Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

471 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 4 days ago

Reviews


AM
Alexander M.
Orlando, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Alexander said it was great service. The personnel are nice and he likes them. They made everything right for him.
This review was collected via phone interview by Customer Research Inc.

RW
Remel W.
Orlando, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Remel said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MY
Mana Y.
Winter Park, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Mana said the service has been great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Good job
Good job
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/04/2019

HI
Appreciate the feedback and Five Stars.
Thanks

Yogi Wadhwa

LN
LUCINDA N.
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Great customer service
The service and fast time it was done was great and we will tell our friends and neighbors about how happy we are with both.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 01/30/2019

Hi
Nicholas,
Appreciate  your feedback and referrals.

Yogi Wadhwa

WE
William E.
Orlando, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
William said the employees were really professional. They were courteous. They provided good customer service. They provided great work.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 01/30/2019

Hello,
William,
Thanks for the 5 *****.
Appreciate the feedback.

Yogi Wadhwa

MK
MEOSHA K.
Orlando, FL
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Loyalty and hard Work
The way they are consistent and stay informed for a customer is just mind blowing due to the fact it’s a mechanic shop. Just pleased and very greatful for the service. Anyone every ask me about a good mechanic, I tell the to go to Lancastor Auto cause everyone who works there is a great mechanic. Thank you ☺️
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 01/09/2019

Meosha,
Thanks a lot to you for trusting our shop and phenomenol feedback.
Really appreciate that.

Yogi Wadhwa

TO
Trey O.
Orlando, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Trey said that the place had good service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 01/09/2019

Hi
Trey,
Appreciate the 5***** and recommendation.
Thanks

Yogi Wadhwa

Verified Customer
Orlando, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Honest Shop
Yogi and is team are great! Explains what your car needs and doesn’t push extras. Great repairs and customer service!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 01/09/2019

Hi
Thanks for the compliments

Yogi Wadhwa

SS
SUSAN S.
Orlando, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Excellent!
The team at Lancaster Auto did a great job and were very thorough. I will definitely be back and would highly recommend them.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/21/2018

Susan
Hi
Thanks a lot for your feedback and 5*****.

Yogi Wadhwa

DA
DARLINE A.
Orlando, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Great place
The best shop ever!! No one trying to rip you off, great atmosphere, no pressure from anyone. I feel very comfortable as a female to stop by and get my car fix.
Thank you!!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/21/2018

Darlene,
Hi
Thanks for your feedback and recommendation.

Appreciate that.

Yogi Wadhwa

MD
Monica D.
Orlando, FL
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Monica said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/15/2018

Hi
Monica
Thanks for the feedback and recommendation.

Yogi Wadhwa

AL
ATHENA L.
Davenport, FL
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Great service thank you.
Staff was very kind and helpful.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/10/2018

Hi
Athena,
Thanks for the 5***** and recommendation.

Yogi Wadhwa

BC
BRIAN C.
Orlando, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Great service
These guys have a great attitude towards customer service that sets them apart from others in a big way!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/06/2018

Brian
Hi,
Thanks for the feedback and calling us for next appointment.
Appreciate that.

Yogi Wadhwa

Verified Customer
Orlando, FL
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Excelent job.
The work was fast and good.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/06/2018

Hi
Thanks a lot for feedback and recommendations.

Yogi Wadhwa

MA
Md A.
Orlando, FL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Md said they were fast and quick. He was in and out.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/06/2018

Hi
Appreciate the 5 *****.
Thnaks

Yogi Wadhwa

RM
REYNOLDO M.
Orlando, FL
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Unbelievable service unexpectedly kind
In today’s busy, hectic and very fast paced life what you need the least is your vehicle breaking down or having a warning light on the dashboard. It will not only take extra time we might not have in our hands because of work, kids, etc, but it will also take money we might not have either. Well that is exactly what happened to me. So I opened Groupon and saw Lancaster Auto and Tire. Bought Groupon and drove 37 mins to get there. I was defensive right away from prior experience taking my car to Mercedes Benz, pep boys, Firestone, and Fields Bmw in the in which you go in for one problem and you leave with a list of 20 more items to be fixed. You know how the scam goes! As soon as I arrived to Lancaster I heard employees laughing, singing, smiling and right away I was welcomed by Yogi. From the very first instance Yogi was very knowledgeable about what services he recommended and most important why. I knew my car required an extra quart of oil, had low coolant, engine light was on and a tire kept getting flat after a few hours. I was literally broke, my account had a negative and I even used the spare change I collect inside the car for lunch that day. For my surprise Yogi did not only provided me with exceptional customer service, but he also gave me the empathy a friend or a family member will give you when times are tough. He simply told me not to worry that everything was going to be fine. And it did. In summary to everybody reading this review, I highly recommend this facility for the simple fact that human beings who do care about their customers and put their hearts out while doing their jobs are the ones taking care of you. It was such a surprise and such a blessing to find people like Yogi with so much integrity dedication and fulfillment while doing their job. That’s the way of attracting and keeping customers for a lifetime. Again, it was not because he gave me a discount when I didn’t have the money to pay for the services, it was because he had empathy, he cared, he understood my situstion and provided me with outstanding support big names such as Mercedes Benz, fields or pep boys would ever do. I was not a number, a statistic, a monthly goal nor an opportunity for profit. Instead I was a customer in desperate need who needed help and Lancaster Tire and Auto was there to help me each step of the way. This is why I will give them my business until the day I die and I will also recommend them to everybody I know. Thank you so much Mr Yogi and to the rest of the crew. You guys not only do exceptional work but you are also maintaining alive core values we don’t see anymore in today’s world while conducting your business. That is the way of making a business stand out from the rest in the long term and developing long lasting business relationships by turning clients into life long friends. God bless you guys keep up the amazing work.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 12/06/2018

Hi
Reynaldo,
Really appreciate your feedback,feelings and recommendation.
Never seen reviews like this.
God bless you.

Thanks a lot

Yogi Wadhwa

MK
MEOSHA K.
Orlando, FL
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Happy holidays!
Went to multiple shops to get an oil change, they were either busy or sold out over the weekend. Came to you guys on a Wednesday before I went out of town. Got me in and right out. Thank you Lancastor 🙌🏾 Truly
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 11/29/2018

Hi
Meosha,
Thanks for the compliments.
Wish you Happy Holidays.

Yogi Wadhwa

Verified Customer
Tavares, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great Service
Quick and reasonably priced oil change with free inspection
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 11/23/2018

Hi
Thanks a lot.


JB
JEFF B.
Tampa, FL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great shop
Got my vehicle in for service right away
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 11/23/2018

Jeff,
Hi,
Appreciate you trusting your brand vehicle with us.
Thanks for the recommendations.

Yogi Wadhwa