Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

501 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 3 days ago

Reviews


CS
Christopher S.
Florida
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Christopher said the staff was super honest and friendly.
This review was collected via phone interview by Customer Research Inc.

VB
Victor B.
Orlando, FL
Pontiac Sunfire
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Victor said the mechanic and the business are great. However, the service was much more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

BC
Benjamin C.
Orlando, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Benjamin said the service at this business was great. They took care of him right away and he waited less time than what he was told. He would like to tell them to keep up the hard work.
This review was collected via phone interview by Customer Research Inc.

MO
Mohamed O.
Orlando, FL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Mohamed said this business is friendly, honest and they have great customer service.
This review was collected via phone interview by Customer Research Inc.

MM
Martha M.
Orlando, FL
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Martha said the staff checked the vehicle out. They found problems and they corrected them. She appreciated that.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 08/23/2017
Martha
Hi
Thanks for the 5 stars.

HR
Holly R.
Florida
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Holly said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Orlando, FL
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Lee said the service was fine and they finished in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

DC
Dustin C.
Florida
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Dustin said they were really nice and polite. He thanked them for their hard work.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 08/23/2017

Hi
Dustin

Thanks for the compliments


MP
Michael P.
Orlando, FL
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Michael said the employees were generous, understanding, and they provided solutions.
This review was collected via phone interview by Customer Research Inc.

DM
Diana M.
Orlando, FL
Lincoln Town Car
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2017 Category: Service
Diana said the service was good at this business.
This review was collected via phone interview by Customer Research Inc.

IA
Ihab A.
Florida
Mercedes-Benz Sprinter Cargo Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Ihab said this business did a good job with his vehicle and it is fine.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 08/23/2017
Hi
Ihab,
Appreciate the feedback.

EW
Eddie W.
Florida
Lincoln Navigator
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2017 Category: Service
Eddie said the first time he visited this business there was a problem with the repair. When he picked up his vehicle and left the business he called the technician and was told to take it back in. He is having the same problem again. He plans to return to this business to have it straightened out.
This review was collected via phone interview by Customer Research Inc.

JL
JOSIE L.
Orlando, FL
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
Great service
Went for an oil change and wipers. Great service, fast and very reasonably priced. I loved the fact that after checking my car, they made recommendations as to a new battery, tires and front brakes, but were not "pushy" in trying to up-sell any of the above. Very profesional service and very clean premises.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 08/23/2017
Hi
Josie
Appreciate the feedback and recommendations.


SB
Scott B.
Danville, KY
Kia Sedona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/22/2017 Category: Service
Scott said the gentleman who he had been working with him, told him he would pick him up when his vehicle was ready. When the time came, he had gotten really busy and was unable to come and get him. He ended up having to spend $25 on a cab so he could get his vehicle from them.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/27/2017
Hi
Scott,

Thanks for your recommendation.
Also we were able to drop you where you asked but very sorry that we could not pick you up becuase of some unavaoidable circumstances.
We apologize for that.
Thanks again for recommending us.

MV
MAREK V.
Orlando, FL
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017
Mazda MPV tune up and repair.
Very professional, very courteous, job done well and in timely fashion. The car runs very well. I'm pleased. I will be back if needed. Thank you all. Marek Voit
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 08/07/2017
Hi 
Mark
Thanks for the trust and compliments

AC
Angle C.
Orlando, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Angel said it was very good, professional service.
This review was collected via phone interview by Customer Research Inc.

DA
Delouse A.
Florida
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Spoke with Delores. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/26/2017
Delores,
hi
Thanks for your recommendation.

CB
Carol B.
Winter Park, FL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Carol said the owner was very helpful and they were very quick at getting her vehicle back to her.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/26/2017
Carol
Hi,
Appreciate your compliments.

MG
Muriel G.
Venice, FL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Muriel said their service was excellent. They were professional and accommodating. She really appreciated their help because she was from out of town.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/26/2017
Hi
Muriel
Thanks
We are happy becuase you are happy.

LF
LAWRENCE F.
Kennesaw, GA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Unfortunate situation... but this company came through!
Customer service was awesome!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/10/2017
Lawrence
Hello,
Thanks for your feedback.