Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

546 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review about 16 hours ago

Reviews


AK
Augustine K.
Reston, VA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Augustine said they had quality service. They have good mechanics and he appreciates their good work. They are good people.
This review was collected via phone interview by Customer Research Inc.

QB
Quincy B.
Reston, VA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Quincy said his vehicle was done in a timely manner and everything was explained to him. He also said he really appreciates the prices and he will see them soon
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chantilly, VA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Fast Service, Good Rates, Excellent Work
We wouldn’t take our cars anywhere else - they’re professional, honest, and fair!

RB
Rajiv B.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Rajiv said his experience was very good.
This review was collected via phone interview by Customer Research Inc.

AG
Angela G.
Reston, VA
GMC Jimmy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Angela said it was more than she expected to pay but it was very fast and good service.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Virginia
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Tom said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JV
Jose V.
Sterling, VA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Jose said he was treated well and has no reason to complain.
This review was collected via phone interview by Customer Research Inc.

JS
Jesse S.
Reston, VA
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Jesse said the mechanic did a good job. However, the parking is ridiculous because it seems like the management is desperate to expand and there is about 20 yards of grass where they should be working on.
This review was collected via phone interview by Customer Research Inc.

RH
Ron H.
Reston, VA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Fixed and going again
Came in with a clatter that I suspected was a loose fire shield. Mark confirmed that was what it sounded like. Dropped off the vehicle and picked it up later the same day. All quiet! Very satisfied.

TP
Tyler P.
Fairfax, VA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Tyler said he was given fantastic service. He said Mark was wonderful.
This review was collected via phone interview by Customer Research Inc.

MK
Morris K.
Reston, VA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Competent, friendly, service in Reston.
Took in a new tire and existing wheel from my Mini Cooper for removal of the old tire, mounting of the new tire, and balancing. Job was done quickly and competently, and at a better than competitive price. I have had tire work done at many shops over the years, and have often been amazed at how poorly a relatively simple job can been done. My wheel was undamaged and clean, the weights were applied properly, and the tire inflated to the proper pressure. A road test confirmed that the balancing was right on. The three employees I talked to were all friendly and knowledgeable. Can't ask for more...

JD
Jesse D.
Reston, VA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Jesse said the service was great. It was timely and super convenient to his home. He was able to walk home and return to the facility when they telephoned him. They were timely.
This review was collected via phone interview by Customer Research Inc.

BG
Brenda G.
Herndon, VA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Timely and Trustworthy Service you can count on!
BEST SERVICE IN TOWN!!!!!! Mark is very trustworthy, honest, hardworking, and very timely on all my car repairs. The service I continue to receive at this establishment is nothing short of outstanding.

RM
Robert M.
Reston, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Robert said the business was able to fix the part that was broken, and he did not pay an arm and a peg. The emissions tech was good.
This review was collected via phone interview by Customer Research Inc.

HM
Hamid M.
Reston, VA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Faezeh. She said she liked the business.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Reston, VA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
John said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SA
Sebastian A.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Sebastian said Mark is helpful and informative but it has been a month and his vehicle is still not done.
This review was collected via phone interview by Customer Research Inc.

NN
Natalie N.
Reston, VA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Natalie said the service was very fast. It was even faster than she expected. The staff was courteous, polite, and called her way in advance to tell her when the vehicle would be ready.
This review was collected via phone interview by Customer Research Inc.

LJ
Lilia J.
Reston, VA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Master Mechanic Mike is trustworthy and does excellent work!
At Hunters Woods Exxon, I was treated well and my car was fixed without a lot of nonsense.
Mike is trustworthy and he is a certified GMC mechanic. I first brought my son's car to him and he was was very straightforward and honest when he fixed my son's car. So, I was very happy to bring my car to him. It's because of his good work that he is quite busy and I did have to wait a couple of days to bring in my car, but we talked over the phone and he provided information I needed to feel that my car was not going to fall apart. He also he explained everything in a way that I understood and didn't feel I was being talked down to. I could feel the difference in my car once he worked on it. He gave me a very clear estimate before any work was done or charged. I will continue to bring my cars to him.

MQ
Mohammad Q.
Reston, VA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Mohammad said the business did their job and it was trouble free.
This review was collected via phone interview by Customer Research Inc.