Overview

Overall Rating 2.18/5Overall Rating 2.18/5rating 2.18rating 2.18rating 2.18

11 Reviews

27% Would Recommend
100% Business Response
Latest Review about 2 years ago

Reviews


JP
Joanne P.
San Juan Capistrano, CA
ACURA ILX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Sales
leased an Acura ILX
great place,
nice people, no dinking around
Christen D., Customer Relations Manager from South Coast Acura responded on 09/30/2015

Thank you for your feedback, Joanne!


AO
Andrea O.
Irvine, CA
HONDA ACCORD EXL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015 Category: Sales
Great Customer Service!
Friendly employees who made my experience so wonderful - made sure I received the best deal possible :)
Christen D., Customer Relations Manager from South Coast Acura responded on 09/30/2015

Thank you for the positive feedback, Andrea! I hope you are enjoying your new car!


EK
Eugene K.
Mission Viejo, CA
ACURA MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2015 Category: Sales
Great sales.
Friendly. Customer Oriented. Knowledgeable.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/22/2015

Thank you for the positive feedback, Eugene! Hope you are enjoying your new car. Drive safe!


GL
Gary L.
Chino Hills, CA
ACURA RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2015 Category: Sales
Excellent employees and Owner
I have never had a more pleasant experience in purchasing a new vehicle. I was treated like a king. Everyone was so nice and helpful during this purchase. What a great team this dealership has working for them. The Manager (Ferdie Ang) went out of his way to make this process a great one. He introduced each member of the sales and service team to us for follow-up service. Thanks again for a wonderful experience. I highly recommend this dealership to anyone who would be in the market for a new car.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/22/2015

Thank you for the positive feedback, Gary! I will be sure to pass on the compliment to Ferdie. We appreciate your business and recommendation. Hope you are enjoying your new car, drive safe!


JA
Janet A.
Riverside, CA
ACURA TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2015 Category: Service
service
Quick service
Christen D., Customer Relations Manager from South Coast Acura responded on 09/17/2015

Thank you for your positive feedback, Janet!


AG
Allen G.
Westminster, CA
ACURA 4 DOOR SEDAN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2015 Category: Service
Great customer service
No complaints. Highly recommended.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/17/2015

Thank you for the positive feedback, Allen! We appreciate your business and recommendation. Drive safe!


RL
Ruey L.
Huntington Beach, CA
ACURA TL-3.2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Good experience
No hassel. pleasant.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/17/2015

Thank you for your review! I'm glad to hear you had a great experience with us. We look forward to seeing you again next time!


SH
Scot H.
Irvine, CA
ACURA MDX TECH PKG
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Best service
courteous and helpful
Christen D., Customer Relations Manager from South Coast Acura responded on 09/22/2015

Thank you for the positive review, Scot! We look forward to seeing you in here again next time. Drive safe!


ST
Samantha T.
Huntington Beach, CA
ACURA TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Always courteous and reliable
I bought my 2006 TSX at South Coast Acura and have always taken her there to be serviced. The whole experience is always easy, which is ultimately priceless. I highly, highly recommend SCA for sales and service.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/30/2015

Thank you for the positive feedback, Samantha! We appreciate your business. Drive safe!


WC
William C.
Huntington Beach, CA
ACURA TLX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2015 Category: Service
Windshield Replacement
My new car had an imperfection in the glass. Since they weren't able to successfully buff it out, South Coast Acura ordered me a new windshield. It took quite a while to get in after it was ordered, but eventually it did get replaced. The only negative comment I have is that the windshield was very dirty when the car was delivered to me, and it was difficult to tell if the glass was in good shape. I would have hoped that it was spotless since that was the sole reason for my service visit.

MJ
Mark J.
Lancaster, CA
ACURA TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2015 Category: Sales
Staff
Everyone was very kind and went out of their way to be helpful. My 2nd purchase from u guys and definitely will do business with you again

NM
Nrupaal M.
Fountain Valley, CA
ACURA TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2015 Category: Service
Great experience
The servicing the information provided was perfect. Will come here again for my next service.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/09/2015

Thank you for the positive feedback, Nrupaal! I'm glad to hear you had a great experience with us. We look forward to seeing you in here next time! Drive safe!


DA
Diego A.
Costa Mesa, CA
ACURA TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2015 Category: Service
Great customer service!
Every visit to Southcoast Acura has been pleasant and informative. They have great customer service (I've had at least 3 gentleman help me) and I am always provided with a comprehensive list of follow-up service needs.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/09/2015

Thank you for the positive feedback, Diego! We thank you for your business and are glad to hear that in return we've provided you with great service. See you next time, drive safe!


DC
David C.
Seal Beach, CA
ACURA MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2015 Category: Service
no hassles
friendly and quick
Christen D., Customer Relations Manager from South Coast Acura responded on 09/10/2015

Thank you for your positive feedback, David! Drive safe!


PK
Peter K.
Westminster, CA
ACURA RDX TECH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Reasonbly wait time and car wash
With an appointment things went fine and got car wash even for simple tire repair.

HN
Huy N.
Garden Grove, CA
ACURA MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Fast service!
i was told it'd take 2 hours for my service but it was faster than that.

KC
Kathleen C.
Long Beach, CA
ACURA TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2015 Category: Service
Friendly and helpful staff
The service team is awesome and are willing to assist as needed!!
Thank You!!!
Christen D., Customer Relations Manager from South Coast Acura responded on 09/04/2015

Thank you for your review, Kathleen! I'm glad you had a positive experience with our service department. We appreciate the business. Drive safe!


QL
Quy L.
Huntington Beach, CA
ACURA MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2015 Category: Service
Great Service
Nice and friendly service.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/02/2015

Thank you for your feedback, Quy!


JS
Jose S.
Lakewood, CA
ACURA TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2015 Category: Service
Friendly for the most part
I would have given it a 5 however for that last two times that I have been there they cant seem to update my number which means they cant reach me and I wait longer than I need to get my car back. Also my tire sensor keeps coming on after my visit.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/04/2015

Thank you for your review, Jose! I apologize for the lack in update with your new phone number. If you'd like to email me your updated number I am happy to ensure that it is changed in our system. christen.dorsa@southcoastacura.com


RL
Robert L.
Seal Beach, CA
ACURA MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2015 Category: Service
Excellant
John has meet my request when I have been in for service. The only thing you might want to upgrade is your car wash.
Christen D., Customer Relations Manager from South Coast Acura responded on 09/02/2015

Thank you for your feedback, Robert! If you were unhappy about how your car was returned please come in and we'll be happy to give your car another complimentary wash.


Displaying Review 21 - 40 of 420 in total