Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

551 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 1 day ago

Reviews


EK
Elaine K.
Reston, VA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Elaine said they are always awesome.
This review was collected via phone interview by Customer Research Inc.

RS
Randall S.
Herndon, VA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Great work!
Keith was outstanding and honest! Price quote and work details were very accurate. Very professional service and workmanship! Highly recommend!

JM
Joseph M.
Chantilly, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Quick in and out with my wallet intact
Came in with a tire rapidly losing pressure... Twenty minutes and some twenty bucks later, I was back on the road again with my tire patched and the other three topped off. Admittedly came in expecting to be told "I needed a new tire," but left with a solution to my problem and happily, my wallet not much lighter.

SR
Stan R.
Reston, VA
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Quick, professional service!
Quick, professional service! I was in good hands!

BB
Bruce B.
Reston, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
2005 Prius A/C repair
Took it in for a/c check. Was in one month prior for a/c leak and they fixed that issue, then this new leak occurred and they diagnosed a new leak from a different source but did not charge me for the diagnostic because the repair was too expensive for me to pay for. Nice guy and great customer care.

Verified Customer
Reston, VA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Good, fast, cheap.
Called in for an oil change, got it done same day. They replaced a couple bolts on my license plates, did my safety inspection, and emissions test all for around $110, which was less than I'd expected to pay. Will be going back for my next oil change.

Verified Customer
Reston, VA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019
Fast Service!
Excellent and fast service. Great location for Reston, VA residents. Also specialize in many vehicle repairs including Mercedes.

Verified Customer
Herndon, VA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019
State inspection and emissions test.
Did the job in time.

IG
Istvan G.
Herndon, VA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Istvan said everything went smoothly, and he was pleased with the service. He stated the staff did a good job, the price was fair, and he was happy it was finished quickly.
This review was collected via phone interview by Customer Research Inc.

EP
Erik P.
Reston, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Erik said the employees explained his service repair. They rectified his service issues.
This review was collected via phone interview by Customer Research Inc.

IM
Iga M.
Herndon, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Iga said her experience was great, and the staff knows what they are doing. She had gotten a diagnostic at a different facility with a long list of things that needed service, but when she came to this business, they told her much of it was not necessary and found a few other things that should be done. She is happy to have found them and plans to be back.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Reston, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
2005 Prius A/C repair
Excellent service experience. Prompt and courteous staff. Found an obscure leak and replaced the defective valves for just under $200. I'm a repeat customer and uniformly am very well satisfied. Trustworthy service.

SK
Sidney K.
Reston, VA
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Sidney said that the place provided him with good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Reston, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Doctor Mark
Mark is a true master technician/mechanic. Drawing from a broad knowledge base and lots of experience, he seems to have a keen and accurate sense when diagnosing a problem and the ability to clearly explain the problem and the decisions he makes. He also seems to have a good team that follow his guidance. So far, the the only problem I see is his popularity!

ME
Michael E.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Camry repair
The work was well done. We will continue to have are cars repaired here.

CH
Coker H.
Reston, VA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Coker said they were very helpful and she will definitely recommend to her friends.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Reston, VA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Oil change and radiator inspections
Thank you for your diligence and work you performed on my Nissan XTerra.

WB
Warren B.
Reston, VA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Friendly, prompt and professional service.
Hunters Woods station took great care of me and my LeSabre. I dropped in without an appointment. They squeezed me in and took care of my oil change. I did not have to wait long.

JB
Jeannine B.
Reston, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Great service!
I called and asked if there was availability for an oil change and was told that they had openings. My car was taken in immediately. I was told it would be ready in 40 minutes and it was. The woman in customer service was friendly and efficient.

MM
Micki/Nicole M.
Reston, VA
Cadillac ATS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Excellent service!
I had my oil changed and my car was ready before I expected it. The cost was less than they estimated, and they saved me a little money by having me not do something that I thought I needed but didn't. Instead of doing it and charging me, they advised that I really didn't need it!!! I really appreciate the honest advice!