Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

416 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 6 days ago

Reviews


HL
Herline L.
Orlando, FL
INFINITI QX70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Herline said this facility is convenient, she likes the price and people are very nice.
This review was collected via phone interview by Customer Research Inc.

RD
Ryffelle D.
Orlando, FL
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ryffelle said the service was good.
This review was collected via phone interview by Customer Research Inc.

AJ
Angela J.
Florida
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Angela said she has no issues with this business.
This review was collected via phone interview by Customer Research Inc.

DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Great service
Outstanding service once again...

KL
Kendal L.
Orlando, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kendal said he didn't have a appointment. He was seen quickly and he received good service. The staff is very friendly.
This review was collected via phone interview by Customer Research Inc.

EG
Esau G.
Ocoee, FL
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Esau said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Jacob D.
Florida
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jacob said they handled the service the same day. It went from completely nonfunctional to being driven off of the lot.
This review was collected via phone interview by Customer Research Inc.

VC
Vilfred C.
Orlando, FL
Ford Expedition EL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Vilfred said he has the same problem that he brought it in for. He thinks if a mechanic is not sure about something he should just say that.
This review was collected via phone interview by Customer Research Inc.

JC
Jorge C.
Florida
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jorge said everything was right on time with this business. Everything worked out great.
This review was collected via phone interview by Customer Research Inc.

KA
Kay A.
Orlando, FL
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kay said she has been a customer of the business for a long time, and she has never been disappointed. She has always been pleased with the staff's professionalism and their very good work.
This review was collected via phone interview by Customer Research Inc.

JH
Jose H.
Florida
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jose said the staff was very attentive and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Kevin said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

JB
JEFF B.
Tampa, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Great Service
I was in and out in no time. Staff was very friendly.

KB
Kaliha B.
Palmyra, NJ
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Kaliha said the business staff was knowledgeable and pleasant to deal with. They provided her with efficient service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018
Good service
Service was good and reasonable with a groupon. Made an appointment online for an oil change and still had to wait for an hour but it was not bad. The staff were very nice and they provided good service to my vehicle.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

John
Hi
Sorry for the wait.
Thanks for your compliments

Yogi Wadhwa

KM
Kevin M.
Saint Cloud, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kevin said that Nick was really good.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Kevin,
Appreciate the compliments

Nick

GJ
Gregory J.
Florida
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Gregory said the business was accommodating. It was good service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Gregory,
Thanks for the compliments

Yogi Wadhwa

AI
Aldo I.
Orlando, FL
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Aldo said it took a bit longer but everything else was alright.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Sorry 
Your work took longer than expected.
Thanks for your recommendations.

Yogi Wadhwa

DC
DONALD C.
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Great communication
I had no idea who to take me Prius to to replace "THE" battery in the back hatch of the car. I mean this is my first hybrid car and the first (and hopefully only) time to replace it. I thought the Toyota dealer, but my roadside assistance provider recommended Lancaster Auto. I basically asked, "Who?" I had never heard of them in the past. I had it taken there anyway and crossed my fingers. As soon as it arrived, I received a phone call letting me know the car had arrived and that diagnostics would begin and I would be informed on the status with updates. AND THEY DID! The price was reasonable, having talked to other Prius owners who have gone through the replacement as well. If asked, I WILL recommend Lancaster Auto and consider them as a second to my regular mechanic.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Donald
Hi,
We really appreciate your detailed feedback and recommendations.
Thanks a lot.

Yogi Wadhwa

EB
Edward B.
Florida
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Edward said this business was very honest, trustworthy and prompt.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
thanks for the 5*****

Yogi Wadhwa

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