Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

416 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 6 days ago

Reviews


HL
Herline L.
Orlando, FL
INFINITI QX70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Herline said this facility is convenient, she likes the price and people are very nice.
This review was collected via phone interview by Customer Research Inc.

RD
Ryffelle D.
Orlando, FL
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ryffelle said the service was good.
This review was collected via phone interview by Customer Research Inc.

AJ
Angela J.
Florida
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Angela said she has no issues with this business.
This review was collected via phone interview by Customer Research Inc.

DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Great service
Outstanding service once again...

KL
Kendal L.
Orlando, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kendal said he didn't have a appointment. He was seen quickly and he received good service. The staff is very friendly.
This review was collected via phone interview by Customer Research Inc.

EG
Esau G.
Ocoee, FL
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Esau said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Jacob D.
Florida
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jacob said they handled the service the same day. It went from completely nonfunctional to being driven off of the lot.
This review was collected via phone interview by Customer Research Inc.

VC
Vilfred C.
Orlando, FL
Ford Expedition EL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Vilfred said he has the same problem that he brought it in for. He thinks if a mechanic is not sure about something he should just say that.
This review was collected via phone interview by Customer Research Inc.

JC
Jorge C.
Florida
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jorge said everything was right on time with this business. Everything worked out great.
This review was collected via phone interview by Customer Research Inc.

KA
Kay A.
Orlando, FL
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kay said she has been a customer of the business for a long time, and she has never been disappointed. She has always been pleased with the staff's professionalism and their very good work.
This review was collected via phone interview by Customer Research Inc.

JH
Jose H.
Florida
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jose said the staff was very attentive and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Kevin said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

JB
JEFF B.
Tampa, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Great Service
I was in and out in no time. Staff was very friendly.

KB
Kaliha B.
Palmyra, NJ
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Kaliha said the business staff was knowledgeable and pleasant to deal with. They provided her with efficient service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Jeep Liberty
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/29/2018
Overcharged
Definitely over charged.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Niza,
Hi,
We are sorry that you feel that we overcharged you but $105.00 for Radiator Flush with supplies and taxes is not a very high price to pay for the job.
It is very much with in industry standards.
Also we did it after your pre approval.
Still if you feel that way, we will compensate you in the next visit for any other future repairs.
Thanks and really appreciate your business.

Yogi Wadhwa

Verified Customer
Orlando, FL
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018
Good service
Service was good and reasonable with a groupon. Made an appointment online for an oil change and still had to wait for an hour but it was not bad. The staff were very nice and they provided good service to my vehicle.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

John
Hi
Sorry for the wait.
Thanks for your compliments

Yogi Wadhwa

AR
Angel R.
Florida
Mazda Mazda6
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/22/2018 Category: Service
Angel said he was quoted one price and after the service, was charged another. He did not like the way he was treated. The vehicle is still not the same. He may or may not return.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/25/2018

im sorry for the missunderstanding but we tried our best to resolve youre situation you where quoted a price for a diagnostic that you did youre self.When the service you requested didnt resolve thew issue we diagnosed youre vehicle. youre intial bill was 105.61 and we only charged you 89.99 eventho we performed the trothel relearn and the diagnostic after wich you repalsed youre purgue control valve and retuned to clear the codes on the car and we didnt charge either. in the future please be fair in youre revue

Yogi Wadhwa

KM
Kevin M.
Saint Cloud, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kevin said that Nick was really good.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Kevin,
Appreciate the compliments

Nick

GJ
Gregory J.
Florida
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Gregory said the business was accommodating. It was good service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Gregory,
Thanks for the compliments

Yogi Wadhwa

AI
Aldo I.
Orlando, FL
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Aldo said it took a bit longer but everything else was alright.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Sorry 
Your work took longer than expected.
Thanks for your recommendations.

Yogi Wadhwa

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