again I must give a shout out to Edwin. I sat there waiting for my car this morning and witness how he handle all the clients 4 to be precise with a very knowledgeable and respectful manner. I have no problem recommending this facility they do great reasonable work you can’t beat them. I’m proud to be a customer and will remain one as long as I can it’s worth it.

    Vehicle:
    Honda Civic Sdn

    Service Date:
    02/18/2021

  • Would recommend?
    Yes
    Automotive instincts review

    By GARY S. in Valencia, CA

    I have been a customer of Automotive Instincts for 30 years. Whether it’s an oil change or major repair, Steve , Edwin, and the staff are the best. The service is always done right, and my car is ready when promised. They are the best.

    Vehicle:
    Honda CR-V

    Service Date:
    02/09/2021

  • Would recommend?
    Yes
    Customer service and professional

    By JOSEPH L. in Northridge, CA

    I was once again impressed with the customer sewrvice and the professionalism of the staff

    Vehicle:
    Acura RDX

    Service Date:
    02/02/2021

  • Would recommend?
    Yes
    New alternator. reasonable price. friendly service.

    By Verified Customer in Encino, CA

    I am very happy with the service.

    Vehicle:
    Honda Accord Sdn

    Service Date:
    02/17/2021

  • Would recommend?
    Yes
    Personal attention, quick service

    By MADELEINE P. in Northridge, CA

    I had a battery problem. The owner of the company went out of his way to help me and solve the problem. I have been happy with Automotive Instincts' services for close to 30 years and will continue to seek their help whenever needed.

    Vehicle:
    Acura Integra

    Service Date:
    02/01/2021

  • Would recommend?
    Yes

    By Pete T. in Los Angeles, CA

    Spoke with Rebecca. Rebecca said they did the work good. They have fair pricing and they are very courteous.

    Vehicle:
    Honda CR-V

    Category:
    Service

    Service Date:
    02/04/2021