Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

512 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 1 day ago

Reviews


KS
Kimberly S.
Florida
Mitsubishi Galant
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said the service sucked and the vehicle still shakes after the alignment.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said she paid for her service to be done, but the issue was not fixed.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/09/2018

hi
Kimberly,
Sorry to know that you think that way,but you paid for four wheel alignment and for sure we took care of that and we have a record of it too in our system also.
we took care of toe and camber for all four wheels as much us the adjustments allowed, unfortunately caster for front wheel could not be adjusted as there is no provision in the vehicle,this could have been caused by bad front end suspension or a front end collision.
Still if you feel that we did not do our job right,you are more than welcome to stop by and we will take another look and explain you the whole thing.
thanks

Yogi Wadhwa

RM
RODOLFO M.
Orlando, FL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Difficult diagnosis
I took the car in with the check engine light on. It was quite difficult to determine the cause and to be sure that the findings were accurate. Needless to say the repair was successful and as usual the service was outstanding.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/18/2019

Hi
Rodolfo,
Really appreciate your trust in us and giving the good feedback.
Everyone in the shop thank you for the Donut Treat you brought us.
Thanks a lot.

Yogi Wadhwa

JB
JEFF B.
Tampa, FL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
GREAT SHOP
Quick, professional, and friendly
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/18/2019

Jeff,
Hello,
Thanks for the compliments.
Could not be possible without your cooperation.

Yogi Wadhwa

FR
Freddy R.
Orlando, FL
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Freddy said that the place was done in a timely fashion and at a good price.
This review was collected via phone interview by Customer Research Inc.

MD
MIKI D.
Orlando, FL
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Good people
Thank you .
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/13/2019

Hi
Miki
Thanks for the feedback and recommendations 

Yogi Wadhwa

DW
DANIEL W.
Orlando, FL
Mercury Villager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019
Highly Recommended
Lancaster Auto came highly recommended from a friend. After 2 visits I have not been disappointed. Efficient and courteous service. Best of all, the restroom is clean. That doesn't happen in some restaurants I certainly didn't expect it to happen here but it happened here.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/12/2019

Hi
Daniel
We Thanks to your friend who recommended us and appreciate your honest feedback.

Yogi Wadhwa

LN
LUCINDA N.
Orlando, FL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Customer service out front
Great service but time waiting for oil change was too long. Having my truck tow in today as the started went bad last night and needs to be replaced.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/12/2019

Hi
We thank you for your visit and we will definitely look into the matter of taking too long time for an oil change and will make sure it  should not happen again.
Really appreciate your 5*****

Yogi Wadhwa

JG
JOSEPH G.
Orlando, FL
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Costumer service
Fast service and clean place,every one was having a good time in what they were duing.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/02/2019

Hi
Joseph
It makes us really feel better when a customer feels good at our place 
Thanks for your feedback.

Yogi Wadhwa

TL
THOMAS L.
Orlando, FL
Chevrolet Malibu Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Honest
The owners and staff do a great job. They quite a fair price and deliver.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/01/2019

Hi
Thomas
Really appreciate your trust in us.
Thanks for the feedback.

Yogi Wadhwa

LD
LISSETTE D.
Orlando, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Oil Change
Trustable, efficient, friendly and in budget service all the time. Better than a dealership where you have to wait a long time while they are working on your car and is way more expensive. I'm very satisfied with their transparency since no unnecessary pieces or work is never suggested...
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/01/2019

Hi
Lissette
We are glad to know that you are very satisfied with our services.
Please let us know if there’s anything else we are lacking.
Really appreciate your feedback.
Thanks

Yogi Wadhwa

TA
Tony A.
Orlando, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Tony said the staff were nice.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/02/2019

Tony
Hi
Thanks for the feedback.
Really gives us a moral boost.

Yogi Wadhwa

JG
JOSE G.
Orlando, FL
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Excellent Service!!
Found the problem and it was fixed the same day !!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/30/2019

Jose
Hi
We are very happy that we were able to help you .
Thanks for your feedback.

Yogi Wadhwa

SW
SEAN W.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Great work and customer service
They helped us in an unfortunate situation with our daughter. Went above and beyond with communication and treated us and our daughter with fantastic customer care. Thank you.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/21/2019

Hi
Sean
We are very happy that you felt that way.
Really appreciate that.
Thanks

Yogi Wadhwa

Verified Customer
Orlando, FL
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019
Was treated very well.
Service was done on time and done well. I am satisfied with my visit.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/30/2019

Hi
Phillip
We really are glad that we were able to fix your problem and get you going in time
Appreciate your feedback 

Yogi Wadhwa

PP
PHEGUY P.
Orlando, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Awesome experience
Really great sevice and friendly staff. Would recommend to anyone..
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/30/2019

Hi
Can not Thank You enough for the recommendations 
Appreciate that

Yogi Wadhwa

RM
RODOLFO M.
Orlando, FL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Last Visit
Great sevice

YC
Yahaira C.
Orlando, FL
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Spoke with Yahima. She said the people at the business were very helpful.
This review was collected via phone interview by Customer Research Inc.

IS
Italo S.
Orlando, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Italo said are friendly, they do a good job, they are reliable and they are honest. However they need to complete the work on the time. It took them 1 hour and 45 minutes to change his oil.
This review was collected via phone interview by Customer Research Inc.

IS
Italo S.
Orlando, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Italo said are friendly, they do a good job, they are reliable and they are honest. However they need to complete the work on the time. It took them 1 hour and 45 minutes to change his oil.
This review was collected via phone interview by Customer Research Inc.

AT
AMARIS T.
Orlando, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019
Yes
very good customer service and reasonable waiting time