Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

550 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 9 days ago

Reviews


RG
Rose G.
Sunland, CA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017 Category: Service
Rose said this business is always nice, and they help her out.
This review was collected via phone interview by Customer Research Inc.

DG
DANIEL G.
La Crescenta, CA
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017
An auto repair business you can trust.
I have been bringing my cars to Allstate for over 10 years. Juan and the entire staff are the best and friendliest technicians in the area. On this visit I had a tuneup and suspension work done and the car was ready within the day. Highly recommend to anyone.
Juan F. G. from Allstate Auto Repair responded on 01/27/2017

Thank you Daniel, like always is our pleasure to help you with your vehicle needs.


LM
LESLIE M.
La Canada Flintridge, CA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2017
Helpful!
They called me many times with updates, and explained all the repairs I needed. They were also very reasonable about price and helped me make the best choice for my car.
Juan F. G. from Allstate Auto Repair responded on 01/27/2017

Leslie thank you for the recommendation, we really appreciate your business.


RW
RUSSELL W.
Tujunga, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2017
Fantastic service as per usual!
Thank you for always being accommodating and taking care of my vehicle's needs.
Juan F. G. from Allstate Auto Repair responded on 01/27/2017

Rusell, thank you for always coming to us for your vehicle needs.


RL
Richard L.
La Crescenta, CA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2016 Category: Service
Spoke with Richard's wife. She said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

EN
ELIZABETH N.
La Crescenta, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016
I know I can trust the staff, their estimates and work and emjoy always being treated like a good friend.
see above
Juan F. G. from Allstate Auto Repair responded on 01/27/2017

Thank you Elizabeth for the recommendation and thank you for the trust you put on us. We do see you and a lot of our customers as good friends.


IR
ISMAEL/ JUAN R.
Chatsworth, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016
great service!
great customer service, reliability and trustworthy
Juan F. G. from Allstate Auto Repair responded on 01/27/2017

Thank you very much for the recommendation Ismael.


SS
SANDY S.
La Crescenta, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016
Tire repair and alignment
Once again a great job by Juan and his crew!

SY
Sandra Y.
La Crescenta, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Sandra said the business was very good. The experience was fine.
This review was collected via phone interview by Customer Research Inc.

BK
Bobby K.
Sunland, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2016 Category: Service
Bobby said the work was done well.
This review was collected via phone interview by Customer Research Inc.

DB
DANIEL B.
Burbank, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016
Juan and crew are great at Allstate Auto Repair!
I've been getting my cars serviced at Allstate Auto Repair since moving to Montrose nearly two years ago. I appreciate Juan's professionalism and courtesy. They've done great work and stand by their agreements and warranties.
Juan F. G. from Allstate Auto Repair responded on 01/27/2017

Thank you very much Mr. B for the continuous trust you put on us and thank you for the recommendation.


RS
RACH S.
La Crescenta, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2016
Fast & reliable service as always
I always trust Allstate for any maintenance & repairs on my VW Beetle.

IA
ISAAC A.
Tujunga, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2016
Great job
They do a great job

TH
Tom H.
Colorado Springs, CO
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Tom said the business is attentive to his needs, and they provide good advice.
This review was collected via phone interview by Customer Research Inc.

MB
Manuel B.
Alhambra, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016 Category: Service
Manuel said his vehicle broke down on the freeway and he didn't have anywhere to go. They did not turn him away.
This review was collected via phone interview by Customer Research Inc.

AG
ANGEL G.
Tujunga, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2016
Great customer service
Awesome

MG
Maryam G.
La Canada Flintridge, CA
Acura RL
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/30/2016 Category: Service
Maryam said she took her vehicle to this business and they charged her $50 to diagnose the problem. She was told she was having a problem with her starter and the service would cost $2,000. She stated she took it to another facility and they told her it was just the battery. They changed it out for her and her vehicle is running fine. She would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Juan F. G. from Allstate Auto Repair responded on 12/01/2016

Mrs. Maryam I'm sorry you feel this way just to clearify the cost to replace the starter in your vehicle is not $2000 is only around $400 with a good quality part that is the estimate we gave you and we did tell you the starter had high resistance we never recomended the starter. I'm sorry you feel this way.


TB
Travis B.
Tujunga, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016 Category: Service
Travis said this business is very helpful. They picked him up and drove him back, gave him recommendations on new tires, and provided service in a reasonable amount of time. He stated he is happy with them.
This review was collected via phone interview by Customer Research Inc.

LJ
Linda J.
Stevenson Ranch, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016 Category: Service
Linda said the business provided the best service she has ever had.
This review was collected via phone interview by Customer Research Inc.

SJ
STERLING J.
La Crescenta, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016
Sterling J
Excellent, efficient, and dependable mechanics! Friendly and fair!
Juan F. G. from Allstate Auto Repair responded on 12/01/2016

Thank you guys is our pleasure to serve you. Happy holidays we wish you the best in this coming new year.


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