Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

37 Reviews

97% Would Recommend
Latest Review over 3 years ago

Reviews


BM
BRAIN M.
Virginia Beach, VA
Ford Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/25/2014
3 visits to get it right
I took my truck in for an oil change and air filter replacement. Apparently an apprentice worker did the work on my truck and the work was not inspected by the licensed mechanic for quality control. Parts were put back on incorrectly and fluids were not topped off. It took 3 visits to get my truck right which took time away from my work schedule. There was no mention of compensating my time.
Before this visit, I would have recommended this business to a friend. However, after discovering these issues myself, I am beginning to question any recommendation.

JB
Jim B.
Virginia Beach, VA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2014 Category: Service
Jim said the staff was courteous and informative. They took care of any problems he had.
This review was collected via phone interview by Customer Research Inc.

SM
Stuart M.
BMW 323Ci
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
Stuart said he has to take the vehicle back for a second visit because it is making a funny sound.
This review was collected via phone interview by Customer Research Inc.

C
CLINT
Virginia Beach, VA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2015
We Love Courthouse
Our business has a small fleet of 8 vehicles. Courthouse Imports does all of our service and repair work. They provide very prompt service at an excellent price. Furthermore, their knowledge and attention to detail saves us alot of time and money. I would recommend Courthouse Imports to anyone looking for quality engine and mechanical repair.

KH
KAREN H.
Virginia Beach, VA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2015
Convenient, trustworthy
Scott and his team have worked on all if our vehicles for years and we have never felt uninformed or had that uneasy "maybe I paid for something I don't really need" feeling.

WY
Winfield Y.
Virginia
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
Winfield said the business provides good service and the employees know what they are doing.
This review was collected via phone interview by Customer Research Inc.

PG
Paula G.
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Paula said she was not there long and Scott did an awesome job.
This review was collected via phone interview by Customer Research Inc.

EG
Earl G.
Virginia Beach, VA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014 Category: Service
Earl said the business did the repairs in a timely manner and everything works fine.
This review was collected via phone interview by Customer Research Inc.

DV
Dennis V.
Virginia Beach, VA
Toyota ECHO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2014 Category: Service
Dennis said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GL
Gary L.
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2014 Category: Service
Gary said this business kept him informed. They let him know before doing the work and there were no surprises.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Virginia
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014 Category: Service
John said he has very good faith in Scott as a mechanic. He has taken care of him for a long time.
This review was collected via phone interview by Customer Research Inc.

BB
Bobby B.
Ohio
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2014 Category: Service
Spoke with Dawn. She said everything was great because they provided great service, the repairs were fast and she really trust this business.
This review was collected via phone interview by Customer Research Inc.

DV
DAVID V.
Virginia Beach, VA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2014
Excellent
Honest price for work that needs done. NEVER adds additional work just because we don't speak "engine language."
Has vehicles ready when promised.
Trustworthy, like he's part of my family.

JC
Jimmy C.
Chesapeake, VA
BMW 335i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2014 Category: Service
Spoke with Mary. She said the business is fast, efficient, and did awesome service. She said the mechanic is trustworthy.
This review was collected via phone interview by Customer Research Inc.

SA
Shawn A.
Virginia Beach, VA
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014 Category: Service
Shawn said Scott knew his products, and communicated very well.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Virginia Beach, VA
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2014 Category: Service
John said this business treats him well.
This review was collected via phone interview by Customer Research Inc.

RK
Regan K.
Virginia Beach, VA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Regan said they had good customer service, finished in a timely manner, and worked with her.
This review was collected via phone interview by Customer Research Inc.

SM
Stuart M.
Virginia Beach, VA
BMW 323Ci
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Stuart said they stayed late to wait for him to pick up his vehicle and they did the job right. He appreciates their help.
This review was collected via phone interview by Customer Research Inc.

WB
Wade B.
Pennsylvania
Nissan Armada
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Wade said the facility always takes care of him whenever he goes there.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Virginia
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Gary said this facility had his vehicle fixed in no time and at a good price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 37 in total