By Verified Customer in Northridge, CA
AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.
By JOYCE R. in Van Nuys, CA
I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary
By BARBARA O. in Northridge, CA
When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.
By LILY R. in Pacific Palisades, CA
Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.
By MARIO S. in Granada Hills, CA
I've coming here for the past few years without a hiccup. The staff is not only very professional but knowledgeable without any hassles. Great price, great service, great location
By Verified Customer in Sylmar, CA
Very nice and hospitable people to deal with.
By Ronald S. in Northridge, CA
Ronald said the work is excellent, the customer service is great, they are very accommodating and the prices are good.
By JEFF F. in Reseda, CA
Been having my Hondas serviced here for 40+ years. Quality work and follow-up, reasonable pricing. Main issue is confidence that my cars will always be safe to operate and run efficiently.
By Verified Customer in North Hills, CA
The guys did a free inspection to diagnose my problem and explained everything to me. They had to backorder the part but I was able to keep my vehicle until the part arrived a few days later.
By Verified Customer in Northridge, CA
The service here is very quick and professional.
By CARLA M. in Granada Hills, CA
Very friendly and careful. Went far beyond for service. Very appreciative
By Jay C. in Canoga Park, CA
I've been a long time customer for over 20 years. They have taken care of my old 97 integra and current 2011 element. Professional, competent mechanic crew and the very helpful, friendly service reps in the front desk. Always great dealing with Edwin. He answered my many questions and offered advice on future repairs. No selling of unnecessary repairs here. Just recommendations. The owner knows how to run a business the right way. Much thanks to Edwin and mechanics for repairing my car today. God bless!
By IAN D. in Thousand Oaks, CA
Much appreciation and gratitude to Edwin, Danny, David, Scott, and Steve. A special thank you to Chai for his patience and for keeping my Legend rolling for many years — with many more years to come — even though Chai would probably rather see me becoming a "weekend warrior";) Many thanks to Scott for going above and beyond the call of duty and giving me a ride home!
By JOSEPH D. in Tujunga, CA
Automotive Instincts replaced my inner door handle due to peeling and spark plugs while my car was in for minor service. Wasnt able to change my spark plugs same day but car was ready next day before promised time. Steve and the guys at Automotive Instincts are best just as good as my old mechanic
By LAUREL N. in Northridge, CA
I've been going to Automotive Instincts for many years and going on 5 cars. They are honest, fair and a nice group of professionals.
By MARY P. in Northridge, CA
Went thru multiple mechanic to find an honest place with intelligent advice. Automotive Instincts has been a blessing in advice, price and dependable work. They have evaluated used cars before we wasted money on a lemon. Just had my spark plugs and oil changed. Am delighted at how better my car sounds. Thou I know longer live as close it’s worth my drive.
By ALEX M. in Winnetka, CA
They offered a great price and with great customer service. Thank you Danny!
By DEVON J. in Canoga Park, CA
I have a 2019 Acura Ilx I needed my valve fixed I had a major leak, spark plugs, and filter. My car was ready in one day that was very convenient. I’ll be back to get other things fixed in the future.
By Verified Customer in Reseda, CA
The best service in L.A. So happy I found them.
By ANGEL B. in Malibu, CA
This is the second service that I drove across the county for. They earn those high ratings! Clear explanations and expectations. Efficient and focused. I appreciated the AAA discount and free shuttle to/from nearby cafes while waiting. Owner Steve is excellent, an expert mechanic with decades of Honda know-how; he sets an easy tone of integrity that trickles down to all his friendly staff. Couldn’t recommend them any higher for your high ticket repairs. Thank you kindly, Automotive Instincts, for a great experience! :)