Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

396 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 3 days ago

Reviews


DC
DONALD C.
Toyota Prius
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Great communication
I had no idea who to take me Prius to to replace "THE" battery in the back hatch of the car. I mean this is my first hybrid car and the first (and hopefully only) time to replace it. I thought the Toyota dealer, but my roadside assistance provider recommended Lancaster Auto. I basically asked, "Who?" I had never heard of them in the past. I had it taken there anyway and crossed my fingers. As soon as it arrived, I received a phone call letting me know the car had arrived and that diagnostics would begin and I would be informed on the status with updates. AND THEY DID! The price was reasonable, having talked to other Prius owners who have gone through the replacement as well. If asked, I WILL recommend Lancaster Auto and consider them as a second to my regular mechanic.

EB
Edward B.
Florida
Chevrolet Suburban
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Edward said this business was very honest, trustworthy and prompt.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Oviedo, FL
Chevrolet Cruze
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Anthony said the staff were quick, they did exactly what he asked, and they went out of their way to make sure he got what he needed, at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JG
Joshua G.
Orlando, FL
Volvo S60
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Joshua said the business is very honest, their prices are fair, they accommodated him without an appointment and he is really impressed.
This review was collected via phone interview by Customer Research Inc.

ID
Isabel D.
Orlando, FL
Mercury Mountaineer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Isabel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
FL
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Charles said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

GK
Gene K.
Orlando, FL
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gene said he always receives good service from the business.
This review was collected via phone interview by Customer Research Inc.

MF
MARC F.
Orlando, FL
Ford Explorer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Good job I
Great service

JL
Javier L.
Orlando, FL
Ford Edge
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Javier said they are friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AP
Anneuri P.
Orlando, FL
BMW 3 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Anneuri said this business provided quick service. The staff were polite and helpful.
This review was collected via phone interview by Customer Research Inc.

LA
LAURA A.
Hobe Sound, FL
Jeep Renegade
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Kind & professional!
After arriving in Orlando for a family wedding, I found myself stranded on the side of I-4 during the 5 pm rush hour with a flat tire - AAA tow truck driver took me & my car to Lancaster Auto & Tire - my tire was not in stock - knowing that I had to attend the wedding the next day, they assured me the replacement tire would be delivered & installed by 10 am the next day - I received a phone call at 9:53 am the next day advising me that my vehicle was ready to go - thank you to all the guys at Lancaster Auto & Tire for making a bad day into a GREAT weekend! I made it to the wedding on time & was able to enjoy myself as if nothing had happened! You guys are the BEST!

VC
VISHAL C.
Orlando, FL
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Fast service
Great job.

RM
RODOLFO M.
Orlando, FL
Chevrolet HHR
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Engine Analize
Drove into the shop and after explaining what was wrong with the car, they decided to apply the engine analyzer for more information. I was surprised to the fact that they agreed to do this right away. Unfortunately because a situation beyond their control the test could not be done.(The check engine light was out). However I will return next time that light comes on.

HL
Herline L.
Orlando, FL
Honda Accord Sdn
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Herline said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

HC
Henry C.
Orlando, FL
Toyota RAV4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Henry said that the staff at the facility were honest and direct with him.
This review was collected via phone interview by Customer Research Inc.

KS
Kenedy S.
Florida
Volkswagen Golf GTI
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Kenedy said the business's service was quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tarra H.
Orlando, FL
Nissan Rogue
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Tarra said the staff was quick, helpful, and she got the price she was quoted.
This review was collected via phone interview by Customer Research Inc.

MM
Melody M.
Orlando, FL
Mazda Mazda3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Melody said the staff is friendly, they did a great job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

JH
Jauien H.
Orlando, FL
GMC Terrain
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Spoke with Javier. He said the staff did good work. They provided good service. The staff didn't communicate when he would be getting his vehicle back.
This review was collected via phone interview by Customer Research Inc.

MM
Marcus M.
Orlando, FL
Chevrolet Venture
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Marcus said the customer service is great, and the business took good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review