Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

561 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 5 days ago

Reviews


GG
Glenn G.
Herndon, VA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2014 Category: Service
Glenn said he only went in for an oil change. The business informed him that he had many other problems with his vehicle which he did not know about, he greatly appreciated that.
This review was collected via phone interview by Customer Research Inc.

JJ
Jacob J.
Reston, VA
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Service
Jacob said this business was very quick, friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

NJ
Nancy J.
Reston, VA
Mazda Millenia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014 Category: Service
Nancy said she was leery of going in to the facility because she never used them before this visit. There was a problem with a flashing light in the vehicle. The person who assisted her gave off a really good vibe and resolved the problem quickly on the vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Reston, VA
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2014
Honest Guys
They do what was needed and did not over recommend services

EC
Emlyn C.
Reston, VA
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2014
AUTO MAINTENANCE
although AT THE END OF THE MONTH, ABLE TO GET va INSPECTIONS AND OIL CHANGE without extremely long wait. Excellent service.

EM
Ergita M.
Reston, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2014 Category: Service
Ergita said this business has a very good mechanic that she likes. They are very professional and they do a very good job.
This review was collected via phone interview by Customer Research Inc.

MH
Margaret H.
Reston, VA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2014
Nice place, honest guys
I was very happy with the work, plus they gave me a ride home.

AF
Ann F.
Reston, VA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2014
Small shop with personal attention.
Decent non-pressured repairs which I feel come with non gouging prices. Will allow oil changes with customer supplied oil and filter.

GA
GLENNA A.
Reston, VA
Kia Spectra5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2014
Customer Service
All staff are very pleasant with a smile to listen, advise and perform to accommodate the customer
Mark R. from Hunters Woods Exxon responded on 04/04/2014

Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.


BK
Bill K.
Reston, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Bill said the work was very good and the vehicle was delivered on time. Their price was fair.
This review was collected via phone interview by Customer Research Inc.

AO
Abdullah O.
Reston, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Abdullah said they did a good job.
This review was collected via phone interview by Customer Research Inc.

IM
Ismail M.
Vienna, VA
Acura 2.5TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Ismail said the service provided by the facility is awesome and the customer service is outstanding.
This review was collected via phone interview by Customer Research Inc.

AH
Arbi H.
Reston, VA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2014 Category: Service
Arbi said he had asked if they could call him when the work was completed but they never did.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Herndon, VA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2014 Category: Service
Bruce said overall the service went well but when they were telling him why he needed new brakes, he did not understand what they were talking about. He finally just agreed to the new brakes.
This review was collected via phone interview by Customer Research Inc.

LH
Louis H.
ALEXANDERIA, VA
Nissan 200SX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Louis said they were great and he was very happy.
This review was collected via phone interview by Customer Research Inc.

GD
Greg D.
Reston, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014 Category: Service
Greg said he was pleased with how fast they inspected his two vehicles. He has gone back since this visit because he did not think his lights were working. They put the lights on a screen to show him they were on.
This review was collected via phone interview by Customer Research Inc.

MS
MARGARET S.
Herndon, VA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2014
Good, convenient service
Service was thorough and quick - same day!

AB
Ashok B.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2014 Category: Service
Ashok said the service was good and the work was done on time.
This review was collected via phone interview by Customer Research Inc.
Mark R. from Hunters Woods Exxon responded on 03/04/2014

Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.


YM
Yosselyn M.
Reston, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2014 Category: Service
Yosselyn said they gave her attention and they are honest.
This review was collected via phone interview by Customer Research Inc.
Mark R. from Hunters Woods Exxon responded on 03/01/2014

Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.


RV
Ralph V.
Reston, VA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2014 Category: Service
Spoke with Jean. She said the prices are a little high. This is a local business.
This review was collected via phone interview by Customer Research Inc.