Overview

Overall Rating 2.18/5Overall Rating 2.18/5rating 2.18rating 2.18rating 2.18

11 Reviews

27% Would Recommend
100% Business Response
Latest Review about 2 years ago

Reviews


BJ
Bruce J.
Fountain Valley, CA
ACURA TL-3.2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2015 Category: Service
Driver Side Air Bag Warranty
Received warranty notice regarding the driver side air bag required replacement of parts. Took two months to receive the parts but finally came in and took about an hour to replace.

HH
Hugh H.
Newport Beach, CA
ACURA MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
See below
Friendly, knowledgable service personnel,
Good work
Fair prices

CG
Carol G.
Westminster, CA
MAZDA CX-9
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2015 Category: Sales
Best Car Salesperson Experience Ever!!
Before I purchased my car from South Coast Acura/Subaru, I went to many other dealers, and test drove many cars. I was very fortunate to get Douglas Freret at Southcoast Subaru/Acura!!! He was everything you would want in a Salesperson, and more. He was very polite, courteous, knowledgeable, and helpful. He took the time to show me all the features, and how to use them. Before the test drive he made sure my seat was set comfortably, mirrors were good, and I knew about about the features. All of this made my test drive and experience superb. He was there through the whole purchase, and made it a very positive experience. He even had the car re-cleaned for me, and made sure I drove off comfortable in my new car. Surprisingly I found out that this dealership does not pay commissions to their salespersons. I think they are on to something, because after I told my bank about the positive experience, they said that they do not work on commissions also, and they believe that people work harder for the customer. I agree.

DA
Diego A.
Costa Mesa, CA
ACURA TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
Flexible Hours
I like how Southcoast Acura has been flexible with my appointment times. The service department has been great about my appointments when I run a little late!

SF
Sam F.
Los Angeles, CA
ACURA TL-3.2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2015 Category: Service
Good service
Good service

AD
Anthony D.
Rancho Santa Margarita, CA
ACURA TS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
friendly and timely service
friendly and timely service

SN
Sandra N.
Garden Grove, CA
ACURA TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2015 Category: Service
Fast and good service
The service is good

GS
Greg S.
Corona Del Mar, CA
ACURA MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2015 Category: Service
Great service!
Appointment for windshield replacement was done without a hitch. Service people were very courteous and helpful. Car was ready and clean and ahead of schedule.

AP
Angela P.
Long Beach, CA
ACURA TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2015 Category: Service
Best service
They continually provide excellent service.

RW
Robert W.
Culver City, CA
ACURA TL HPT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2015 Category: Sales
Great pricing and friendly staff
The staff was easy to work with and had the competition beat. I found the purchasing process relatively easy, but not very efficient. It took me nearly 2 hrs after I agreed to buy the car.

ER
Emily R.
Garden Grove, CA
ACURA TL AUTO-NAVI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2015 Category: Service
The wait time for this visit~
I have always been pleased with my visits here for servicing. This time took 3 hours just for a transmission flush and I had an appointment. The time might have taken a bit longer as they did the checkpoint along with my servicing. I believe they might have thought I would have done a brake job and took them apart and I declined so they put them back together. That is my assumption. I seen people coming and going out of the service dept. and this time was a long wait time for what I came in for.

KP
Khoi P.
Santa Ana, CA
ACURA RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2015 Category: Service
service
excellent job ,my friend.

RH
Randy H.
Fountain Valley, CA
ACURA MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2015 Category: Service
The employees are awesome! They always go the extra mile for you
I love the people who work at this dealership!! They are always so helpful and friendly and go out of their way to make sure you always have a great experience when you bring your car. And they always offer me a loaner car which is so much more convenient than having to get a ride or wait. They couldn't make servicing my car any easier and their prices are always great as well.

LD
Lisa D.
Westminster, CA
ACURA MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
The customer service was very good.
I am happy with the service that the South Coast Acura provided. I will keep coming back.

SA
Sarah A.
ACURA TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Great Customer service
Everyone i dealt with was super friendly and helpful

AM
Ashley M.
ACURA RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Great customer service!
Team spent the time necessary to fix my service issue and performed extra testing to ensure the problem was resolved. Thank you!

RS
Russell S.
Fountain Valley, CA
ACURA MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015 Category: Service
service
great service

TC
Trang C.
Garden Grove, CA
ACURA TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
Friendly, courteous, and helpful
It is a pleasant place to hangout while waiting for your vehicle. And the staff is friend and courteous.

KT
Kimberly T.
Huntington Beach, CA
ACURA TS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
The staff is friendly and helpful
The staff here is always friendly and helpful. They always try to work on pricing with me and never try to sell me on something my car doesn't need

DT
Darielle T.
Los Alamitos, CA
ACURA MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2015 Category: Sales
Barrie is the BEST!
Barrie was professional, friendly and helpful. She made sure we got exactly what we wanted in a timely fashion.

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