Curtis Auto And Detailing LLC

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

373 Reviews

98% Would Recommend
Latest Review 7 months ago

Reviews


ZP
Zach P.
Honeoye, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/10/2018
THESE REVIEWS ARE MADE BEFORE SERVICE IS COMPLETED
I live in Honeoye, less than 2 miles from Todd Curits Auto and Detailing and let us just say not many locals go here. To many instances where Todd would quote one price and charge additional hundreds of dollars or more for fixing "phantom issues".

If we, locals, do not go here....what does that tell you?

Verified Customer
Honeoye, NY
Subaru Legacy Wagon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2018
It's not.
STOP SENDING ME EMAILS I WILL NEVER BUY ANYTHING OFF YOU. HAVE NEVER, WILL NEVER. SHITS A JOKE.

Verified Customer
Bloomfield, NY
Cadillac DTS
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/19/2018
What a surprise
I don’t like raised voices telling me he won’t cover rust maybe you should not have put defective breaks and such on in Nov causing me to come back in April or maybe you never changed them in Nov but said you did? Then being accused of not driving or driving my car wrong which is causing the brakes to have to be replaced soo soon then after all this attitude I am given I then am told being all done no charge and then going to get car and being charged over 200 dollars.. I have been with Curtis auto for awhile but not anymore you don’t need my business obviously and I don’t need your wonderful customer service. I will not be going back for sure.

EP
Elizabeth P.
Canandaigua, NY
Kia Sportage
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/05/2018
Nice people, Not a great experience
I scheduled my car to be detailed and dropped it off (9am). At 1:15pm, I received a text stating the detailer was out sick - I had to reschedule. I made special arrangements to leave my car there...nothing was done for 4 hours...no one contacted me...I chose not to reschedule. I am really disappointed. Overall, they were highly recommended and the people were very nice, but they didn’t handle this correctly.

DA
Daniel A.
Conesus, NY
Ford Freestar Wagon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2017 Category: Service
Daniel said there were some problems with their communication. He asked them to repair something but there are still issues. He had an idea what it was and they tried to tell him it was something else. There were some issues with the computer system and the vehicle started stuttering again. He may possibly go back but they are expensive. They are nice people but is hesitant to recommend them.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Canandaigua, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/19/2017
Bad all around
I bought a car there and had to bring it back 4 times in 2 months to get problems taken care of. Never done on time always next day. Louner car leaks oil and smokes. Said they did one thing but didn't. Never go their again.

KV
Kim V.
Bloomfield, NY
Toyota RAV4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/19/2017 Category: Service
Kim said she had this business detail the interior and exterior of her vehicle but some parts of the vehicle were not clean. In the back, under the hatch, she could tell it was not vacuumed because there is still salt debris. On the center column there are paw prints and dog hairs in the cup holder. It was not done properly and she is not happy. She will not use them again.
This review was collected via phone interview by Customer Research Inc.

CF
Cohn F.
Avon, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Cohn said the business does good work. They are quick and they do give the customers a courtesy vehicle.
This review was collected via phone interview by Customer Research Inc.

BC
Bridget C.
New York
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Bridget said the service was great.
This review was collected via phone interview by Customer Research Inc.

SS
Scot S.
Bloomfield, NY
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Another great experience!
Very happy with the job you did on my Challenger! You never disappoint :-)

PL
Paul L.
New York
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Paul said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

TH
Theodore H.
Fairport, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Theodore said the business provided good customer service, and it was also neat and orderly.
This review was collected via phone interview by Customer Research Inc.

ET
ellen t.
Fairport, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Detailing
My car always looks brand new after being detailed. Todd took time to explain the wear and tear about tires to my husband and I.

AF
Ann F.
Naples, NY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Ann said she is a repeat customer of this business and never had a problem.
This review was collected via phone interview by Customer Research Inc.

AG
Alan G.
Bloomfield, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Alan said they did a good job. They finished on time.
This review was collected via phone interview by Customer Research Inc.

LF
Lynelle F.
Hemlock, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Lynelle said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Honeoye, NY
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Inspection
Easy to schedule. Great job interior detailing as well. No issues

TM
Tim M.
Springwater, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
GREAT customer service and honest pricing
Todd is always very informative on the repairs that are needed and he details the cost up front.

PG
Peter G.
Honeoye, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Peter said Todd does whatever he asks and he has been dealing with him for years. Todd is honest, does his work in a timely manner and he is reasonable on his prices.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Honeoye, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Inspection
I had just registered my car and stopped by Curtis Auto to schedule an inspection. Todd got it done ✅ the same day and even attached my new license plates for me. I was thrilled as I am a senior.