Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

537 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 7 days ago

Reviews


EP
Erik P.
Reston, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Erik said the employees explained his service repair. They rectified his service issues.
This review was collected via phone interview by Customer Research Inc.

IM
Iga M.
Herndon, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Iga said her experience was great, and the staff knows what they are doing. She had gotten a diagnostic at a different facility with a long list of things that needed service, but when she came to this business, they told her much of it was not necessary and found a few other things that should be done. She is happy to have found them and plans to be back.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Reston, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
2005 Prius A/C repair
Excellent service experience. Prompt and courteous staff. Found an obscure leak and replaced the defective valves for just under $200. I'm a repeat customer and uniformly am very well satisfied. Trustworthy service.

SK
Sidney K.
Reston, VA
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Sidney said that the place provided him with good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Reston, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Doctor Mark
Mark is a true master technician/mechanic. Drawing from a broad knowledge base and lots of experience, he seems to have a keen and accurate sense when diagnosing a problem and the ability to clearly explain the problem and the decisions he makes. He also seems to have a good team that follow his guidance. So far, the the only problem I see is his popularity!

ME
Michael E.
Reston, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Camry repair
The work was well done. We will continue to have are cars repaired here.

CH
Coker H.
Reston, VA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Coker said they were very helpful and she will definitely recommend to her friends.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Reston, VA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Oil change and radiator inspections
Thank you for your diligence and work you performed on my Nissan XTerra.

WB
Warren B.
Reston, VA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Friendly, prompt and professional service.
Hunters Woods station took great care of me and my LeSabre. I dropped in without an appointment. They squeezed me in and took care of my oil change. I did not have to wait long.

JB
Jeannine B.
Reston, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Great service!
I called and asked if there was availability for an oil change and was told that they had openings. My car was taken in immediately. I was told it would be ready in 40 minutes and it was. The woman in customer service was friendly and efficient.

MM
Micki/Nicole M.
Reston, VA
Cadillac ATS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Excellent service!
I had my oil changed and my car was ready before I expected it. The cost was less than they estimated, and they saved me a little money by having me not do something that I thought I needed but didn't. Instead of doing it and charging me, they advised that I really didn't need it!!! I really appreciate the honest advice!

FB
Francisco B.
Reston, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Exelente trabajo
Exelente servicio muy buen precio

MF
MATT F.
Reston, VA
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Do what you ask and done when they say
I just had my oil changed and tires rotated, but I was pleasantly surprised that they actually finished when they said it would be done, and they actually CONTACTED ME when it was finished.

TC
THOMAS C.
Herndon, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Reliable Auto Service
Hunters Woods Exxon provides reliable auto care at an affordable price.

NG
Nancy G.
Reston, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019
Back to Great Local Mechanic
So I had a bad experience the last time I visited this Exxon. Basically waited all day for them to fix my car only to find out they hadn’t done anything when I came to pick it up. Because this was the one and only time I’ve experienced less than great service, I decided to give them another try. So happy I did! Super fast, high quality service! Back to what I expected at this local garage. I guess everyone is entitled to a bd day once in a while.

Verified Customer
Reston, VA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Manager was serious & helpful
Left my vehicle over night because of a flat tire, came in the next day was fixed and ready to go.

EP
Erik P.
Reston, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Erik said he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

MN
Murray N.
Reston, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Murray said he gives this facility very high marks. They did an excellent job and he likes the staff. .
This review was collected via phone interview by Customer Research Inc.

ED
Ec D.
Reston, VA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Ec said he had fast wonderful service.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
Reston, VA
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Solid work
The master mechanic knows his cars. The work was solid and I would recommend the shop for any car.